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The Promenade

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Property entrance
Deluxe Room, 1 Queen Bed (Shower/Bath Combination) | Premium bedding, free WiFi, bed sheets
Deluxe Room, 1 Queen Bed (Shower/Bath Combination) | Premium bedding, free WiFi, bed sheets
Signature Room, 1 Queen Bed (Shower) | Premium bedding, free WiFi, bed sheets
Deluxe Room, 1 Queen Bed (Shower/Bath Combination) | Premium bedding, free WiFi, bed sheets

Overview of The Promenade

The Promenade

3.0 star property
3-star guesthouse in Niagara-on-the-Lake

9.8/10 Exceptional

53 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
24 The Promenade, Niagara-on-the-Lake, ON, L0S1J0

Room options

About this area

What's nearby

  • In Old Town Historic District
  • Clifton Hill - 23 min drive
  • Fallsview Indoor Waterpark - 24 min drive
  • Casino Niagara - 25 min drive
  • Fallsview Casino - 24 min drive
  • Rainbow Bridge - 26 min drive
  • Seneca Niagara Resort & Casino - 27 min drive
  • Horseshoe Falls - 27 min drive
  • Niagara Falls State Park - 30 min drive
  • American Falls - 32 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 31 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 57 min drive
  • Niagara Falls Station - 23 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 23 min drive
  • Niagara Falls Station - 27 min drive

Restaurants

  • Cannery Restaurant - 14 min walk
  • The Irish Harp - 20 min walk
  • Olde Angel Inn - 3 min drive
  • Sandtrap Pub & Grill - 3 min drive
  • Bistro Six-One - 3 min drive
Map

About this property

The Promenade

When visiting Niagara-on-the-Lake, The Promenade is a great choice to consider. Guests will have free perks like WiFi and self parking. Fellow travelers like the location and local sightseeing.

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 2 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 5:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in after 8 PM cannot be accommodated at this property.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Facilities

  • Terrace

Languages

  • Afrikaans
  • English

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Housekeeping (once per stay)

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms. </p> <p>Onsite parties or group events are strictly prohibited. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>
Guests should be aware that 1 small dog resides at this property.
Property Registration Number 020-2019

Also known as

Promenade B&B Niagara-on-the-Lake
Promenade B&B
Promenade Niagara-on-the-Lake
The Promenade B B
The Promenade Guesthouse
The Promenade Niagara-on-the-Lake
The Promenade Guesthouse Niagara-on-the-Lake

Frequently asked questions

Does The Promenade offer free cancellation for a full refund?
Yes, The Promenade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Promenade?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Promenade?
Sorry, pets aren't allowed.
Is parking offered on site at The Promenade?
Yes, there's free self parking.
What are the check-in and check-out times at The Promenade?
You can check in from 4:00 PM - 5:00 PM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Promenade?
No, this guesthouse doesn't have a casino, but Fallsview Casino (24-min drive) and Casino Niagara (25-min drive) are both nearby.
Are there restaurants at or near The Promenade?
Yes. Nearby restaurants include Cannery Restaurant (14-min walk) and The Pie Plate (3.2 mi).

Reviews

9.8

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

9.7/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very quiet location. Comfortable bed, nice room with ensuite bathroom, mini fridge with bottled water and cans of iced tea & pop provided, coffee/tea maker. The muffins provided in the morning were delicious. We were too busy to make use of the guest lounge, but it looked nice. Friendly host. I would definitely stay here again.
Janice, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely NOTL visit
The host was most gracious and accommodating and provided delicious breakfast muffins and treats in the room. The accommodation was impeccable, quiet, spacious, tastefully decorated and close to the downtown area.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ekaterina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The Promenade House is beautifully appointed, clean and quiet. I enjoyed my stay, very restful nights on a comfortable bed! Highly recommended - I will definitely stay at The Promenade on my next trip to Niagara on the Lake!
Sandy, 2-night trip
Verified Expedia guest review

8/10 Very good

Host was wonderful. Room was beautiful, clean & comfortable. Our only con was that althought it was a B&B it really felt like we were staying in a guest room in someones house. The weekend was beautiful but there was no backyard to hang out and relax in and there was no breakfast. Only a muffin delivered to yours room door the night before.
Matthew, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Geraldine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and quiet, good location
Tsveta, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Zoe, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The Promenade was a great place to stay, we really enjoyed our time there. Really great host, and walking distance to everything we wanted to see!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our stay was wonderful! Trevor was welcoming and ready to help with directions and other inquiries. The room was clean and comfortable, all Covid precautions were followed. We hope to visit again in the future.
2-night romance trip
Verified Expedia guest review