Skip to main content

Otter Hotel

4.0 star property
Mountain hotel with restaurant, near Banff Centre for Arts and Creativity

Choose dates to view prices

Otter Hotel puts you just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Upper Hot Springs are within a short drive.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • 2 hot tubs
  • Fitness center
  • 24-hour front desk
  • Lobby fireplace
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is CA $269
CA $299 total
includes taxes & fees
Apr 12 - Apr 13

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

9.6 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

9.0 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Accessible Room, King

Superior Accessible Room, King

Superior Accessible Room, King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop pool
Hotel Canoe and Suites
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 2,277 reviews
The price is CA $269
CA $299 total
includes taxes & fees
Apr 12 - Apr 13
Hotel Canoe and Suites
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 6 min walk - 0.5 km
  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 20 min walk

Restaurants

  • ‪A&W Canada - ‬2 min walk
  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪Evelyn's Coffee Bar - ‬19 min walk

About this property

Otter Hotel

Otter Hotel puts you just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Upper Hot Springs are within a short drive.

At a glance

DONE

Hotel size

    • 174 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski area nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Fireplace in lobby
  • Fitness center
  • 2 hot tubs

Accessibility

  • Elevator
  • Elevator door width (inches): 42

Room amenities

Be entertained

  • 50-inch TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Good Folk - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Are pets allowed at Otter Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Otter Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Otter Hotel and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Soothe your senses in one of the 2 hot tubs or enjoy the use of a fitness center.

Are there restaurants at or near Otter Hotel?

Yes, there's an onsite restaurant, Good Folk.

What's the area around Otter Hotel like?

Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Otter Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hot tubs offered a beautiful view and were a wonderful experience, with many guests enjoying them and appreciating the late operating hours. (205 reviews)
  • The property's hot pools were great, relaxing, and had a beautiful snowy mountain backdrop. (102 reviews)
  • The hot tubs and sauna were consistently described as relaxing, clean, and premium, providing a wonderful oasis for guests. (57 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

It was an all around great hotel!!
Pool area day time.
Pool area night time.
Pool area, with mountain views
Entrance
Jose, 3-night trip
Verified

10/10 Exceptional

Great spot, beautiful view of the mountains and very friendly staff
Jovi, 1-night trip
Verified

10/10 Exceptional

Clean, beautiful hotel
Aleena, 1-night trip
Verified

10/10 Exceptional

Great stay!
Jacqueline, 2-night trip
Verified

10/10 Exceptional

Room was clean, great hot pools, and enjoyed having a cafe right in the area. We enjoyed the Rocky Mountain Co soaps and shampoos in the bathrooms.
Danni, 2-night trip
Verified

10/10 Exceptional

Very clean rooms and excellent staff
Johnathan, 2-night trip
Verified

8/10 Very good

Outdoor gym and pool is amazing.
Joo-Hye, 1-night trip
Verified

10/10 Exceptional

Great amenities. Rooms are generously sized.
Crystalia, 6-night trip
Verified

10/10 Exceptional

Great place to stay!
George, 2-night trip
Verified

10/10 Exceptional

we loved our stay!
Savanna, 5-night trip
Verified

10/10 Exceptional

The staff were incredibly welcoming and knowledgeable, far exceeding our expectations. The hot pools and fireplace areas were fantastic, and the breakfast at the restaurant was delicious. A truly wonderful experience!
William, 1-night trip
Verified

10/10 Exceptional

Great stay!
Jen, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel and the big outdoor hot tubs were amazing!
Sabrina, 2-night trip
Verified

10/10 Exceptional

Great spot
Ted, 5-night trip
Verified

8/10 Very good

Overall, great stay, staff was great. Location and outdoor hot tub fantastic!
Jacqueline, 2-night trip
Verified

10/10 Exceptional

We love our stay and definitely we will come back!
Elizabeth, 1-night trip
Verified

10/10 Exceptional

Clean rooms, easy check-in and really nice hot tub area.
Hughsten, 1-night trip
Verified

10/10 Exceptional

We loved our stay !!
Gabrielle, 1-night trip
Verified

10/10 Exceptional

This is a very welcoming property with excellent, elevated hot pools, a great sauna and sitting area. The staff supplies you with all the accoutrements for pour over coffee in the your room. The rooms are cozy and efficient and don't leave you wanting for more. The underground parking is easy and isn't an extra cost as most places are these days. The resteraunt has fabulous food and all of the staff are friendly. Can't recommend the Otter enough.
Lee, 2-night trip
Verified

10/10 Exceptional

My two teenage daughters and I loved every minute of our stay at the Otter hotel! We loved the room. It was clean and classy, the tea and coffee were a treat, the soaps and lotion smelled so good, and most of all, we loved the hot tubs. The spa amenities, with fire pits and couches were so lovely. It was relaxing and we bonded during our mother/daughter stay!
Christina, 2-night trip
Verified

10/10 Exceptional

Great place
Jasper, 1-night trip
Verified

10/10 Exceptional

Really great spot, room was cozy and clean, hot pools were fantastic and the restaurant was delish
Mikayla, 3-night trip
Verified

10/10 Exceptional

Very nice hotel with friendly staff
Alex, 1-night trip
Verified

10/10 Exceptional

Easy parking, beautiful views, smooth check in, awesome pool, and close to everything!!
David, 6-night trip
Verified

10/10 Exceptional

Beautiful view from hot pools, loved the sauna, clean modern rooms! Would stay again
Justus, 1-night trip