Revolucion #4 Apizaco Texmelucan KM 23.3, La Trinidad Chimalpa, Totolac, Tlaxcala, TLAX, 90166
What's nearby
Xicotencatl National Park - 6 min walk - 0.5 km
Centro de Convenciones de Tlaxcala - 7 min walk - 0.7 km
Xicotencatl Theater - 4 min drive - 2.9 km
Government Palace - 4 min drive - 2.9 km
Basilica of Ocotlan - 5 min drive - 3.5 km
Getting around
Puebla Intl. Airport (PBC) - 32 min drive
Restaurants
Tacos el Lobo - 8 min walk
Los Magueyes - 4 min walk
Hamburguesas pepe fox - 8 min walk
El Checo - 5 min walk
Padre Santo - 7 min walk
About this property
Hotel El Refugio
When visiting Tlaxcala, Hotel El Refugio is a great choice to consider. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace, and a garden.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, up to 22 lbs per pet)*
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:00 AM–12:30 PM
Restaurant
Bar/lounge
Coffee shop
Shared microwave
Shared refrigerator
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Fan
Iron/ironing board (on request)
Window screens
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Local maps
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately MXN 100 for adults and MXN 80 for children
Pets
Pets are allowed for an extra charge of MXN 150 per pet, per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel El Refugio Hotel
Hotel El Refugio Tlaxcala
Hotel El Refugio Hotel Tlaxcala
Frequently asked questions
Does Hotel El Refugio offer free cancellation for a full refund?
Yes, Hotel El Refugio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Refugio?
Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 150 per pet, per night.
Is parking offered on site at Hotel El Refugio?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel El Refugio?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel El Refugio and nearby?
Hotel El Refugio has a garden.
Are there restaurants at or near Hotel El Refugio?
Yes, there's an onsite restaurant.
What's the area around Hotel El Refugio like?
Hotel El Refugio is a short 7-minute walk from Centro de Convenciones de Tlaxcala and 6 minutes' walk from Xicotencatl National Park.
Hotel El Refugio Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
9 Feb 2022
Great view. Safe. Convenient.
Great view. Felt very safe. Very convenient location …. A few minutes walk to amazing bakery, street tacos, groceries, etc. overall excellent value for money.
Kathleen
Kathleen, 1-night trip
Verified Hotels.com guest review
4/10 Fair
8 Feb 2024
cruz jair
cruz jair, 1-night trip
Verified Expedia guest review
2/10 Poor
3 Nov 2023
El peor hotel en el que me he quedado en mucho tiempo. No respwetaron el pago hecho por la plataforma por lo que me lo cobraron doble. La habitación no tiene agua caliente, no dan nisiquiera un jabon para baño en el lavabo, no hay ni una botella de agua, y el estacionamiento solo caben 5 vehoculos, tarde mas de 30 minutos para poder sacar mi camioneta porque no movian los vehiculos que estorbaban.
XAVIER
XAVIER, 1-night romance trip
Verified Expedia guest review
6/10 Good
6 Aug 2023
La limpieza no es muy buena, el desayuno muy limitado, la cabaña muy bonita, pero le faltan algunas cosas al baño.
Aurelio
Aurelio, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jun 2023
Limpia y tiene excelente servicio.
Andrea
Andrea, 1-night trip
Verified Expedia guest review
6/10 Good
2 Jun 2023
Bueno para llegar a dormir.
Fuimos dos parejas, al llegar al hotel, la entrada está saliendo de una curva sobre la autopista, muy peligroso a mi parecer.
La habitación estaba limpia, nos salió agua casi al tiempo y después en recepción nos dijeron que era calentador solar, pero nosotros no avisamos que no teníamos agua caliente en la regadera.
Entra muchísima luz a la habitación, tuvimos que poner una cobija extra en la puerta para que pudiéramos dormir.
En la noche se escucha mucho el ruido de los autos que pasan en la autopista.
La cama se siente un poco viejita, pero limpia.
Hay muchos enchufes en la habitación, yo conté como 12.
David Aarón
David Aarón, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jan 2023
Juan Fernando
Juan Fernando, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2022
La atención es buena, son amables, la habitación muy limpia, por sus precios es accesible, la verdad es un buen hotel.
Annett Michelle
Annett Michelle, 1-night romance trip
Verified Expedia guest review
8/10 Very good
15 Aug 2022
Gabriela
Gabriela, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Aug 2022
Es un buen lugar para pasar la noche, el personal excelente, está limpio
Bastante sencillo pero suficiente para descansar.
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