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Sofitel London Heathrow

5.0 star property
Luxury hotel in West Drayton with 2 restaurants and bar/lounge

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Photo gallery for Sofitel London Heathrow

Exterior
Indoor pool
Indoor pool
Superior Room, 1 King Bed
Interior
Located close to Airport Bowl, Sofitel London Heathrow offers a tranquil retreat with two on-site restaurants serving breakfast, dinner, and kids' meals. Unwind in the sauna or steam room and stay connected with free in-room WiFi at this luxury eco-certified hotel where guests rave about the dining options, breakfast and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • 45 meeting rooms

For families (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
The current price is CA $237
CA $284 total
includes taxes & fees
Apr 19 - Apr 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
Airport shuttle

Thistle London Heathrow Terminal 5

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 2,408 reviews
The price is CA $114
CA $137 total
includes taxes & fees
Apr 19 - Apr 20
Thistle London Heathrow Terminal 5
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About the area

Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD

What's nearby

  • Stockley Park - 9 min drive - 10.0 km
  • Windsor Castle - 12 min drive - 13.3 km
  • Thorpe Park - 12 min drive - 11.8 km
  • Eton College - 12 min drive - 13.5 km
  • LEGOLAND® Windsor - 14 min drive - 18.7 km

Getting around

  • Heathrow Airport (LHR) - 12 min drive
  • Farnborough (FAB) - 36 min drive
  • Luton Airport (LTN) - 37 min drive
  • Gatwick Airport (LGW) - 43 min drive
  • London City Airport (LCY) - 82 min drive
  • Heathrow Terminal 5 Station - 6 min walk
  • Staines Station - 7 min drive
  • Datchet Station - 8 min drive
  • Station A Station - 16 min walk
  • Station B Station - 18 min walk

Restaurants

  • ‪Giraffe - Heathrow - ‬13 min walk
  • ‪Gordon Ramsay Plane Food - ‬12 min walk
  • ‪BA Galleries Club Lounge North - ‬15 min walk
  • ‪Pret a Manger - ‬12 min walk
  • ‪Wagamama - ‬7 min walk

About this property

Sofitel London Heathrow

Sofitel London Heathrow puts you within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. Guests can indulge in spa services, and Vivre, one of 2 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 605 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests are required to download the property's Accor Hotels mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured covered onsite self parking (GBP 40.00 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • 45 meeting rooms
  • Conference space (32292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Spa services
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance

Room amenities

Be entertained

  • 21-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Vivre - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: GBP 100.00 per night

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 27.00 per person
  • Early check-in can be arranged for an extra charge of GBP 90.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 35.0 per day

Parking

  • Covered self parking costs GBP 40.00 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

Does Sofitel London Heathrow offer free cancellation for a full refund?

Yes, Sofitel London Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sofitel London Heathrow?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sofitel London Heathrow?

Yes. Self parking costs GBP 40.00 per night.

What are the check-in and check-out times at Sofitel London Heathrow?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 90.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Sofitel London Heathrow and nearby?

Sofitel London Heathrow has a 24-hour fitness center and a sauna.

Are there restaurants at or near Sofitel London Heathrow?

Yes, there are 2 onsite restaurants.

What's the area around Sofitel London Heathrow like?

Sofitel London Heathrow is in Heathrow Villages, a short 6-minute walk from Heathrow Terminal 5 Station. Travelers say the area is walkable and good for families.

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Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

Dissapointed in some ways, but bed was comfy.
The bath taps were falling off, there was no lever avalibke to emoty the bath water. When booking it was not clear that the pool was not part of the cost. I was lent a plug to charge my phone and when i plugged it in I had an electric shock and then all the room was fused. Theu did offer to moce rooms, but this was about an hour before I was due to leave. So no point.
Georgina Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

margrete, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Check in was awful with rude and dismissive reception. Doorman also very rude. Stayed numerous times here before , first time my husband encountered this!
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great airport hotel
Two night stay before flying was great. Comfortable, quiet room with walk through access to the airport. Easy access to tube into London centre for shopping. Good choice of restaurants but also easy access to the restaurants and food outlets in the airport area for cheaper choices. Staff unfailingly help, friendly and professional.
Gillian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient & Lovely
Love the convenience of this hotel in Terminal 5. It’s also a really nice place to stay!
Erin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Geoffrey, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Julia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient for Heathrow Terminal 5
One night stay, check in and welcome was excellent. Room was spacious and clean. However, the fridge was room temperature, nothing inside was remotely chilled, and the shaving mirror in the bathroom was loose and could only be used if you held it up. Reported this, told that all the fridges were this temperature, so no point in having them? Told someone would come and check it and fix the mirror but no one did. Light switches by the bed didn’t work, reported this as we left. Would still stay again as hope we were just unlucky with our room. All the staff were helpful and friendly.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sally-anne, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Sandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

cozy and luxurious
cozy and luxurious
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alison, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Pre-flight Stay
Sofitel Heathrow T5 is the perfect stay with kids especially when taking early morning flights. Super convenient access to the Terminal. Check-in and check-out are both quick and seamless. The staff is very welcoming, helpful with luggage arrangements, and accommodating with kids. Room sizes are very generous, especially the family rooms. And, the food options are ample and tasty for a family. This hotel is top of the list if you’re looking to take the stress out of travelling with young kids, especially if you’re making a long journey to Heathrow.
S M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rae, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

An excellent stay before an early morning flight.
Excellent
Linda, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nicos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 1-night trip
Verified Hotels.com guest review