Overall our stay was very nice but overpriced for the property and room that we had. While our room was large (bedroom, separate living area, bathroom), there were no windows so it was very dark. The bed was comfortable and the room was clean. While we were ok, please note that the property had a lot of stairs and no elevator so it you have a hard time with stairs, this is not a good spot for you. We had a lot of stairs up to our room in the attic and no one to help you. The hotel provided two bottles of water and Prosecco, plus coffee. No breakfast was included.
I will note that the original property we were supposed to stay at got damaged by rain water leaking so our checkin took a bit longer than we would have liked…we went to the first property, couldn’t find it, had to call, then found out our room was not available, then checked in at a second property, then still had to go to a third property where our room was located. While the staff was very nice, it was a lot and took a lot of time out of our very short 2 night stay. The new location was not as convenient to our tours and reservations as our original reservation.
One thing we really liked was that the hotel will arrange a daily boat tour at 6 PM each day that goes all around the lagoon for an hour for 40 euros. It was a nice experience. I recommend the tour - you will see a lot more canals than a gondola ride.