Cane River National Heritage Area - 8 min walk - 0.7 km
Northwestern State University - 17 min walk - 1.4 km
National Fish Hatchery & Aquarium - 2 min drive - 2.3 km
Getting around
Alexandria, LA (AEX-Alexandria Intl.) - 56 min drive
Restaurants
Raising Cane's Chicken Fingers - 2 min drive
Southern Classic - 2 min drive
McDonald's - 20 min walk
Hana's Restaurant - 3 min drive
Subway - 2 min drive
About this property
Chateau St. Denis a Historic Downtown Hotel
Chateau St. Denis a Historic Downtown Hotel is a great choice for a stay in Natchitoches. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. The helpful staff and overall property condition get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
87 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Electric vehicle charging point on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Bar/lounge
Traveling with children
Grocery/convenience store
Working away
24-hour business center
4 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Television in common areas
Fitness center
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Hardwood flooring in room
Room amenities
Be entertained
45-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Memory foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Lounge 1714 - Onsite bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 20.82 per accommodation, per night
Resort fee inclusions:
Business center/computer access
Concierge service
Faxes
Fitness center access
In-room coffee
In-room safe
Internet access (may be limited)
Laundry facilities
Phone calls (may be limited)
WiFi access (may be limited)
Wired internet access (may be limited)
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St Denis A Historic
Chateau St. Denis a Historic Downtown Hotel Hotel
Chateau St. Denis a Historic Downtown Hotel Natchitoches
Chateau St. Denis a Historic Downtown Hotel Hotel Natchitoches
Frequently asked questions
Does Chateau St. Denis a Historic Downtown Hotel offer free cancellation for a full refund?
Yes, Chateau St. Denis a Historic Downtown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chateau St. Denis a Historic Downtown Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chateau St. Denis a Historic Downtown Hotel?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Chateau St. Denis a Historic Downtown Hotel?
Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Chateau St. Denis a Historic Downtown Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Chateau St. Denis a Historic Downtown Hotel like?
Chateau St. Denis a Historic Downtown Hotel is a short 3-minute walk from Historic District Shopping and 8 minutes' walk from Cane River National Heritage Area. Travelers say the local area is good for shopping and very central.
Chateau St. Denis a Historic Downtown Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
15 Nov 2024
Could be better
The check in process was slow, overall nice hotel. I did not get that customer service was their focus.
I also had to pay an additional fee to cover the wifi, breakfast and other amenities advertised. This was charged even though I made my purchase through hotels.com. I though I was getting a decent price however probably paid more than if I would have just booked directly.
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
12 Nov 2024
I have not received the incidental charges on my credit card of $20.82, on 10-29, and $21.45, on 11-4. I did not incur ant incidental charges.
terry
terry, 1-night trip
Verified Hotels.com guest review
2/10 Poor
12 Nov 2024
Disappointed
Hotel needs to be cleaned painted updated very disappointed. The cleanses was not there at all. Whoever cleaned our room did a very poor job. Call downstairs and complained told me housekeeping was gone for the day. They will send up sheets so I can put on myself very very disappointed, someone should inspect rooms when they are supposedly ready
Maria
Maria, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
10 Nov 2024
Never again
Did not receive the room/king bed, or view "historic" I booked and paid for. They told me it was my fault since I booked same day. The room was fine if it was what you asked for. The view was of the modern event center. I took a picture to the front desk and asked if this was an "historic" view. They said that designation just meant buildings. Very misleading. Then, the 2nd day they invalidated our keys and we had to stop to get them reprogrammed. Next was a building wide power failure. Fortunately, we were not the ones on the elevator. The response of the staff was effectively "meh", until I said my dissatisfaction would be reflected in my review. By then it was too late to do anything. I won't be back and cannot recommend.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
4/10 Fair
8 Nov 2024
Good location. Filthy rooms. Cold breakfast.
The room we stayed in was filthy. There was hair and dirt in the shower and on the bathroom floor. After our shower our feet carried the dirt into the bedroom. There was no toilet paper when we first got into the room. The eggs and sausage were cold. The listing said free parking and breakfast. When we arrived we were charged $21 for a resort fee. When I asked what that was for I was told that covered breakfast, parking and use of the fitness room. The staff was pleasant and the location was good.
janet
janet, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
patrick
patrick, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
Deidre M
Deidre M, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Jordan
Jordan, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2024
the room was clean but the ceiling had a large leak in the past and needed to be painted.
shawn
shawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Rosemary
Rosemary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
The hotel is conveniently located near the historic downtown section on Natchitoches. Restaurants & shopping on Main Street along with beautiful views of Cane River are only a a few steps away.
Tommy
Tommy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
It was very nice, close to front street, easy walk ability.
Amy
Amy, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
Jerry
Jerry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
Marianna
Marianna, 3-night trip
Verified Hotels.com guest review
6/10 Good
28 Sep 2024
Marilyn
Marilyn, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
27 Sep 2024
Anytime we come to Natchitoches, we prefer staying here for the ambiance and nostalgia. I was so disappointed in our hotel room. There was a blood smear on the wall, hair in the shower, no hand soap. None of the shower amenities were labeled so we didn’t know what to use? And the room had a strong smell of sewer!! This place is too beautiful to go down so poorly!! I would not recommend staying here until the repairs are complete and the staff is properly trained!
Kymberly
Kymberly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sep 2024
Frances
Frances, 2-night trip
Verified Hotels.com guest review
4/10 Fair
23 Sep 2024
Less than I expected.
I was expecting more and was very disappointed. This is just an average hotel at best. Staff was very helpful, when they weren’t on their phones. Breakfast was just barely average. There was hair on the clean (supposedly clean) towels. The floor needed moping. With that said I asked the front desk to bring me something we out of, which housekeeping should have supplied when the room was cleaned, they were knocking on my door in less than six minutes. That was impressive. Unless you have a meeting here or some other reason to stay. I would suggest you pick somewhere else and go to IHop for breakfast.
Glenn
Glenn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Awesome choice!
The staff is very friendly, location is amazing and we had a great stay!!!
Kim
Kim, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
Indalecio
Indalecio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Sep 2024
I enjoyed the stay, I always do. I would suggest reading the notes people place in the comments. I requested a first floor room due to health issues and was placed on a higher floor. We explained and the young lady kindly switched us to a first floor room, and we were grateful for her kindness. I also had to go to the front desk to get face towels because there wasn't enough in the room for 2 people. Minor things I can live with, and I will always be a repeat customer when I visit the area.
Rishanta
Rishanta, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
DaMara
DaMara, 1-night family trip
Verified Hotels.com guest review
6/10 Good
12 Sep 2024
We specifically asked for a room with a bathtub but did not get one. The front staff did not provide us with times for breakfast or the WiFi password. The shower and the floors in the room were filthy.
Anna
Anna, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sep 2024
Wonderful
Neat old hotel. Still great condition. Very spacious rooms and bathrooms. Breakfast was great and all employees as good as they get