The staff were superb, friendly, helpful, welcoming, and they went out of their way to ensure that I had a pleasurable experience.
I stayed in the Penthouse which didn't have a charging point for my toothbrush or shaver in the bathroom, and the coffee served at breakfast was terrible!
Besides these two minor setbacks, the hotel is in a great location in the city centre opposite the train station, albeit the decor of the hotel is rather old but it does have a certain charm about it.