Guests
All properties in Almaty, Kazakhstan

Tau-House, Almaty

3.5-star hotel in Almaty with 4 restaurants and spa

  • Free buffet breakfast, free WiFi, and free parking

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Standard Room - Balcony
  • Deluxe Room - Balcony
  • Terrace/Patio
Terrace/Patio. Image 1 of 32
1 / 32Terrace/Patio
Alma-Arasan, Almaty, 050000, Kazakhstan
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 53 guestrooms
  • Daily housekeeping
  • 4 restaurants
  • Full-service spa
  • 1 indoor pool
  • Airport pick-up service

For families

  • Children's pool
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Casino Zodiak - 8.3 mi / 13.4 km
  • Almaty Central Stadium - 10.3 mi / 16.6 km
  • National Museum of Kazakhstan - 10.4 mi / 16.7 km
  • Presidential Palace - 10.4 mi / 16.7 km
  • Dostyk Plaza - 10.6 mi / 17 km
  • Republic Square - 10.7 mi / 17.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room
  • Superior Room
  • Luxury Room
  • Deluxe Room
  • Comfort Room
  • Executive House

What’s around

Landmarks

  • Casino Zodiak - 8.3 mi / 13.4 km
  • Almaty Central Stadium - 10.3 mi / 16.6 km
  • National Museum of Kazakhstan - 10.4 mi / 16.7 km
  • Presidential Palace - 10.4 mi / 16.7 km
  • Dostyk Plaza - 10.6 mi / 17 km
  • Republic Square - 10.7 mi / 17.3 km
  • Colibri - 10.9 mi / 17.6 km
  • Nedelka Park - 11.6 mi / 18.7 km
  • St Nicholas Cathedral - 11.7 mi / 18.8 km
  • Zenkov Cathedral - 11.9 mi / 19.1 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 36 min drive
  • Almaty Station - 24 min drive
  • Airport pick-up service
map
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Alma-Arasan, Almaty, 050000, Kazakhstan

At a glance

Hotel size

  • This hotel has 53 rooms

Arriving/leaving

  • Check-in time 2:00 PM-8:00 PM
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 4 restaurants
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • Outdoor seasonal pool
  • Full-service spa
  • Children's pool

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tay-SPA. Services include body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 7000 per vehicle

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for KZT 5000.0 per night
  • Airport shuttle service for children up to age 17 costs KZT 7000

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pet deposit: KZT 10000 per day
  • Pets are allowed for an extra charge of KZT 10000 per pet, per day

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from June to August
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Tau-House Hotel
  • Tau-House Almaty
  • Tau-House Hotel Almaty

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Tau-House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • Yes, there's free self parking.

  • Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.

  • Yes, cats and dogs are welcome. There's a charge of KZT 10000 per pet, per day, and there's also a deposit of KZT 10000 per day.

  • You can check in from 2:00 PM - 8:00 PM. Check-out time is 2:00 PM.

  • Yes, there are 4 onsite restaurants. Nearby restaurants include Тянь-Шань (2.2 mi), Tandyr (2.4 mi), and Fort Gorny (2.8 mi).

  • Yes, a shuttle from the airport to the hotel is available. The charge is KZT 7000 per vehicle.

  • No, this hotel doesn't have a casino, but Casino Zodiak (16-min drive) is nearby.

  • Tau-House has a spa and an indoor pool, as well as a Turkish bath and a garden.