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Dao By Dorsett West London

4.0 star property
Hotel with restaurant, near Westfield London Shopping Centre

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Photo gallery for Dao By Dorsett West London

Dao Studio Terrace | Terrace/patio
Lobby
Dao Studio Park View
One Bedroom Apartment | Living area
Mini-fridge, microwave, stovetop, espresso maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Free cribs/infant beds
  • Kitchenette
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The current price is CA $224
CA $269 total
includes taxes & fees
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Dao Studio Park View

Dao Studio Park View

Dao Studio Park View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

Duplex

Duplex

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 73 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium One Bedroom Apartment

Premium One Bedroom Apartment

Premium One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Dao Studio Double

Dao Studio Double

Dao Studio Double

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Dao Studio Twin

Dao Studio Twin | View from room

Dao Studio Twin

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Dao Studio Terrace

Premium bedding, in-room safe, desk, laptop workspace

Dao Studio Terrace

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Bar (on property)

Dorsett Shepherds Bush

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.0 out of 10, Very good, (2052)
The price is CA $145
CA $175 total
includes taxes & fees
Mar 30 - Mar 31
Dorsett Shepherds Bush
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About the area

Map
56 Shepherd's Bush Green, London, England, W12 8QE

What's nearby

  • Westfield London Shopping Centre - 10 min walk
  • Hyde Park - 8 min drive
  • Buckingham Palace - 11 min drive
  • Piccadilly Circus - 12 min drive
  • Trafalgar Square - 13 min drive

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Luton Airport (LTN) - 58 min drive
  • London City Airport (LCY) - 67 min drive
  • Stansted Airport (STN) - 83 min drive
  • Gatwick Airport (LGW) - 89 min drive
  • London (SEN-Southend) - 103 min drive
  • Shepherd's Bush Station - 7 min walk
  • Kensington (Olympia) Station - 16 min walk
  • Kensington (Olympia) Underground Station - 17 min walk
  • Shepherd's Bush Market Underground Station - 4 min walk
  • Goldhawk Road Underground Station - 4 min walk
  • Shepherd's Bush Underground Station - 5 min walk

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬3 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬3 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dao By Dorsett West London

At Dao By Dorsett West London, you'll be just a 5-minute drive from Westfield London Shopping Centre and Kensington High Street. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-certified hotel is also just a 5-minute drive from Olympia Conference and Exhibition Centre and Kensington Gardens. Fellow travelers love the helpful staff. Public transportation is just a short walk: Shepherd's Bush Market Underground Station is 4 minutes and Goldhawk Road Underground Station is 4 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 74 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 20 at check-out
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge

What to do

  • Bicycle rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Thin carpet in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • Smart speaker
  • 50-inch Smart TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Weekly housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Local maps

Special features

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 20 for adults and GBP 20 for children
  • Housekeeping is available for an extra charge and varies based on length of stay
  • There is a service fee of 5 percent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 70 per pet, per stay

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Does Dao By Dorsett West London offer free cancellation for a full refund?

Yes, Dao By Dorsett West London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Dao By Dorsett West London?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of GBP 70 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Dao By Dorsett West London?

Sorry, there's no onsite parking at Dao By Dorsett West London.

What are the check-in and check-out times at Dao By Dorsett West London?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Dao By Dorsett West London and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near Dao By Dorsett West London?

Yes, there's an onsite restaurant.

Does Dao By Dorsett West London have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and a microwave.

What's the area around Dao By Dorsett West London like?

Dao By Dorsett West London is a short 4-minute walk from Shepherd's Bush Market Underground Station and 10 minutes' walk from Westfield London Shopping Centre.

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Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Peaceful Luxury Retreat
My stay was wonderful, the staff were helpful and provided exemplary customer service. The decor of the hotel and the apartment rooms is stunning, very luxurious. This is truly a hidden gem, a peaceful luxury retreat.
Denise, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Air con not working. Waited an hour
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Bass, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Carpet in bedroom was dirty; a real no-no. Registering team were pretty useless and it took 20 minutes to book in and the same time to book out. The breakfast was outrageously expensive with poor selection for the price of £30 with NO service available
E, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Ciaran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zaynab, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Asif, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Asif, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Patrick, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I was assigned a bedroom with a disabled wet room. The smell was dreadful and I raised this with the front desk the day after I arrived and asked to be moved. The man promised to get back to me by phone that afternoon, he didn’t. Expedia asked on the same day for feedback for the hotel which I shared saying the smell was making me feel sick still no action taken. It was clear the drain was not draining, the dirty water was coming up through tiles all over the floor and creating the damp smell. With no window to open the dirty water was creating the damp smell. Otherwise I was impressed but I did have a totally miserable stay.
Mairead, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic suite, service extremely good.
carl, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel!!
Lovely hotel, upgraded for free to a suite - the only thing that wasn’t great was the temperature of breakfast, could have been hotter but was lovely
Callum, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Personnel is trained as a super luxury hotel. great bar and breakfast. while you have nearby restaurants, there is no dining in the hotel except at the bar and room service. Great bar food and salads. restaurant,,,,they serve room service and bar service
Giuseppina, 5-night trip
Verified Expedia guest review

2/10 Poor

Service - The hotel is understaffed so it takes an eon to get through to the front desk and long wait times if you go in person. I wanted to change my initial room because it was next to the elevator and too noisy for me. Staff and management told me the hotel was fully booked. Eventually I had my room changed but I later checked both Expedia and the hotel’s own website - plenty of free rooms were available for booking. Room service - for the apartment rooms, if you are staying less than one week, you have to request housekeeping. Nevertheless at 3.40pm on my second day I requested my room was cleaned. At 9.30pm when I returned I discovered it had not been cleaned. It was eventually done after a second request by 10.15pm. Noise - in my new room I heard hammering all afternoon. I mentioned this to reception and was told they would investigate but that there was no construction work in the hotel (this was a surprise to me as I literally bumped into a worksman with building materials in the lift. Anyway, later that evening (at 10pm) just as I was trying to get to sleep the hammering started again. I called reception and was told that the work was going on in the restaurant and that they would put a stop to it. The noise did stop. On Saturday afternoon as I was sitting foyer the hammering started again. Room - tiny bathroom/no bath. Shower had very low pressure. Bizarre/uncomfortable furniture. No table or dining chairs despite having a kitchenette. Uncomfortable bed.
Simon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Really good quality hotel
Lovely hotel, excellent staff and the room was comfy, super clean and comfy
Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good but room for improvement
In general my stay was very good, but a few things let it down. - I stepped on a small bit of glass with bare feet on the first morning. Luckily it didn't cut me though. - I had to request more English Breakfast tea about 5 times before I actually got any. I kept being told someone would bring it up in 10 minutes and they never came. Eventually I got some after calling again the next morning. - It would be incredibly helpful to have instructions for the heating/cooling system as I kept trying to turn it down but it kept going up again!
2-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel professes to be high end, but the staff were disinterested and just seemed to be hanging around reception. It's been a few years since the Dao opened and they still haven't opened the entrance so you have to check in via the Dorsett. The staff don't make you feel welcome. The room was spacious but showing a fair bit of wear and tear with chipped paint and a damp smelling bathroom.
Jane, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shaima, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 21-night trip
Verified Expedia guest review

8/10 Very good

Very convenient for families with young children, couples who want the convenience of being in a hotel with the freedom to opt to cook and clean.
FATIMA, 7-night trip
Verified Expedia guest review

8/10 Very good

Beautifully decorated and a two minute walk from the O2! The area is a tiny bit dodgy. There were a group of individuals sitting outside the building next door for most of the day who seemed to be on drugs and were covered in blood.
Reynette, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

tommy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Amanda, 1-night trip
Verified Hotels.com guest review