4/10 Fair
Apr 10, 2025
Nightmare on elm street
first following a nightmare drive to hotel due to HS2 work around Birmingham I arrived to find the booking was for the following day, I admit I should've double checked but certain I originally put as planed 8th as my night there however when I arrived receptionist who was very nice explained they were full for the night and in fact full for most of week, felt no issue with me cancelling as they would fill room, I left hotel could not find accommodation so went back home a 140 mile journey, I tried and better tried to get through to you and was totally unable some should register on your system but kept saying link lost, so now lost as the whole trip was ruined and have been a customer of yours for many years, i have done a basic review as the only thing positive was the receptionest.
Verified traveller
1-night business trip
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