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Otter Hotel

Mountain Banff hotel with restaurant

Choose dates to view prices

Thu, Jan 15
Fri, Jan 16
January 2026
14
February 2026
Otter Hotel puts you within a 10-minute drive of Banff Lake Louise Tourism Bureau and Upper Hot Springs. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, this hotel is within a short drive of Banff Gondola.
VIP Access
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • 2 hot tubs
  • Fitness center
  • 24-hour front desk
  • Lobby fireplace
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
CA $239
CA $266 total
includes taxes & fees
Jan 25 - Jan 26

Room options

Showing 7 of 7 rooms
Shower, rainfall showerhead, hair dryer, towels
Hotel Room 2 Queen Beds
Hotel Room 2 Queen Beds
Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

Exceptional

Highlights

Air conditioning
Refrigerator
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
Superior Room, 2 Queen Beds | Bathroom
Superior Room, 2 Queen Beds
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

Exceptional

Highlights

Balcony
Air conditioning
Refrigerator
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
Superior Room, 1 King Bed | Bathroom
Superior Room, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed

Superior Room, 1 King Bed

Exceptional

Highlights

Balcony
Air conditioning
Refrigerator
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
Superior Room, 2 Queen Beds, Mountain View | Mountain view
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View

Exceptional

Highlights

Balcony
Air conditioning
Refrigerator
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds
Superior Room, 1 King Bed, Balcony, Mountain View | Mountain view
Superior Room, 1 King Bed, Balcony, Mountain View
Superior Room, 1 King Bed, Balcony, Mountain View
Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

Wonderful

Highlights

Balcony
Air conditioning
Refrigerator
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed
Superior King Suite | Bathroom
Superior King Suite
Superior King Suite
Superior King Suite

Superior King Suite

Wonderful

Highlights

Balcony
Air conditioning
Refrigerator
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Mountain View King Suite | Mountain view
Mountain View King Suite
Mountain View King Suite
Mountain View King Suite

Mountain View King Suite

Excellent

Highlights

Balcony
Air conditioning
Refrigerator
TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 6 min walk - 0.5 km
  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 20 min walk

Restaurants

  • ‪A&W Canada - ‬2 min walk
  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬18 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk

About this property

Otter Hotel

Otter Hotel puts you within a 10-minute drive of Banff Lake Louise Tourism Bureau and Upper Hot Springs. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, this hotel is within a short drive of Banff Gondola.

At a glance

Hotel size

    • 174 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered onsite self parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski area nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Fireplace in lobby
  • Fitness center
  • 2 hot tubs

Accessibility

  • Elevator
  • Elevator door width (inches): 42

Room amenities

Be entertained

  • 50-inch TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Good Folk - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Are pets allowed at Otter Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Otter Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Otter Hotel and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Soothe your senses in one of the 2 hot tubs or enjoy the use of a fitness center.

Are there restaurants at or near Otter Hotel?

Yes, there's an onsite restaurant, Good Folk.

What's the area around Otter Hotel like?

Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Otter Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

What guests liked

  • The hot tubs were excellent with great views of the mountain and a wonderful experience. (149 reviews)
  • The hot pools were a highlight, offering amazing views and a relaxing experience. (79 reviews)
  • The hot tubs were a highlight, offering a perfect temperature, super clean conditions, and stunning views. (39 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

10/10 Exceptional

Great stay!
Jacqueline, 2-night trip

10/10 Exceptional

Great spot
Ted, 5-night trip

10/10 Exceptional

Hot pools were amazing and staff were very welcoming and helpful! 10/10 recommend and we will be back!
Samantha, 7-night trip

10/10 Exceptional

The pools were a huge hit as well as the coffee in the room.
Chelsey, 2-night trip

10/10 Exceptional

Great view
ka yu, 3-night trip

10/10 Exceptional

Great responsive staff with a beautiful view and amazing amenities
Andrea, 3-night trip

10/10 Exceptional

Very clean room, great rooftop hot tubs and sauna.
Yumiko, 1-night trip

10/10 Exceptional

Great location, accommodations, and staff!
CHARLES, 2-night trip

10/10 Exceptional

Great location, amazing hotel and friendly staff
Dustin, 3-night trip

10/10 Exceptional

beautifully styled property. love the in room coffee service/ offerings.
Kelly, 8-night trip

10/10 Exceptional

Beautiful hotel and great restaurant
Michelle Christine Jacqueline, 4-night trip

10/10 Exceptional

Modern aesthetic, nice room, great restaurant and bar in the lobby, cool outdoor hot tub, very helpful front desk staff, and ski resort and airport shuttle buses pick up next door and across the street. Only minor downside is that it's at the far end of town in Banff, so we took multiple cabs down to the other end where all the action is instead of walking 15-20 minutes in the freezing cold.
Clayton, 7-night trip

10/10 Exceptional

Everythint about the Otter is perfect. Great rooms. Amazing spa (hot tub and sauna) amenities.
Sabrina, 2-night trip

10/10 Exceptional

Loved our stay!
Lisa, 4-night trip

10/10 Exceptional

Loved our stay
Ashley, 4-night trip

10/10 Exceptional

Great hotel, will stay again.
Paul, 1-night trip

8/10 Very good

Beautiful hotel with nice bar/restaurant attached.
Jon, 2-night trip

10/10 Exceptional

Great stay!
Beth, 2-night trip

10/10 Exceptional

Had a great time. Very clean room. Staff friendly. The best part is the hot pools and sauna.
View from our room
Carolyn, 1-night trip

10/10 Exceptional

Great hotel all around if visit I will stay at the Otter again
Linda A, 2-night trip

10/10 Exceptional

A very nice place to stay
Edwin, 4-night trip

10/10 Exceptional

Staff were great, provided treats, a toy, a bed and dishes for our dog. The room was clean and comfortable.
Amanda, 1-night trip

10/10 Exceptional

We had an amazing stay at the Otter Hotel. The property was beautiful, the room was clean, the onsite dinning was delicious, and the staff went above and beyond to make our stay during our anniversary a special one. Thank you again!
Jason, 3-night trip

10/10 Exceptional

Beautiful place in Banff! Very friendly people, great restaurants!
Karthik, 4-night trip

10/10 Exceptional

The view from the balcony was looking into other suites no view. The hot tub was great and well maintained
Monique, 1-night trip