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Crowne Plaza Kitchener-Waterloo by IHG

4.0 star property
Hotel with spa, near Kitchener-Waterloo Art Gallery

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Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

Exterior
Exterior
Exterior
Meeting facility
Meeting facility
Near Kitchener-Waterloo Art Gallery, Crowne Plaza Kitchener-Waterloo, an IHG Hotel offers modern comfort with a fireplace in the lobby. Savor breakfast and brunch at Aqua Lounge Restaurant or take a refreshing dip in the indoor pool. With free WiFi, multilingual staff, and 7 meeting rooms available to guests.

Reviews

8.2 out of 10
Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • 24/7 front desk
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Conference center
  • Business center
  • 11 meeting rooms
  • 24-hour front desk
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CA $159
CA $187 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 King Bed
Standard King Non Smoking

Quality Inn

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
8.2 out of 10, Very good, 1,222 reviews
The price is CA $104
CA $122 total
includes taxes & fees
May 4 - May 5
Quality Inn
2 restaurants, lunch served

The Walper Hotel, part of JdV by Hyatt

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,013 reviews
The price is CA $164
CA $193 total
includes taxes & fees
Apr 16 - Apr 17
The Walper Hotel, part of JdV by Hyatt
Exterior

Delta Hotels by Marriott Waterloo

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 1,024 reviews
The price is CA $186
CA $219 total
includes taxes & fees
Apr 13 - Apr 14
Delta Hotels by Marriott Waterloo
Exterior

Home2 Suites By Hilton Kitchener

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 62 reviews
The price is CA $170
CA $200 total
includes taxes & fees
Apr 27 - Apr 28
Home2 Suites By Hilton Kitchener
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About the area

Map
105 King St E, Kitchener, ON, N2G2K8

What's nearby

  • Centre In The Square - 9 min walk - 0.8 km
  • Kitchener Memorial Auditorium Complex - 3 min drive - 2.1 km
  • Wilfrid Laurier University - 6 min drive - 4.4 km
  • Bingemans - 7 min drive - 5.2 km
  • University of Waterloo - 7 min drive - 5.1 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 19 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 67 min drive
  • Kitchener Station - 14 min walk
  • Guelph Central Station - 26 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 26 min drive

Restaurants

  • ‪Crabby Joe's - ‬1 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Coffee Culture Cage and Eatery - ‬2 min walk
  • ‪Variedad Latina Restaurant - ‬2 min walk
  • ‪The Yeti Cafe - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo by IHG

At Crowne Plaza Kitchener-Waterloo by IHG, you'll be within a 10-minute drive of Wilfrid Laurier University and University of Waterloo. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and American cuisine is served at Aqua Lounge Restaurant, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and breakfast.

Languages

English, French, Hindi

At a glance

DONE

Hotel size

    • 201 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (CAD 12.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center (15000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Karma Medi Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only.

Fees & policies

Refundable deposits

  • Deposit: CAD 250.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per stay

Parking

  • Covered self parking costs CAD 12.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 AM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo by IHG Hotel
Crowne Plaza Kitchener Waterloo an IHG Hotel
Crowne Plaza Kitchener-Waterloo by IHG Kitchener
Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Kitchener-Waterloo by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Kitchener-Waterloo by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 AM.

Are pets allowed at Crowne Plaza Kitchener-Waterloo by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Kitchener-Waterloo by IHG?

Yes. Self parking costs CAD 12.00 per night.

What are the check-in and check-out times at Crowne Plaza Kitchener-Waterloo by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Crowne Plaza Kitchener-Waterloo by IHG and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes game viewing and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Crowne Plaza Kitchener-Waterloo by IHG also has spa services.

Are there restaurants at or near Crowne Plaza Kitchener-Waterloo by IHG?

Yes, Aqua Lounge Restaurant offers American cuisine.

Does Crowne Plaza Kitchener-Waterloo by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Crowne Plaza Kitchener-Waterloo by IHG like?

Crowne Plaza Kitchener-Waterloo by IHG is in Downtown Kitchener, a short 7-minute walk from Victoria Park and 9 minutes' walk from Kitchener-Waterloo Art Gallery. Travelers give top marks for the hotel's prime location.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nenad, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazingly clean rooms and the building itself!! Friendly staff and an awesome restaurant. Would come again and recommend it to all friends!!!
Dan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marcy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

9 out of 10 stars!
Trouble checking in because the reservation was made in my husbands name and I went in to check in and they would not let me. And our shower water came out weird but other than that it was great. Would probably stay again. Breakfast buffet was wonderful!
Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great place to stay in the area whether for business or family visit/holiday. While I didn`t spend much time to explore the surrouding, the hotel was really nice, fantastic, friendly staff, good condition ameneties. The hotel also has a small swimming pool, a place for kids to play, and a bowling alley that I did not use but it was there. The gym is nice and clean The breakfast was great, with varities and quality of food.
Anas, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful experience
My stay at the Crowne hotel was satisfactory. The staff was courteous especially the front desk receptionist (Mansi) who provided excellent service with a smile. The location was great and the room was clean. I would highly recommend this hotel to my family and friends.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Muhammad, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ella, 1-night trip
Verified Hotels.com guest review

6/10 Good

A couple of problems, one at check in where we were given a room that wasn’t made up 😳and another when our room wasn’t cleaned 😔no towels one day as well. Apart from that very friendly and helpful staff, very clean hotel, and one of the comfy
Carol, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s was a great service, hotel room was really nice.
1-night trip
Verified Hotels.com guest review

6/10 Good

Gisele, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deborah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

8/10 Very good

Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed for one night. Excellent service, comfortable beds, excellent food!!!
Kendra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great
Very attentive and pleasant front desk staff, room very clean with very comfortable bed and usual amenities, all great thanks 👍
Carol, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Old
Wifi is unstable and unreliable. Crapped out during a call. Shower: lime/calcium build up- sprays water everywhere
Michelle, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

DISSAPOINTED! NOISY! UNSAFE!
We planned a weekend getaway. Decided to go with the Crowne plaza hotel for its proximity to dinner and our event. When booking online, I requested a walk-in shower. On arrival, standard greeting, room was ready, hostest was very nice, but a little hard to understand her. They assigned us to the 4th floor. The fourth floor was loud! Teenage girls running around, doors opening and closing, other doors left open, parents standing in the hallway! It was a team of some sort! Got into the room, opened the blinds, had a look around. Room was clean. Opened the washroom door, no walk in shower! We put up with the noise, thinking it was during the day, kids were probably excited to be on a road trip and that we were going to dinner within an hour or so. We left and returned in the evening between 9:30-10:00pm. The noise level didn't drop! It kept going until 11-11:30! Finally was able to fall asleep. For 5 1/2 hours! The entire team got up early and the noise started all over again and lasted for about an hour or slightly more! Now we were awake! We decided that we had enough and that we would go out for. breakfast. We packed up and took our belongings back to our car, located at the parking garage belonging to the hotel. Well, there were 3 police cruisers in the alley. 1 officer was in his car. He rolled down his window and suggested that we move along quickly and safely! Thanks for the lovely stay Crowne Plaza Hotel!
Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional service
Arjun and Heera were exceptional at the front desk. Arjun stayed to help us get a hospitality room.
Jim R, 1-night trip
Verified Hotels.com guest review