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Aparthotel

Koom

City-center aparthotel in Tulum with 2 outdoor pools

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February 2026
March 2026
Featuring a rooftop terrace, Koom puts you within a 10-minute drive of Tulum National Park. Free WiFi is an added perk, and guests looking to stay active can check out the nearby snorkeling. There are 2 outdoor pools, a beach shuttle, and in-room conveniences like refrigerators and microwaves.

Popular amenities

  • Pool
  • Kitchen
  • Laundry facilities
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • 6 apartments
  • Daily housekeeping
  • 2 outdoor pools
  • Rooftop terrace
  • Free beach shuttle
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Front-desk safe
  • Microwave in a common area
  • Refrigerator in a common area
  • Self-serve laundry

Feel at home (6)

  • Kitchen
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Cable TV service

Room options

Showing 3 of 3 rooms
Classic Apartment, Pool Access
Classic Apartment, Pool Access
Classic Apartment, Pool Access
Classic Apartment, Pool Access

Classic Apartment, Pool Access

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
Comfort Apartment
Comfort Apartment
Comfort Apartment
Comfort Apartment

Comfort Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
Deluxe Apartment
Deluxe Apartment
Deluxe Apartment
Deluxe Apartment

Deluxe Apartment

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Map
Calle 9 Bis Poniente s/n, Supermanzana 15, Tulum, QROO, 77760

What's nearby

  • Holistika Art Walk - 13 min walk - 1.1 km
  • Hospital de Tulum - 7 min drive - 2.2 km
  • Dos Aguas Park - 8 min drive - 2.5 km
  • Tulum Beach - 11 min drive - 5.6 km
  • Tulum Mayan Ruins - 16 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Free beach shuttle

Restaurants

  • ‪Delicia - ‬3 min drive
  • ‪Guacamole Club - ‬4 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬14 min walk
  • ‪Vaivén - ‬15 min walk
  • ‪Me Latte Café - ‬15 min walk

About this property

Koom

Featuring a rooftop terrace, Koom puts you within a 10-minute drive of Tulum National Park. Free WiFi is an added perk, and guests looking to stay active can check out the nearby snorkeling. There are 2 outdoor pools, a beach shuttle, and in-room conveniences like refrigerators and microwaves.

At a glance

Property size

    • 6 apartments

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 16
    • Check-out time is noon

Special check-in instructions

    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Check-out instructions

    • The host requires you complete the following before checking out:
    • Remove personal items
    • Turn off the lights, lock the doors, and return the keys

Pets

    • Pets stay free (dogs and cats only, 2 total, up to 22 lbs per pet)
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Onsite parking available only on request
    • Onsite parking limited
    • Onsite parking includes off-street options

Offsite

    • Free beach shuttle

Other information

    • Designated smoking areas

Property amenities

Beach

  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • 24-hour pool access

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Free beach shuttle

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Shared microwave
  • Kitchen island
  • Cookware/dishes/utensils
  • Freezer
  • Toaster
  • Spices

Dining

  • Couples dining
  • Private picnics

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding

Bathrooms

  • Shower
  • Rainfall showerhead
  • Free toiletries
  • Soap
  • Toilet paper
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 55-inch Smart TV with cable service
  • TV in a common area

Outdoor areas

  • Balcony
  • Rooftop terrace
  • Gas grill
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Pets stay free
  • 2 total (up to 22 lbs per pet)
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Smooth flooring in room
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Chef
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage

Location highlights

  • In the city center
  • In a village

Things to do

  • Art gallery on site
  • Scooter/moped rentals on site
  • Fishing nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 rooms
  • Individually decorated
  • Individually furnished
  • Romance packages available

Fees & policies

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Koom TULUM
Koom Aparthotel
Koom Aparthotel TULUM

Frequently asked questions

Is there a pool at Koom?

Yes, there are 2 outdoor pools. Guests have 24-hour pool access.

Are pets allowed at Koom?

Yes, cats and dogs stay free, with a limit of 2 total and maximum weight of 22 lbs per pet.

Is parking offered on site at Koom?

Yes. Onsite parking includes off-street options.

What are the check-in and check-out times at Koom?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Koom and nearby?

Have fun with nearby activities like fishing and snorkeling. Enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other amenities, which include a picnic area.

Does Koom have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a blender, a coffee maker, and a toaster.

Does Koom have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Koom like?

Koom is in La Veleta, a short 14-minute walk from Holistika Art Walk.

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