Dao By Dorsett West London, where modern style meets attentive service. Unwind with a drink at the bar or dine in the on-site restaurant, then stay connected with free in-room WiFi. The helpful staff and convenient services like dry cleaning/laundry and luggage storage have made past guests feel right at home.
56 Shepherd's Bush Green, London, England, W12 8QE
What's nearby
Westfield London Shopping Centre - 10 min walk - 0.9 km
Hyde Park - 8 min drive - 5.2 km
Buckingham Palace - 11 min drive - 7.8 km
Piccadilly Circus - 12 min drive - 8.2 km
Big Ben - 13 min drive - 8.4 km
Getting around
Heathrow Airport (LHR) - 34 min drive
Luton Airport (LTN) - 58 min drive
London City Airport (LCY) - 67 min drive
Stansted Airport (STN) - 83 min drive
Gatwick Airport (LGW) - 89 min drive
London (SEN-Southend) - 103 min drive
Shepherd's Bush Station - 7 min walk
Kensington (Olympia) Station - 16 min walk
Kensington (Olympia) Underground Station - 17 min walk
Shepherd's Bush Market Underground Station - 4 min walk
Goldhawk Road Underground Station - 4 min walk
Shepherd's Bush Underground Station - 5 min walk
Restaurants
The Hoxton, Shepherd’s Bush - 1 min walk
The Defectors Weld - 3 min walk
Pictures - 1 min walk
Tian Fu - 3 min walk
Shikumen - 1 min walk
About this property
Dao By Dorsett West London
At Dao By Dorsett West London, you'll be just a 5-minute drive from Kensington High Street and Westfield London Shopping Centre. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-certified hotel is also just a 5-minute drive from Olympia Conference and Exhibition Centre and Kensington Gardens. Fellow travelers love the helpful staff. Public transportation is just a short walk: Shepherd's Bush Market Underground Station is 4 minutes and Goldhawk Road Underground Station is 4 minutes.
Languages
English
At a glance
Hotel size
74 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 20 at check-out
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
What to do
Bicycle rentals nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Thin carpet in room
Hardwood flooring in room
Room amenities
Be entertained
Smart speaker
50-inch Smart TV
Premium digital channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Laundry detergent
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Desk chair
Food and drink
Mini-fridge
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Free bottled water
Cookware, dishes, and utensils
More
Weekly housekeeping
In-room safe
Eco-friendly cleaning products provided
Local maps
Special features
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 20 for adults and GBP 20 for children
Housekeeping is available for an extra charge and varies based on length of stay
There is a service fee of 5 percent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 70 per pet, per stay
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Does Dao By Dorsett West London offer free cancellation for a full refund?
Yes, Dao By Dorsett West London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dao By Dorsett West London?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of GBP 70 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Dao By Dorsett West London?
Sorry, there's no onsite parking at Dao By Dorsett West London.
What are the check-in and check-out times at Dao By Dorsett West London?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Dao By Dorsett West London and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Dao By Dorsett West London?
Yes, there's an onsite restaurant.
Does Dao By Dorsett West London have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and a microwave.
What's the area around Dao By Dorsett West London like?
Dao By Dorsett West London is a short 4-minute walk from Shepherd's Bush Market Underground Station and 19 minutes' walk from Kensington High Street.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Mar 2025
Steven
Steven, 2-night trip
Verified Hotels.com guest review
6/10 Good
28 Mar 2025
Lottie
Lottie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Mar 2025
Alexandra
Alexandra, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 Mar 2025
Everything was lovely. Only complaint was the TV didn’t work as it wasn’t connected to the internet.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Mar 2025
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Mar 2025
Kara
Kara, 2-night trip
Verified Hotels.com guest review
4/10 Fair
7 Mar 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Mar 2025
First visit and hope to return.
A delightfully stylish property with a great location in London. The service was fantastic. The room could use a bit of refreshing and unfortunately the view wasn't great and the windows were very dirty.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Feb 2025
Peaceful Luxury Retreat
My stay was wonderful, the staff were helpful and provided exemplary customer service.
The decor of the hotel and the apartment rooms is stunning, very luxurious.
This is truly a hidden gem, a peaceful luxury retreat.
Denise
Denise, 2-night trip
Verified Hotels.com guest review
2/10 Poor
19 Feb 2025
Air con not working. Waited an hour
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
15 Feb 2025
Bass
Bass, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 Feb 2025
Disappointing
Carpet in bedroom was dirty; a real no-no. Registering team were pretty useless and it took 20 minutes to book in and the same time to book out. The breakfast was outrageously expensive with poor selection for the price of £30 with NO service available
E
E, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
25 Jan 2025
Ciaran
Ciaran, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jan 2025
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2025
Zaynab
Zaynab, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Asif
Asif, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2024
Asif
Asif, 1-night business trip
Verified Hotels.com guest review
6/10 Good
24 Dec 2024
Patrick
Patrick, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
We loved it
Dina
Dina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Dec 2024
10/10
Ariana
Ariana, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Dec 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Outstanding customer service. I did not like the grey weather, but that's just London :)
Lucija
Lucija, 4-night trip
Verified Expedia guest review
4/10 Fair
9 Dec 2024
Property shares the same front desk as the Dorset Hotel. At check in my room was not ready. When it was finally available, I was given a wheelchair accessible room despite the hotel not being sold out and my not being disabled. I'm 5"10 so having everything lower is not great! No bath tub, fixed temperature shower and air conditioning on in a freezing cold room on a Baltic winters day isn't great. It took ages to figure out how to change the temp and put the heater on. Bathroom had an unpleasant smell and I had a ton of meetings to attend so didn't have time to complain and change rooms. NEVER AGAIN!
Larissa
Larissa, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
7 Dec 2024
Paul
Paul, 1-night trip
Verified Expedia guest review
8/10 Very good
4 Dec 2024
The hotel is located in a very convenient location in Shepherds Bush area. Bus stop is directly outside of the hotel for added convenience of getting around London. The Westfield mall is within walking distance.