8/10 Very good
15 Mar 2025
If 4.9/5 was an option I'd rate it that.
So yes I would recommend Hotel du vin, with a few caveats
First, the room was lovely, bed was very comfy, and the staff where amazing! Full 5 star treatment. Lovely furnishing, and overall a really nice hotel.
The reason it's not 5 stars from me, the toilet handle wasn't working, you had to pump it to get it to flush and it felt like it may break when you did pump it. The toilet seat wasn't placed right so when you sat on the toilet you would get knocked in the back with it. It was quite funny, or at least we laughed about it, but not ideal and not what I would expect from a suite. The overall comfort level was high, and the bed could sleep 5 with how big it was. Extremely comfy. shower head was at a funny angle so I had to stand really close to the shower dial, which defeats the point of having a massive walk in shower but still a great room, the air freshener flashed blue at night so it was like having a mini police car in the room, once again we did laugh about this and it was simple enough to just unplug it.
The main issue we had is on the last night we returned quite late from our day out and took the lift back to the 3rd floor, when we got to the second floor the lift stalled on 2 then the screen flashed, lift failure!! We both look at each other in a panic then laughed, as we reach for the call button the lift shuddered and started back up and reached the final floor. This is in no way the staff or hotels fault, so my advice is to take the stair!! 4.9/5, thanks hdv
Alexander
Alexander, 2-night trip
Verified Hotels.com guest review