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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Serene Premier Hotel, Hanoi

3-star3 stars
10c Yen Thai Street, Old Quarter, Hoan Kiem District, Hanoi, 844, Vietnam

Art Deco hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Value
Best value for money
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room

Serene Premier Hotel, Hanoi

from $27 CAD
  • Superior Double or Twin Room
  • Junior Double or Twin Room, City View
  • Family Room, 1 Double and 1 Single Bed

What’s around Serene Premier Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 8 min walk
  • Hanoi Old City Gate - 11 min walk
  • Hanoi Opera House - 18 min walk
  • Ho Chi Minh Mausoleum - 23 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Ngoc Son Temple - 10 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Railway Station - 16 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • Chinese
  • English
  • Korean
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • In-room computer
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Serene Premier Hotel, Hanoi’s small print

Also known as

  • Serene Premier Hotel Hanoi
  • Serene Premier
  • Serene Premier Hotel Hotel
  • Serene Premier Hotel Hanoi
  • Serene Premier Hotel Hotel Hanoi
  • Serene Premier Hanoi
  • Serene Premier
  • Hanoi Serene Hotel
  • Serene Hanoi
  • Serene Hanoi Hotel
  • Serene Hotel Hanoi
  • Serene Premier Hotel Hanoi
  • Serene Premier Hanoi

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 180000.0 per night

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Serene Premier Hotel, Hanoi

  • Does Serene Premier Hotel offer free cancellation for a full refund?
    Yes, Serene Premier Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Serene Premier Hotel?
    Sorry, there's no parking at Serene Premier Hotel.
  • Are pets allowed at Serene Premier Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Serene Premier Hotel?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Serene Premier Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Serene Premier Hotel?
    Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one way.

Recent reviews

Exceptional 9.4 From 201 reviews

Exceptional 10.0
Lovely Place to Stay
Fantastic service - helpful, friendly, professional. Comfy rooms. Great price. Easy location to tour around Old Quarter. Quieter street due to no cars allowed through. Breakfast was made to order; therefore, always hot on arrival.
Haylie, caTrip with friends
Exceptional 10.0
Good quality hotel
Short stay, but everything was pleasant and met our expectations. Staff very friendly and helpful, beds very comfortable. Par for the course for good quality Hanoi hotels.
Christopher, us1 night trip with friends
Very Good 8.0
Breakfast was included in the price when we booked it, and it starts at 6.30am. On the first occasion when we stayed, we had to be ready at the hotel lobby by 6.30am for our day tour so we are unable to enjoy their hotel breakfast. The hotel staff was kind enough to purchase a lunchbox with sandwich and banana inside for us to take along the tour for our breakfast. On the second occasion, we went down to their restaurant at the Basement Level to enjoy our hotel breakfast. The options are rather plentiful, ranging from sandwiches, pho, crepe, pancake and egg omelette etc. They do taste rather good as well. You’ll also be served with a serving of fruits. The staff are also very friendly. Overall, the experience at Serene Premier Hotel is good and will definitely stay here again.
Vicky, sg1 night trip with friends
Very Good 8.0
The hotel staff are very friendly and can speak relatively good English. The lobby bell-boy is very kind to help you carry your luggage up the stairs and even bring all the way out to a main road for you to hail a private car / taxi. Room is relatively spacious for 2 persons, toilet is rather clean as well.
Vicky, sg1 night trip with friends
Exceptional 10.0
Probably the best boutique hotel in Old Quarter
I stayed her for 3 weeks and in the Old Quarter area for 6 weeks. I love Serene Premier, it's a grat boutique hotel. Best bed I've ever slept in, great air con, great breakfast and too Western standared. Whilst some of the boutique hotels in the Old Quarter, and I've stayed in a few, put out a smorgasbord, it means processed meats get hot, butter melts etc (potential upset stomachs for expats) but at Serene Premier it is all made to order. Also the air con in the breakfast room is great and that's important when you have 38 degree days. I loved that the reception staff would come out into the lane to buy the best mangoes and papaya with me and because my old iphone wouldn't download the Grab taxi app, they would order this for me. A Grab taxi (Uber equivalent) is about half the price of a meter taxi. If you are elderly, request a room with just a shower as some rooms have the shower over a big bath and stepping up over the bath if any health issues could be a problem. Bit nice if you love a big bath. Also the rooms are a very good size. Many in this price bracket and area are tiny but Serene Premier is spacious by comparison. Overall it is a fantastic hotel and a very comfortable stay.
cherrell, vn5 night trip
Exceptional 10.0
Great Staff, convenient location
Good location, maybe 8 minutes to the lake. Lots of places to shop and eat around. Great variety of breakfast! Staff was very friendly and helpful! They arranged my transportation from the airport and excursion to Halong Bay
Patricia, kr2 night trip
Exceptional 10.0
Great area
Extremely kind and helpful staff. Hotel is basic but clean and in a great area. Great value!
Fredrik, us2 night romance trip
Exceptional 10.0
Staff is Wonderful!
We loved our stay! The location is right in the center of everything. The best part is the hotel is located in an alley way, away from all the street noise (honking). We were on the 8th floor and rarely heard anything. The staff is wonderful! They are all very welcoming and eager to make your stay memorable. The breakfast is delicious! It's made to order with several different choices. They even made our to go on our last day. We would definitely stay here again!
Laura, us3 night romance trip
Exceptional 10.0
The people were so helpful and always so kind. They set up a car service to pick me up at the airport and drop me off. The complimentary breakfast was delicious. The area was very walkable. My only note is the hot water in the shower did not last as long as I wanted on days when I washed my hait but I've heard that is common in the area. I would go back and recommend to others.
Megan, us5 night trip
Exceptional 10.0
Staffs are amazing
YICHUN, us2 night trip with friends

Serene Premier Hotel, Hanoi

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