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DoubleTree by Hilton San Juan

4.0 star property
Art Deco hotel with full-service spa, connected to a shopping center, near Casino del Mar at La Concha Resort

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Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Exterior
Premium bedding, in-room safe, blackout drapes, soundproofing
Cafe
Lobby
Relax by the pool or explore Condado Beach near DoubleTree by Hilton San Juan. This family-friendly hotel offers a garden, 3 restaurants serving international cuisine, and an onsite spa for rejuvenating treatments like aromatherapy and manicures/pedicures. With free in-room WiFi, helpful staff, coffee shops/cafes nearby beaches are within reach.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 24-hour health club
  • Sauna
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Microwave
  • Private bathroom
The current price is CA $243
CA $335 total
includes taxes & fees
Apr 6 - Apr 7

Room options

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Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 1 King Garden View

Deluxe 1 King Garden View

Deluxe 1 King Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Aerial view

Embassy Suites by Hilton San Juan Hotel & Casino

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.0 out of 10, Wonderful, 3,355 reviews
The price is CA $269
CA $363 total
includes taxes & fees
Apr 20 - Apr 21
Embassy Suites by Hilton San Juan Hotel & Casino
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About the area

Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • Casino del Mar at La Concha Resort - 17 min walk - 1.5 km
  • Condado Beach - 3 min drive - 2.5 km
  • Jose Miguel Agrelot Coliseum - 3 min drive - 3.3 km
  • Pan American Pier - 4 min drive - 4.1 km
  • Puerto Rico Convention Center - 5 min drive - 4.4 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive
  • Sacred Heart Station - 28 min walk
  • Free beach shuttle

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪173 - ‬2 min walk
  • ‪Cayo Caribe Condado - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Gallery Plaza - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

DoubleTree by Hilton San Juan puts you just a 5-minute drive from Casino del Mar at La Concha Resort and Condado Beach. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Cafe Pierre, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool at this Art Deco hotel, and in-room conveniences like refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, Spanish
VISIBILITY

At a glance

Hotel size

    • 184 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

    • Onsite self parking (USD 25 per day; includes in/out privileges)
    • Onsite valet parking (USD 30 per day)
    • Wheelchair-accessible parking and van parking on site

Offsite

    • Free beach shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Free reception (select days)
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • Free beach shuttle
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Pool table
  • Table tennis
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Hot tub
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Cafe Pierre - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Starbucks Coffee - Overlooking the garden, this coffee shop specializes in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Silk - Overlooking the garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 49.05 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach loungers
    • Beach towels
    • Business center/computer access
    • In-room bottled water
    • Pool access

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 3.00 to 22.00 per person

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs USD 25 per day with in/out privileges
  • Valet parking costs USD 30 per day

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Does DoubleTree by Hilton San Juan offer free cancellation for a full refund?

Yes, DoubleTree by Hilton San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton San Juan?

Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.

Are pets allowed at DoubleTree by Hilton San Juan?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton San Juan?

Yes. Self parking costs USD 25 per day. Valet parking costs USD 30 per day.

What are the check-in and check-out times at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton San Juan?

No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (17-min walk) and Sheraton Casino (5-min drive) are both nearby.

What is there to do at DoubleTree by Hilton San Juan and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. DoubleTree by Hilton San Juan also has 2 bars, an outdoor pool, and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near DoubleTree by Hilton San Juan?

Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

What's the area around DoubleTree by Hilton San Juan like?

DoubleTree by Hilton San Juan is in Santurce, a short 17-minute walk from Casino del Mar at La Concha Resort and 5 minutes' walk from Museo de Arte de Puerto Rico. Travelers give top marks for the hotel's prime location.

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Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Stopover stay
Staff was great on check-in. Our room wasn't quite ready, so we were given drink vouchers. As it turned out the room was ready less than 10 minutes later, but we still enjoyed the free drinks.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Sibane, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

James, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, clean and safe
We had the best stay at this beautiful hotel! The staff went out of their way to help us whenever we had questions or needed assistance! The beach shuttle service was great but it was an easy ten minute walk from the hotel so we walked back from the beach. The hotel is within walking distance from many great restaurants and coffee/bakery shops.
Brenda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beth, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ed, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

5-night family trip
Verified Hotels.com guest review

8/10 Very good

Super staff
We stayed at the Double Tree by Hilton, San Juan to relax and explore before joining our cruise ship. The Hotel provided an excellent base from which to visit the beach by shuttle bus and for taxis into the old town. The staff were excellent and the hotel was very good but we often found the air conditioning a bit chilly for us and the colour scheme lacks a wow factor. The staff recommended Bebo’s as a place to eat, just round the corner. It was excellent to eat there - a busy place!
Philip Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beth, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best Vacation Ever
Property was very close to the beach and the staff was super friendly and professional
ANDREW, 8-night trip
Verified Hotels.com guest review

4/10 Fair

Would not recommend staying here
For the price you pay for this property, more is expected. Lack of attention to guest room readiness and cleanliness. Murphy bed had hair on it, sheets were changed on request but definitely makes me doubt if room was actually cleaned. Conditioner bottle was empty. pool area too small for the property.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Conveniently located close to the beach, dining options and other local attractions..
Rebecca, 7-night family trip
Verified Orbitz guest review

10/10 Exceptional

Carlos, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

The entire staff at the Hotel was very polite and considerate! Thank you everyone!
Nasir, 5-night family trip
Verified Expedia guest review

2/10 Poor

POOL DIRTY! NEVER SOMEONE AVILABLE AT THE FRONT DESK. ALWAYS SOMETHING WRONG WITH ACCESS CARD FOR PARKING GETTING IN AND GETTING OUT, NO ONE CARES!!!
CARMELO, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed everything about the property, the staff, room, walking distance to other stores, especially how convenient it was to a supermarket across from the hotel.
Reeshemah Malika, 4-night family trip
Verified Expedia guest review

8/10 Very good

Family
You will have to pay for parking and is $25 self parking to $30 valet. Plus tax. It shouldn’t be that way or that expensive.
Ricardo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Courteous service, convenient location when cruising out of San Juan. Spacious room, with a fabulous shower, stayed pre and post cruise, and would stay here again.
Gordon, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Jonathan, 5-night trip
Verified Expedia guest review

4/10 Fair

Hallway in front of the room smelled like poop. Spoke to the front desk but nothing changed during our stay. Room is very small for the price. Extremely overpriced hotel restaurant. Luckily there are alot of eateries close by. Would rather stay at embassy suites closer to the airport. Much nicer rooms and hotel amenities
Robert, 2-night family trip
Verified Expedia guest review

8/10 Very good

Camilo Montoya, 5-night trip
Verified Expedia guest review

10/10 Exceptional

FELINO ENRIQ, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great. Somethings are overpriced. Room service or cable are not always available
Pedro, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

My sister, brother-in-law, and I had a great experience when we stayed at Doubletree by Hilton San Juan. Staff was extremely friendly and always greeted us when we encountered each other. They were easy to speak with and contact whenever we had any questions or concerns. When we reported an issue with our room, just as a precaution not expecting anything out of of it, the manager and staff followed up with us, provided us with an update, allowed us to change our rooms, and gave us a complimentary meal. We were not expecting this at all! We felt very welcomed and at peace here. We would definitely book here again for any future trips to San Juan, Puerto Rico. I would also like to add that everything is centrally located here. From the hotel you can walk down Calle Loíza and try different restaurants and even walk down to La Placita.
Basia, 4-night family trip
Verified Expedia guest review