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Hotel Carlton on the Grand Canal

4.0 star property
Waterfront hotel with 2 restaurants, near Piazzale Roma

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Photo gallery for Hotel Carlton on the Grand Canal

Front of property
Superior Double Room, Patio | View from room
Lobby lounge
Rooftop terrace
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • In-room childcare
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Car rentals on site
  • Front-desk safe
  • Snack bar/deli

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CA $127
CA $153 total
includes taxes & fees
Mar 4 - Mar 5

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Down comforters, minibar, in-room safe, individually furnished

Classic Triple Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

Down comforters, minibar, in-room safe, individually furnished

Superior Double or Twin Room, Canal View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 18 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Patio

Superior Double Room, Patio

Superior Double Room, Patio

Highlights

Deck/patio
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Queen Superior

Down comforters, minibar, in-room safe, individually furnished

Queen Superior

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
Suite (Riva, Canal View)

Hyatt Centric Murano Venice

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, (1004)
Hyatt Centric Murano Venice
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About the area

Map
Sestiere Di Santa Croce 578, Venice, VE, 30135

What's nearby

  • Piazzale Roma - 4 min walk
  • Grand Canal - 4 min walk
  • Port of Venice - 13 min walk
  • Tronchetto Waterbus Stop - 13 min walk
  • Rialto Bridge - 18 min walk

Getting around

  • Marco Polo Airport (VCE) - 19 min drive
  • Venice Santa Lucia Station - 4 min walk
  • Venice (XVQ-Santa Lucia Rail Station) - 4 min walk
  • Venezia Ferryport Station - 18 min walk
  • Venezia Tronchetto Station - 19 min walk

Restaurants

  • ‪Ristorante ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bar Pasticeria Rio Marin - ‬5 min walk
  • ‪Al Bacco Felice - ‬4 min walk
  • ‪Ostaria al Vecio Pozzo - ‬3 min walk

About this property

Hotel Carlton on the Grand Canal

Hotel Carlton on the Grand Canal features a rooftop terrace and puts you within a 5-minute walk of Piazzale Roma and Grand Canal. Guests looking for a bite to eat can check out La Cupola, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and location.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
    • On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Personal watercraft (motorized)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Banquet hall

Accessibility

  • Elevator
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Cupola - Overlooking the ocean, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of the Carlton - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Does Hotel Carlton on the Grand Canal offer free cancellation for a full refund?

Yes, Hotel Carlton on the Grand Canal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Carlton on the Grand Canal?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Carlton on the Grand Canal?

Sorry, there's no onsite parking at Hotel Carlton on the Grand Canal.

What are the check-in and check-out times at Hotel Carlton on the Grand Canal?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Carlton on the Grand Canal?

No, this hotel doesn't have a casino, but Casino of Venice (11-min walk) and Ca' Noghera Casino of Venice (20-min drive) are both nearby.

What is there to do at Hotel Carlton on the Grand Canal and nearby?

Have fun with activities like hiking, parasailing, and snorkeling, and practice your swing at the nearby golf course. Hotel Carlton on the Grand Canal also has a garden.

Are there restaurants at or near Hotel Carlton on the Grand Canal?

Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.

What's the area around Hotel Carlton on the Grand Canal like?

Hotel Carlton on the Grand Canal is located on the waterfront in Santa Croce, a short 4-minute walk from Venice Santa Lucia Station and 4 minutes' walk from Piazzale Roma. Travelers say that the hotel is in a great location.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay and wonderful location
The hotel and staff are wonderful. Our room overlooked the Grand Canal during Carnival. Very nice. The only minor issue we had was the bed and pillows. Both were very hard, but the room was very lovely and appointed very nicely. Great location across the canal from the train station. Easy to get to everything.
Laurie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and good location
tom, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Everything was perfect except the room doesn’t have a window.. hotel really close to the airport and easy access to the transportation and all .
Harsha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

EXCELLENT
Across from the train station and has some retro chique. I loved it. Great price, easy to get around, friendly service. Recommended for sure, would absolutely stay again
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Not 4 star would be 2 star at max
The hotel is not a 4 star by any means at max its 2 star old dates rooms felt like a updated prision cell a ridiculously view into an alley way or other peoples rooms so bad meant to be a superior room nothing superior about this room honestly possible worst room ive ever had wont ever be back we had to leave after couple hours pay for a new hotel
Karl, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
This trip was just perfect! The hotel was great and loved the room we stayed in with the windows and our view. Many dining options close by and right in front of the Grand Canal. Staff was very helpful and courteous.
Jeffrie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay for my family of 4. Great breakfast and location.
William, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location
Monique, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Avoid at all costs
Hotel was very expensive at £172 with breakfast for what you get. Room is extremely old and dirty looking. Smell of cigarettes as soon as I walked into the room even though there is a no smoking sign. Werid rule where you have to hand in your key every time you leave which seems pointless and just an inconvenience if the tills are busy or non staffed. Main issue is the walls are extremely thin so you can hear everything from the room above you as-well as outside the door and window which couldn’t be fully closed. Many many more hotels surrounding which are cheaper by a mile and immensely better quality without the hand in key rule. Overall definitely not worth the money compared to others much cheaper hotels I have visited. 2/10
Jake, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Everything was decent. However it’s odd that they still use keys and not cards and the requirement to leave the key at the front desk when leaving the room. Also more importantly the internet wifi was terrible and essentially non existent. This is 2025 not 1975.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Taneea, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing view and location
The hotel has amazing view and location on the canal Very friendly staff and clean rooms Highly recommend
Ahmed, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I would like a partial refund. On my last night, the hotel lost electricity. I had no heat, and had an emergency spotlight go on all night that was pointed directly at the bed. I did not sleep all night. Also didn’t have water or phone. Couldn’t charge my cell phone. It was unpleasant to say the least. Also the walls are paper thin. Any noise from the street or neighboring rooms woke me up.
Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Review on stay at Carlton on the Grand Canal
Beautiful place & personnel is very helpful
Maria Recanita, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and stay here. Staff was super friendly and parking was close for $35 (24 hours). Tasty breakfast and comfortable with great shower and water pressure.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Staff is not friendly and breakfast was ok, we’re disappointed.
Bakulesh, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel on Grand Canal
Gregory, 1-night family trip
Verified Expedia guest review

2/10 Poor

Staff was rude. A lady from the restaurant states come out to tell I couldn’t eat from from outside when I was not even in the restaurant part of it. When I asked the lobby if this was a policy, she still came behind me to tell him after he said there was no policy in the matter that her director had said so. After asking the lobby again if I had to go to the street to eat my pizza, they finally let me eat it. Poor customer service
Kenlys, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Even though this hotel is dated, the staff is very friendly and accommodating. Rooms are clean. Breakfast menu is good. It is approximately 5 minutes away from the train station and 20 minutes of the nice walk to Piazza San Marco.
Sergiy, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good
Mariangely, 2-night romance trip
Verified Expedia guest review

6/10 Good

The hotel needs to be updated. The rugs in all the hallways are so old that it looks dirty no matter how much you clean them. They had random abandoned furniture in some areas of the hallways, which looked terrible. Our bathroom tub had mold on it since they were not cleaned correctly, but everything else seemed pretty clean. The breakfast in the morning was good and the staff was very nice. The location is far from St Mark Square. We walked it every day, but it took 20 minutes there and 20 minutes back. I was fine with it because I like the exercise, but if you don’t want to walk so much at the end of the day, You would have to take the water bus back.
Rosanna, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

iris, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Classic
KITTY, 1-night family trip
Verified Expedia guest review

4/10 Fair

Our stay was ok. There was water dripping from the ceiling leaving a puddle of water on the floor. There was only one towel in the room. We rang for another towel to be brought to our room which took around 40min and several calls to reception. We even offered to get it ourselves. However it was clean and the bed was very comfortable.
Rebecca, 1-night trip
Verified Hotels.com guest review