Barceló Maya Palace - All Inclusive

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Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
3 outdoor pools, sun loungers

Overview of Barceló Maya Palace - All Inclusive

VIP Access

Barceló Maya Palace - All Inclusive

4.5 star property
Beachfront property in Xpu-Ha with water park and spa

8.4/10 Very good

1,137 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Water park
  • Nightclub
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Sauna
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Akumal Beach - 17 min drive
  • Xplor Theme Park - 16 min drive
  • Ferry to Cozumel - 20 min drive
  • Xcaret Eco Theme Park - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive
  • Cozumel Intl. Airport (CZM) - 20.1 miles/32.3 km
  • Airport shuttle (surcharge)

About this property

Barceló Maya Palace - All Inclusive

4.5-star luxury property by the ocean
Consider a stay at Barceló Maya Palace - All Inclusive and take advantage of a free breakfast buffet, water-park access, and a nightclub. With a private beach, beach umbrellas, and beach towels, this property is the perfect place to soak up some sun. Indulge in a massage, a facial, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and more. The health club offers yoga classes and aerobics classes; other things to do include kayaking, snorkeling, and scuba diving. In addition to a roundtrip airport shuttle and 2 poolside bars, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and a swim-up bar
  • Free self parking
  • 3 outdoor tennis courts, express check-in, and express check-out
  • Free newspapers, an elevator, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 756 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Furnished balconies or patios, LED light bulbs, and childcare services

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 756 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Sailing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2350 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • 3 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Guidebooks/recommendations

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Mirador - This buffet restaurant specializes in international cuisine.
La Hacienda - This buffet restaurant specializes in Mexican cuisine.
Rodizio - This restaurant specializes in Brazilian cuisine.
Brasserie - This restaurant specializes in French cuisine.
Caribe - This restaurant specializes in Caribbean cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 1.5 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive offer free cancellation for a full refund?
Yes, Barceló Maya Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Barceló Maya Palace - All Inclusive?
As of 27 Sept 2022, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on 28 Sept 2022 start from CA $310, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Barceló Maya Palace - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Barceló Maya Palace - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Barceló Maya Palace - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Barceló Maya Palace - All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Barceló Maya Palace - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.
What are the check-in and check-out times at Barceló Maya Palace - All Inclusive?
You can check in from 3 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Barceló Maya Palace - All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Barceló Maya Palace - All Inclusive also has 2 poolside bars, 4 bars, and a nightclub, as well as a private beach, a sauna, and a steam room.
Are there restaurants at or near Barceló Maya Palace - All Inclusive?
Yes, there are 6 onsite restaurants, featuring international cuisine. Nearby restaurants include La Caleta (2.1 mi), Restaurant Latitude 20 (2.2 mi), and Bamboo Cafe & Smoothies (2.5 mi).
Does Barceló Maya Palace - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Barceló Maya Palace - All Inclusive like?
Barceló Maya Palace - All Inclusive is a short 1-minute walk from Cenote Cristalino and 7 minutes' walk from Cenote Azul. Travelers say this property is in a good location.

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Great property!
Great stay! Rooms were very clean! Resort is immaculate! Beaches were clean with no seaweed! Restaurants were all top notch! Would totally stay here again!
Summer, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall Very good!
The resort was amazing and well kept. We loved the food, the options for food, the options for activities for children and adults, and the level of comfort. We were not impressed with the service overall, except for a very few shining stars, and you have to very specifically ask for top shelf alcohol if all inclusive as otherwise it is literally horrible alcohol. Overall it was an amazing place!
Korey, 10-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Pros: The hotel is in a great location with a Beautiful beach which they keep clean. The hotel is clean and the Rooms are comfortable and have good AC. The food is good for buffet food. Cons: My room had bad WiFi coverage. The non buffet restaurants were hard to get into. the ones we wanted had reservations out one week. So call ahead to make reservations if you want to get in. The listing indicates airport shuttle but it is not included, it’s extra 1-4 people $80 5-8 people $150.
3-night family trip
Verified Hotels.com guest review

6/10 Good

A lot of nice pools and restaurants. But pretty old rooms.
Svetlana, 7-night family trip
Verified Expedia guest review

8/10 Very good

Everything was amazing at the property specially the VIP Access by Expedia. Bartender overall needs more training In preparing international drinks like mojitos, cosmopolitan etc. Margaritas was the only thing good to drink. Overall the resort has a lot of amenities.
Jesus, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

N/A
Roberto, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

I loved everything except that it didn’t have coffee shops and ice cream shops. Also, other resorts we’ve stayed at have grilled food, ceviches and other finger foods by the pool areas. Which was lovely.
Erika, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

My family had a great and amazing time at the Barcelo Maya Palace !!!! Hands down a great place to go on vacation and I will be back next June I’m already trying to book it …
Jorge Luis Flores, 7-night family trip
Verified Travelocity guest review

10/10 Exceptional

The property is beautiful and the staff works really hard to keep it that way. We loved our trip and would go back in a heartbeat.
Tahnee, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort in a beautiful location. Helpful and friendly staff. I hope to return some day!
Robin, 5-night family trip
Verified Expedia guest review