Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
Ottawa Fallowfield Station - 16 min drive
Carling Station - 28 min walk
Tunney's Pasture Station - 30 min walk
Restaurants
Run2Patty - 14 min walk
Bowman's Bar & Grill - 5 min walk
Juice Dudez - 20 min walk
Second Cup - 16 min walk
Domino's Pizza - 8 min walk
About this property
Best Western Plus Ottawa City Centre
Best Western Plus Ottawa City Centre puts you within a 10-minute drive of Rideau Canal and Carleton University. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a garden are offered, and in-room conveniences at this eco-certified hotel include dryers and refrigerators. Fellow travelers like the helpful staff and overall property condition.
Languages
Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese
At a glance
Hotel size
121 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 19
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Pool table
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (1195 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fireplace in lobby
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
48-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board
Dryer
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 5 to 15 for adults, and CAD 5 to 15 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
Swimming pool
Pool, spa, & gym (if applicable)
The seasonal pool is open from July 01 to September 05
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa
Frequently asked questions
Is there a pool at Best Western Plus Ottawa City Centre?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Plus Ottawa City Centre?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Ottawa City Centre?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western Plus Ottawa City Centre?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Best Western Plus Ottawa City Centre?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (12-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Best Western Plus Ottawa City Centre and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.
Are there restaurants at or near Best Western Plus Ottawa City Centre?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Ottawa City Centre like?
Best Western Plus Ottawa City Centre is in Civic Hospital - Experimental Farm - Central Park, a short 14-minute walk from Ottawa Hospital Civic Campus. Travelers say this hotel is in a good location.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Feb 2025
All was good
Rick
Rick, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Feb 2025
Evan
Evan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jan 2025
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jan 2025
Charles
Charles, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2025
Scott
Scott, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jan 2025
Tyler
Tyler, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
4 Jan 2025
Convenient to be near hospital - sucks otherwise
Christmas Eve and Christmas day was quiet and I was beside an elevator. By Dec 26 the place got busier and the elevator was so loud and I couldn't sleep, thankfully my earplugs worked to help me sleep. The next morning I asked to move to a new room which was fine and they allowed. Moved three doors down on the second floor and it was even more loud! People were talking and it sounded like it was in my room. People knocking on other doors and slamming their doors all night, if they just closed their door it would sound like a slam and it would make my door rattle. The heating system was good and it didn't make the air dry. The place looks old and run down. Staff are nice but the condition is very poor. It's a good place to stay if you are visiting someone in the hospital as it's just a 15 minute walk to the Civic. Rockin Johnnys across the road and a 24-hr shoppers that was open everyday during the holidays was super helpful. If you have a good set of ear plugs and just need a place close to the Civic that is affordable this is an acceptable hotel, otherwise don't stay here, you could get a more modern and quiet hotel for the same place somewhere else.
Sharon
Sharon, 5-night trip
Verified Hotels.com guest review
8/10 Very good
3 Jan 2025
Bilal
Bilal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Kathleen F
Kathleen F, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Tomas
Tomas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
bianka
bianka, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Erica
Erica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Pat
Pat, 4-night trip
Verified Hotels.com guest review
8/10 Very good
21 Dec 2024
Average
Sheila
Sheila, 1-night family trip
Verified Hotels.com guest review
6/10 Good
20 Dec 2024
Martin
Martin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Was very nice . The food at the restaurant was excellent.
Pillows to soft, will buy new ones
Sonia
Sonia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Edwin
Edwin, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Nov 2024
Staff were very friendly.
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Fortunata
Fortunata, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Easy check in, internet and free parking. Also nice to have a restaurant
Katherine
Katherine, 1-night romance trip
Verified Expedia guest review
2/10 Poor
7 Nov 2024
Very noisy. After asking the people to be quiet at 1am, called to the front desk. Loud for the next 40 minutes and then again at 4am. Although the staff were polite, there was no compensation offer for such an awful experience
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
6/10 Good
5 Nov 2024
Robert
Robert, 1-night trip
Verified Expedia guest review
6/10 Good
5 Nov 2024
The centipede that crawled across the wall by the bed has me terrified to sleep worrying there were more ..
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Nov 2024
All good..
Alan
Alan, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Just off the highway, easy to find, walking distance to Wellington Village in warm weather