10/10 Exceptional
For one night only, the food, room, and staff were great.
Gerald
Gerald, 1-night trip
Premier Inn Southampton City Centre - West Quay
Hotel with restaurant, near Southampton Cruise Terminal
Premier Inn Southampton City Centre - West Quay puts you within a 10-minute drive of Southampton Cruise Terminal and New Forest National Park. Guests looking for a bite to eat can check out Thyme, which serves international cuisine. Also, this hotel is within a short drive of Paultons Family Theme Park - Home of Peppa Pig World.
Excellent
Popular amenities
- Free WiFi
- Restaurant
- 24/7 front desk
- Non-smoking
Main amenities (4)
- Restaurant
- Breakfast available
- 24-hour front desk
- Luggage storage
CA $79
CA $94 total
includes taxes & fees
Jan 18 - Jan 19, 2026
Room options
Check availability for these dates
Showing 7 of 7 rooms
Standard Double Room
Highlights
Heating
TV
Heating
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Desk
- 21 sq m
- Sleeps 2
- 1 Double Bed
Family Quadruple Room
Exceptional
Highlights
Heating
TV
Heating
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Desk
- 21 sq m
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
Family Triple Room
Wonderful
Highlights
Heating
TV
Heating
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Desk
- 21 sq m
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
Standard Double Room, Accessible Bathtub
Wonderful
Highlights
Heating
TV
Heating
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Desk
- 21 sq m
- Sleeps 2
- 1 Double Bed
Superior Double Room
Exceptional
Highlights
Heating
Mini-fridge
TV
Heating
Hair dryer
Private bathroom
Free bottled water
Electric kettle
- 21 sq m
- Sleeps 2
- 1 King Bed
Standard Twin Room, Roll-in Shower
Highlights
Heating
TV
Heating
Hair dryer
Private bathroom
Electric kettle
Desk
Laptop workspace
- 21 sq m
- Sleeps 2
- 2 Twin Beds
Superior Double Room, Roll-in Shower
Highlights
Heating
Mini-fridge
TV
Heating
Hair dryer
Private bathroom
Free bottled water
Electric kettle
- 21 sq m
- Sleeps 2
- 1 Double Bed
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About the area
Harbour Parade, Southampton, England, SO15 1BA
About this property
Premier Inn Southampton City Centre - West Quay
Premier Inn Southampton City Centre - West Quay puts you within a 10-minute drive of Southampton Cruise Terminal and New Forest National Park. Guests looking for a bite to eat can check out Thyme, which serves international cuisine. Also, this hotel is within a short drive of Paultons Family Theme Park - Home of Peppa Pig World.
At a glance
Property amenities
Special features
Dining
Thyme - This restaurant specializes in international cuisine.
Frequently asked questions
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Premier Inn Southampton City Centre - West Quay Reviews
Excellent
9.0
Cleanliness
8.0
Amenities
8.8
Staff & service
9.0
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
- Breakfast selection was excellent and of good quality. (4 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Always a good experience you can’t go wrong with premier inns
James
James, 2-night trip
10/10 Exceptional
A Great Place to Stay
The room was clean and very quiet during our two day stay. The hotel is located near city center and seems very safe. We enjoyed it.
Robert
Robert, 2-night trip
10/10 Exceptional
The place was perfect! Will definitely go back!
Vicki
Vicki, 1-night trip
8/10 Very good
Great staff.
D
D, 1-night trip
8/10 Very good
Very accommodating staff and good food. Very good location to harbor.
DAVE
DAVE, 1-night trip
10/10 Exceptional
Very nice hotel. Enjoyed our night
Richard
Richard, 1-night trip
10/10 Exceptional
Beautiful , spotless clean, staff so helpful..
Super location.We loved Southampton and enjoyed our stay after returning from our cruise.Definitely a 5 star experience.
Robert
Robert, 1-night trip
10/10 Exceptional
Great!
Great location. Quiet place. Friendly staff. Nice room conditions.
Xiaoyuan
Xiaoyuan, 1-night trip
10/10 Exceptional
Modern rooms at a very affordable price. Very clean. Convenient on-site restaurant/bar in relaxing lounge setting. Highly recommend.
Marianne
Marianne, 1-night trip
10/10 Exceptional
Basics but very comfortable. Love the irons and ironing boards on display at reception
Elaine
Elaine, 1-night trip
10/10 Exceptional
Wonderful room - modern bathroom, separate vanity & mirror to do makeup & hair. Breakfasts was very good. Bar & restaurant was nice. Location was great - close to mall & High Street.
Daniel
Daniel, 1-night trip
8/10 Very good
Great stay at Premier Inn, helpful staffs, perfect location, comfortable bed and good amenities. However, the hotel next door is under construction and we could hear some noise from time to time early morning.
Valerie
Valerie, 2-night trip
10/10 Exceptional
This property clearly prioritizes customer service. From the staff at the restaurant / bar to the staff assistance when I couldn’t do the automated checkin (Expedia reservations / non-UK addresses don’t line up with their system), you could tell that they wanted you to be delighted with your stay. Would definitely stay here again if I am in Southport.
James
James, 1-night trip
8/10 Very good
Staff not really friendly on arrival but came across other staff who were. Only one towel in room booked for 2? Other guests said they had to ask too. Not sure air conditioner worked as it should. Seemed to turn off frequently and not at set temperature.
Great location for visiting. Glad there was a bar and restaurant. Overall very happy with stay.
Beverley
Beverley, 4-night trip
8/10 Very good
Staff were really friendly and nice but understaffed during busy hour. Waited 15mins to retrieve luggages in the storage area.
Mei
Mei, 1-night trip
6/10 Good
Fine if you don’t need more than a kiosk
A great location but putting customer service behind the bar was unfortunate. The bar/wait staff/check in help all were very overworked. I hated bothering them with a question that really needed answering.
Mary
Mary, 1-night trip
4/10 Fair
They gave us a handycap people’s room and bed us very low and all other rooms are booked and full for any changes.
Maheswaran
Maheswaran, 1-night trip
10/10 Exceptional
Great location opposite a huge mall that has lots of options for shopping and dining. The hotel does not have parking onsite. There is a place for you to park for maximum of 10 minutes before you get fined. The actual parking is just behind, a multi-storey car park that is part of the mall. It has lift access for you to roll your bags and takes about 5 minutes to walk to the hotel. Friendly and helpful staff!
David
David, 1-night trip
6/10 Good
It was ok. Had 1 hand towel and 1 bath towel. When I asked for more and some wash cloths I was told they don’t provide them but I can go ‘over there and buy some’. We were handed 1 hand towel and 1 bath towel. Stark. No luxury, if that’s what you’re looking for go somewhere else.
Gary
Gary, 1-night trip
8/10 Very good
All was well.
Karl
Karl, 1-night trip
8/10 Very good
Todo correcto
Belen
Belen, 1-night trip
10/10 Exceptional
Veldig vennlig, gode fasiliteter til en god pris, nydelig frokost! Veldig flott rom også!
Martin
Martin, 1-night trip
10/10 Exceptional
Cathy
Cathy, 1-night trip
10/10 Exceptional
Lisa
Lisa, 1-night trip