Located in the heart of Bristol City Centre, Mercure Bristol Grand Hotel offers a unique blend of comfort and convenience. Enjoy a hearty breakfast at Keepers Kitchen & Bar, then take advantage of bike rentals to explore the city or unwind with dry cleaning/laundry services after a day out.
Reviews
7.67.6 out of 10
Good
Popular amenities
Bar
Parking available
24/7 front desk
Laundry facilities
Air conditioning
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
24-hour room service
Business center
24-hour front desk
Air conditioning
Front-desk safe
Water dispenser
Laundry service
Self-serve laundry
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Elevator
The current price is CA $99
CA $99
CA $118 total
includes taxes & fees
Mar 16 - Mar 17
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Family Room, 1 Double Bed with Sofa bed
Family Room, 1 Double Bed with Sofa bed
Highlights
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Desk
14 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Twin Room, 2 Twin Beds
Bristol International Airport (BRS) - 26 min drive
Bristol Temple Meads Station - 15 min walk
Bristol (TPB-Bristol Temple Meads Train Station) - 15 min walk
Montpelier Station - 22 min walk
Restaurants
The Commercial Rooms - 2 min walk
Full Court Press - 1 min walk
Matina - 2 min walk
Strawberry Thief - 1 min walk
San Carlo - 2 min walk
About this property
Mercure Bristol Grand Hotel
Mercure Bristol Grand Hotel offers a great location, putting you within just a 10-minute walk of Bristol Hippodrome Theatre and University of Bristol. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, this hotel is within just a 10-minute walk of Cabot Circus Shopping Centre. The helpful staff and location get great marks from fellow travelers.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 17.00 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Working away
Business center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Bicycle rentals
Facilities
Safe-deposit box at front desk
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Grab bar in bathtub
Accessible bathtub
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 16.50 per person
Parking
Self parking costs GBP 17.00 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol
Frequently asked questions
Does Mercure Bristol Grand Hotel offer free cancellation for a full refund?
Yes, Mercure Bristol Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Bristol Grand Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Bristol Grand Hotel?
Yes. Self parking costs GBP 17.00 per night.
What are the check-in and check-out times at Mercure Bristol Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Are there restaurants at or near Mercure Bristol Grand Hotel?
Yes, Keepers Kitchen & Bar offers British cuisine.
What's the area around Mercure Bristol Grand Hotel like?
Mercure Bristol Grand Hotel is in Bristol City Centre, a short 6-minute walk from Bristol Hippodrome Theatre and 7 minutes' walk from University of Bristol. Travelers say that the hotel is in a great location.
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Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
27 Feb 2025
Lovely old Hotel, great location, rubbish brekky
Nice Hotel in a great location, our family room seemed to have been recently refurbished and was very comfortable. The carpet seemingly hadn't been replaced though and was therefore pretty grubby - seems odd not to have replaced the carpet as part of the refurb. Bathroom was very nice and spotlessly clean. Breakfast was disappointing I'm afraid, not a lot of choice and the cooked option looked low quality so I opted for the continental option. All staff were lovely and very helpful
Joe
Joe, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Feb 2025
Typical business hotel
The Grand must have been an excellent property in its heyday but needs a facelift and some sprucing up.
Great for business travel if you're out all day.
Verified traveller
3-night business trip
Verified Hotels.com guest review
6/10 Good
21 Feb 2025
Room wasn’t cleaned.
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 Feb 2025
Nathan
Nathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Feb 2025
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Feb 2025
Excellent overnight stay
Firstly the hotel is in the middle of the city and only a 15 minute walk from Bristol temple meads station which makes it perfectly situated. The hotel is in a gorgeous part of the city in the middle of old Bristol. The service was superb with book in really easy and friendly staff. Room was clean and I’d stay here again without a second thought.
Robin
Robin, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Feb 2025
Tomas
Tomas, 1-night trip
Verified Hotels.com guest review
4/10 Fair
18 Feb 2025
Very poor and Not a 4*
The reception staff were inky concerned abiut money and foubd one of rude them rude. This was te same for the bar staff.
Rooms are cold and very dark and bed is very hard Breckfast us everage and way over priced.
Ill not be booking there again
Conrad
Conrad, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Feb 2025
Sheidan
Sheidan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Feb 2025
A Pleasant Stay
We visited The Grand Mercure in Bristol for my dad's 80th Birthday as we went to see a show at the Hippodrome. The check in was pretty basic and straightforward but felt it wasnt very personal.
Our experience while having dinner was much better. The staff were great and very accommodating. One girl (I feel bad for not getting her name but she's in the attached photo!) couldn't have been more helpful with sorting the cake and bringing it out, even if she did nearly lose her eyebrows from the candles when carrying it to our table! We ran out of time to cut the cake but again she was extremely helpful when we returned after the show and helped in getting a knife and plates. In return, we gave her and her two colleagues some cake!
Overall, we had a really pleasant stay and I would be more than happy to stay there again. Especially if we can still use our Clubcard vouchers towards payment :)
Maxine
Maxine, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
11 Feb 2025
Matt
Matt, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Feb 2025
Checkin queue too long - a lot of waiting. The tv & desk lamp in the room didn't turn on. Very annoyed.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Feb 2025
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Feb 2025
MRS MA
MRS MA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Feb 2025
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
6/10 Good
8 Feb 2025
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Feb 2025
Daniel
Daniel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2025
Have stayed here several times before as good location to explore Bristol.
Staff friendly and had a bigger room than expected,which had been updated.
Jan
Jan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
2 Feb 2025
One to be avoided
Would not repeat. Air con broken. Mattress had all the springs coming through. Tea and coffee not replenished. Dirty bedding (not ours ) left on our room, noisy (kept awake at 3am, hanger for clothes over tea tray, staff rude.
Helen
Helen, 2-night trip
Verified Hotels.com guest review
6/10 Good
1 Feb 2025
not great stay in Jan.
My stay here was just ok. The heater/furnace was not working in my room so they brought in a plug in stand up heater. The shower drain did not drain well during shower. I had to request a body wash that was empty and pump did not work. They eventually moved me to another room and furnace worked but land line phone did not. :( they did fix the phone but also my first room had alot of noise not only from people in the hallway but people down below on the street late at night. It was not pleasant or quiet.
Verified traveller
6-night business trip
Verified Hotels.com guest review
6/10 Good
26 Jan 2025
Great but bring ear plugs
The room was lovely. We did not sleep well due to a neighbour next to us being i considerate by having a loud conversation on the phone. We were up at 3:00am. The walls are thin and can hear everything. I was a bit dissapointed with that. You can hear people walking outside your room as rhe floor creaks alot
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jan 2025
Beautiful stain glass windows. Great staff , one o
Joanne
Joanne, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Jan 2025
Gervis
Gervis, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 Jan 2025
No sound insulation between rooms
The hotel is fine but I asked for a quiet room and it turned the walls on the second floor were paper thin. A group in the next room partied until 5am then started again at 10am and it was as if they were in the room with me. No sleep.