Unwind in style with sun loungers by the pool or explore nearby attractions like Centro Maya Shopping Center. Then return to your haven where a free grocery shopping service awaits.
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Photo gallery for Residence Inn by Marriott Playa del Carmen
Close to Playa del Carmen Maritime Terminal, Residence Inn by Marriott Playa del Carmen welcomes you with a warm atmosphere. Savor full breakfast and unwind at the rooftop terrace or poolside bar, while taking advantage of laundry facilities and high-speed WiFi. With an outdoor pool and helpful staff, this hotel near Centro Maya Shopping Center is perfect for those seeking relaxation.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
24/7 front desk
Connecting rooms available
Bar
Main amenities (12)
Housekeeping (on request)
Outdoor pool
Rooftop terrace
24-hour fitness center
Pool bar
24-hour business center
Conference center
Meeting rooms
24-hour front desk
Air conditioning
Free grocery shopping service
Computer station
For families (6)
Children stay free
Free cribs/infant beds
Kitchen
Connecting/adjoining rooms available
Private bathroom
Separate dining area
The current price is CA $129
CA $129
CA $169 total
includes taxes & fees
Mar 16 - Mar 17
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Studio, 1 King Bed, Non Smoking
Studio, 1 King Bed, Non Smoking
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
41.06 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)
Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
66.15 sq m
Golf view
Sleeps 6
2 Double Beds
View all photos for Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)
Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
50.67 sq m
Golf view
Sleeps 4
2 Queen Beds
View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
41.37 sq m
Golf view
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Studio, 2 Queen Beds, Non Smoking
Residence Inn by Marriott Playa del Carmen features a rooftop terrace and puts you just a 5-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Xplor Theme Park and Playa del Carmen Main Beach are within a short drive. The helpful staff and overall value get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
149 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
Poolside bar
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
24-hour business center
Meeting room
Computer station
Conference center
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free grocery shopping service
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2021
ATM/banking
Rooftop terrace
Rooftop garden
Television in common areas
Communal living room
24-hour fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Reception hall
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 49
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Stairway handrail height (inches): 24
Front entrance ramp
Wheelchairs available on site
Closed captioned TV
Height-adjustable showerhead
Grab bar near toilet
Toilet grab bar height (inches): 24
Grab bar in shower
Shower grab bar height (inches): 24
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site
Area rugs in public areas
Area rugs in room
Smooth flooring in room
Tile flooring in public areas
Room amenities
Be entertained
55-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Wet bar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Griddle
Toaster
Cookware, dishes, and utensils
Dishwasher
Dining table
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Cleaning supplies
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 3 per accommodation, per night
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen
Frequently asked questions
Does Residence Inn by Marriott Playa del Carmen offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn by Marriott Playa del Carmen?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Residence Inn by Marriott Playa del Carmen?
Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Residence Inn by Marriott Playa del Carmen?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Residence Inn by Marriott Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.
What is there to do at Residence Inn by Marriott Playa del Carmen and nearby?
Residence Inn by Marriott Playa del Carmen has an outdoor pool and a 24-hour fitness center.
Does Residence Inn by Marriott Playa del Carmen have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a griddle.
What's the area around Residence Inn by Marriott Playa del Carmen like?
Residence Inn by Marriott Playa del Carmen is located on the Strip in Playacar, a short 19-minute walk from Playacar Golf Club and 10 minutes' walk from Centro Maya Shopping Center. Travelers love the hotel's prime location.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Feb 2025
Francisco
Francisco, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Feb 2025
Mariève
Mariève, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jan 2025
Breakfast was amazing! Staff are super helpful.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
23 Jan 2025
Great hotel, with great staff.
We would give the hotel a 5/5 if the location was close for walking. We did walk to the closest mall, but found it tough carrying groceries etc. that far.
Peter John
Peter John, 28-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jan 2025
Melih
Melih, 12-night trip
Verified Hotels.com guest review
4/10 Fair
12 Jan 2025
No shampoo in the shower
Jesus m
Jesus m, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jan 2025
Everything was perfect 👌
Good breakfast, room are very clean and perfect for family, with kitchen ☺️
Pool is on rooftop 😍
Thanks for this amazing time 🙏
Maxime
Maxime, 14-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Jan 2025
Bruno
Bruno, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 Jan 2025
Letícia
Letícia, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Francisco
Francisco, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Dec 2024
Marco aurelio marchiori
Marco aurelio marchiori, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Awesome
Amazing staff
Wonderful service and amenities
Omar
Omar, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
BHAVESHKUMAR
BHAVESHKUMAR, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
It was great loved two two bedrooms that was amazing for the family thank you
Margie
Margie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
All thing were good! Except last day, a drunk man took the elevator and started to be close to me, with rude word, and not matter what, my husband was with me.
We reported this incident at the front desk,
Ligia
Ligia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2024
Alex
Alex, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Rosa
Rosa, 2-night family trip
Verified Expedia guest review
2/10 Poor
4 Nov 2024
ekaterina
ekaterina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Nov 2024
me encanta este hotel, muy limpio, cama confortable, cuarto bien equipado con su pequeña cocina, el desayuno excelente servicio, la mesera muy amable y atenta, el personal de recepcion muy amables y muy atentos a nuestras necesidades. Me encanta este hiotel volveria siempre aqui. Gracias por sus atenciones
Estella
Estella, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Nov 2024
Adriana
Adriana, 2-night trip
Verified Hotels.com guest review
6/10 Good
21 Oct 2024
Room had a leak in it and carpet was soggy wet. When asked to switch rooms they took us to a room that had more water on the floor and smelled like mildew. Stayed in original room and said something more to staff in morning and they blew us off again.
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2024
Stacey
Stacey, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Christopher
Christopher, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Sep 2024
Nice.
Good inhouse facility for long stay client. Well equiped