The Victoria

4.0 star property
A cozy inn where British cuisine meets garden tranquility, and attentive staff create an atmosphere that keeps guests coming back for more

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Photo gallery for The Victoria

Double Room
Food court
Lounge
Breakfast, lunch, dinner served; British cuisine
Front of property
The Victoria in Mortlake offers a slice of calm in the city. Guests can savor local flavors at the Conservatory restaurant, unwind in the garden, or grab a drink at the bar. With in-room WiFi and impressive staff, it's easy to see why this place has a loyal following.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Non-smoking
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Garden
  • Snack bar/deli
  • Wedding services
  • Luggage storage
  • Newspapers in lobby (surcharge)

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 1 of 1 room

Double Room

8.8 out of 10
Excellent
(24 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
10 West Temple Sheen, Richmond, London, England, SW14 7RT

What's nearby

  • Richmond Park - 6 min walk - 0.5 km
  • Royal Botanic Gardens, Kew - 3 min drive - 1.8 km
  • Twickenham Stadium - 8 min drive - 5.6 km
  • Syon Park - 9 min drive - 4.7 km
  • Westfield London Shopping Centre - 12 min drive - 7.8 km

Getting around

  • Heathrow Airport (LHR) - 32 min drive
  • Farnborough (FAB) - 39 min drive
  • Luton Airport (LTN) - 46 min drive
  • Gatwick Airport (LGW) - 73 min drive
  • London City Airport (LCY) - 94 min drive
  • Mortlake Station - 16 min walk
  • Richmond North Sheen Station - 21 min walk
  • Kew Gardens Station - 28 min walk
  • Kew Gardens Station - 28 min walk
  • Kew Gardens Underground Station - 28 min walk

Restaurants

  • ‪The Robin - ‬14 min walk
  • ‪The Victoria - ‬1 min walk
  • ‪Artisan Coffee East Sheen - ‬12 min walk
  • ‪Pig & Whistle - ‬12 min walk
  • ‪The Plough, East Sheen - ‬6 min walk

About this property

The Victoria

At The Victoria, you'll be just a 5-minute drive from Thames River and Royal Botanic Gardens, Kew. For a bite to eat, guests can check out Conservatory, which serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a garden. The helpful staff and location get good marks from fellow travelers.

Languages

Czech, English, French, Polish, Romanian

More about this property

VISIBILITY

At a glance

Hotel size

    • 7 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking limited
    • Free offsite parking within 66 ft
    • Street parking available

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Services

  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1888
  • Garden

ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Egyptian cotton sheets
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

STAR_OUTLINE

Special features

Dining

Conservatory - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

MONETIZATION_ON

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for GBP 10.0 per night
  • Rollaway beds are available for GBP 15.0 per night

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London

HELP_OUTLINE

Frequently asked questions

Does The Victoria offer free cancellation for a full refund?

Yes, The Victoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Victoria?

Sorry, pets aren't allowed.

Is parking offered on site at The Victoria?

Yes. Parking spots may be limited.

What are the check-in and check-out times at The Victoria?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM.

What is there to do at The Victoria and nearby?

The Victoria has a garden.

Are there restaurants at or near The Victoria?

Yes, Conservatory offers British cuisine.

What's the area around The Victoria like?

The Victoria is a short 20-minute walk from Thames River and 5 minutes' walk from Richmond Park. Travelers recommend the inn for its walkable location.

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The Victoria Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Pub
Restaurant
Food
Bed
Parking
Bar
Ambience

What guests liked

  • Breakfast was a highlight with many guests praising its quality, quantity, and deliciousness. (30 reviews)
  • The restaurant served excellent food with a good choice of dishes and the breakfast was outstanding. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Lovely accommodation in a great location and very friendly and helpful staff. I would recommend this hotel.
1-night trip

10/10

Over night stay. Met owner Steve and his daughter and both very friendly and helpful. Great hotel.
1-night trip

10/10

Great place, nice people, nice bed. No aircon.
2-night trip

10/10

Great location, food likewise.
1-night trip

10/10

Stayed as a 'last minute' decision..and pleased we did. Good location.. quiet and peaceful setting but easy to get to Kew, Richmond and Richmond Park . Great atmosphere in the pub..given the location, it's mainly locals not tourists..very welcoming and friendly pub team. Continental breakfast included which was very good - quality and quantity. Rooms furnished and equipped to a high standard (only one minor thing to note..and it really is minor given all of the positives...room was really warm, even with the fan running ). All good - would definitely stay again .
1-night trip

8/10

This was my third stay at the Victoria and I find it a very convenient place to stay for my visits to Richmond and Chiswick. The staff are helpful and check in went smoothly. I had the same room as on my last stay which was good and comfortable with a small but adequate bathroom with a good shower. Good tea, coffee and bottled water in the room which was appreciated. Thank you and I hope to stay at the Victoria again on my next visit to the area.
2-night trip

10/10

Perfect stay at very reasonable price! We also ate at the pub and the food was very good too!
2-night trip

10/10

We had a lovely stay here... excellent location ...the room was great... lovely comfy bed ...staff were very friendly helpful. The continental breakfast was really good too
4-night trip

10/10

Great staff and delicious food. Very nicely decorated and we could park outside on the road.
1-night trip

10/10

Very friendly staff. Lovely room & clean. Only ate breakfast here but it was really good. Pub is in a quiet residential area.
2-night trip

10/10

Great staff. Very friendly.
3-night trip

10/10

The Victoria is a gorgeous place to stay, and to eat. The room was clean and beautifully decorated. We felt very welcome, and the check in was comprehensive so we knew which key was which! The door to the bathroom was difficult to close (room 5), but other than that we loved it! We ate at the Victoria - we were so grateful that they gave us our first drink free because there was no breakfast the next day (we stayed on a Sunday night), and the food we had was so good, and the wine excellent. Our only slight niggle was that a service charge was added to the bill, but this wasn't pointed out so we gave a tip, and only realised about the service charge after we'd paid. Luckily the service was excellent so it didn't matter so much. Thank you for such a wonderful stay, we would definitely come again!
1-night trip

10/10

Great room. Very comfy and clean. Great service and the best Guinnes in the London area. Bar staff desreves a pay rise.
1-night trip

10/10

Another great stay at the Victoria, to go an see England at Twickenham. Staff were friendly, polite and excellent as usual. Breakfast was great, loads of choice and the cook breakfast is enormous. The only fault and I am being picky, was there wasn’t enough coat hangers and the Bin in the bathroom was broken in Room 3.
2-night trip

10/10

Loved it!
1-night trip

8/10

We stayed here 1 night and we had a really lovely time. The room was big and spacious, great bathroom with all the amenities, it was lovely to have 2 big bottles of water in the room(we forgot to buy any and was very handy to have them there). Having continental breakfast included was a great bonus, we really enjoyed that. The staff were really friendly and helpful. The pub downstairs is very handy :) The only thing that ruined a bit our sleep was that we had 2 single beds next to each other and the gap between them didn’t help, was really annoying, a double mattress would have been great.The room needs a bit of updating but overall we were really pleased. Thank you for a lovely stay! 🌺
1-night trip

8/10

Great location
2-night trip

10/10

Friendly staff Great room Good value Enjoyed the breakfast Would definitely stay there again
1-night trip

10/10

Lovely getaway hidden in Sheen, great food, lovely clean room, will definitely be back
3-night trip

8/10

Hotel was very good. Bed comfy and room clean.
1-night trip

8/10

Great property. Just a shame the restaurant was closed and there was very little interaction with people other than calling a number to check in. The room was lovely and comfortable and the location is excellent and feels very safe. A bit of noise from planes going to Heathrow through the night
1-night trip

8/10

Food and staff excellent. Rooms clean and good would definitely stay there again.
2-night trip

10/10

Great location. Friendly staff and really good breakfast. Have stayed here twice now and would highly recommend.
1-night trip

10/10

Fantastic stop - a real gem. Couldn't recommend highly enough to do it justice. Terrific value and a lovely spot to stay.
5-night trip

10/10

Very happy would definitely stay again.
1-night trip