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All properties in London, England, United Kingdom
1 room, 2 adults

New Road Hotel, London

4-star4 stars
103-107 New Road, London, England, E1 1HJ, United Kingdom

4-star hotel with restaurant, near Brick Lane
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The location is a little off what we planned. The hotel is located on the east side of…Jan. 23, 2020
  • The location of New Road Hotel isn't bad. It's within Whitechapel, which isn't the most…Nov. 18, 2019

New Road Hotel, London

from $83 CAD
  • Standard Double Room
  • Economy Room, 1 Double Bed
  • Deluxe Double Room, 1 King Bed
  • Panoramic Loft, 1 Double Bed
  • Family Quadruple Room, Multiple Beds
  • Standard Twin Room
  • Deluxe Double Room (Spa bath)
  • Deluxe Double Room, Terrace (Hot Tub)

What’s around New Road Hotel, London

Landmarks

  • In Whitechapel
  • Tower of London - 26 min walk
  • The Shard - 34 min walk
  • Brick Lane - 6 min walk
  • Old Spitalfields Market - 13 min walk
  • Whitechapel Gallery - 8 min walk
  • London Stadium - 3.4 mi / 5.4 km
  • Big Ben - 3.6 mi / 5.8 km

Getting around

  • London (LHR-Heathrow) - 58 min drive
  • London (LGW-Gatwick) - 73 min drive
  • London (LCY-London City) - 12 min drive
  • London Whitechapel Station - 4 min walk
  • Shadwell Station - 12 min walk
  • London Bethnal Green Station - 13 min walk
  • Whitechapel Underground Station - 4 min walk
  • Aldgate East Station - 10 min walk
  • Shadwell DLR Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • Check-in time 6:00 AM-anytime
  • Check-out time is 11 AM
  • Express check-out
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Use of nearby fitness center (discount)
  • Arcade/game room
Working away
  • Conference space
  • Conference space size (feet) - 431
  • Conference space size (meters) - 40
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Portuguese
  • Romanian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr White's Chophouse - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Cereal Grind Coffee Shop - This cocktail bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

New Road Hotel, London’s small print

Also known as

  • New Road Hotel London
  • New Road London
  • New Road Hotel Hotel
  • New Road Hotel London
  • New Road Hotel Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for GBP 40 per night

Continental breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for New Road Hotel, London

  • Are pets allowed at New Road Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at New Road Hotel?
    Sorry, there's no parking at New Road Hotel.
  • What are the check-in and check-out times at New Road Hotel?
    You can check in from 6:00 AM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • What is there to do near New Road Hotel?
    Recommended spots to visit include Brick Lane (6-min walk) and Whitechapel Gallery (8-min walk), along with Old Spitalfields Market (13-min walk) and Tower of London (1.3 mi).
  • Are there restaurants at or near New Road Hotel?
    Yes, there's an onsite restaurant that serves British cuisine. Nearby restaurants include Needoo Grill (1-min walk), The Crepe Shop (1-min walk), and Dessert Island (1-min walk).

Recent reviews

Fabulous 8.6 From 339 reviews

Exceptional 10.0
Cozy
Modern, cozy, comfortable. It is definitely on the small size for one person but not enough to be uncomfortable. The only thing I would want is a bit more table for eating in and a couple more hooks to hang clothes/towels to dry. Great location for food and very close to the tube.
Leon, ca3 night trip
Exceptional 10.0
Modern Boutique Hotel
Lovely hotel. Spotlessly clean with a quirky design. Location is a little quiet but only 2 min walk to Whitechapel underground station.
Karen, ca2 night romance trip
Exceptional 10.0
Extended stay for business. I stayed over a weekend for a total off 11 nights. Friendly and helpful staff throughout the hotel from front desk, restaurant and cleaning teams. Room is ideal for shorter stays as not a huge amount of storage or hanging space. Bathroom is compact but functional with great shower. I had some road noise on the 3rd floor, but no more than any other city location I have stayed at. Restaurant was great for dinner. Breakfast menu is fine for three or four days, but soon exhaust the choices beyond that. Coffee is good, which make a pleasant change! Location of hotel is great provided you are comfortable with public transport. Easy access to Whitechapel, Aldgate, etc. About a 15 - 20 minute walk into the City. Area surrounding the hotel is eclectic in nature, restaurants close by do not all serve alcohol, but you may BYOB. I felt safe at all times in the area, but some visitors may find it daunting after dark. I would classify this as a good hotel a little off the beaten path, but in an area that will rapidly become very desirable as transportation has improved. I would stay here again for short stays when in London. I enjoyed the walk to work every morning regardless of the weather.
JOhn, ca11 night business trip
Exceptional 10.0
Ideal accommodation
Perfect for our engineers working away from home.
D, gb3 night business trip
Exceptional 10.0
It was good
bianca jade, gb1 night trip
Fair 4.0
I really wanted to like this place
But the boutique vibe I anticipated was more hostel. The staff seems buzzy friendly until there's an issue, such as clogged overflowing sink, then they resort to calling you madam in every sentence. There was no one on site to fix it until the following day and it turned out there was no one on site at all besides a sole front desk clerk who was running the entire hotel. There were so manny similar niggles, such as they can't merge two separate bookings meaning your credit card deposit drops off without warning. Again the "Madam" treatment and the clerk clearly tattling to other staff. Bed is very comfortable but the bathroom is a mess and the open shower soaks the floor and stays soaked until the maid mops it. Add to this that the area around the hotel is less than salubrious - I wouldn't stay here again
tracy, us3 night business trip
Very Good 8.0
Saved the night
Great hotel and service which helped us out in a pinch due to a bad Airbnb room. Room had great decor and shower was lovely. Air con made the room a bit dry but other than that it was great.
James, gb1 night trip
Very Good 8.0
Lovely Boutique Hotel
Lovely boutique hotel, Pierre White restaurant really good too..
Matthew, gb1 night business trip
Fair 4.0
No information when checking in just passed room key and told had to leave credit card deposit l said no won’t be spending on room then he said wand damage I said won’t be damaging anything
David, gb1 night business trip
Very Good 8.0
Nice hotel in excellent location
On arrival my room had clearly not been cleaned, the man on reception showed me another room which also had not been cleaned. After a few mins back down in reception they found another room which was spotless. And a complimentary upgrade. Service was excellent they sorted the issue straight away. Bed was super comfortable and room was quiet. Only gripe was not having a kettle in the room but there was unlimited free tea, coffee and hot chocolate from the common area on the floor. Excellent location, 5 mins walk to tube. Would stay again for sure.
gb3 night business trip

New Road Hotel, London

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