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Grand Hotel Plaza Veracruz

3.0 star property
Hotel with outdoor pool, near Veracruz Harbour

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Plaza Veracruz

Outdoor pool
Reception
Lobby sitting area
Bathroom sink
Superior Room

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Fitness center
  • Spa tub
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Conference space
  • Multilingual staff
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Free self parking
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 7 of 7 rooms

Master Cuadruple Suite with Jacuzzi

Highlights

Air conditioning
LED TV
Sofa bed
Private bathroom
Hair dryer
Free bottled water
Cable channels
In-room safe
  • Sleeps 5
  • 2 Double Beds

Executive Double Suite

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Master King Suite with Jacuzzi

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Executive King Suite

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Executive Cuadruple Suite

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Master Cuadruple Suite

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Master Cuadruple Suite with Sofa Bed

Highlights

Air conditioning
LED TV
Sofa bed
Private bathroom
Hair dryer
Free bottled water
Cable channels
In-room safe
  • Sleeps 5
  • 2 Double Beds

Similar properties

Front of property - evening/night

Emporio Veracruz Hotel

Pool
Spa
Parking available
Internet access
8.8 out of 10, Excellent, (1239)
The price is CA $95
CA $112 total
includes taxes & fees
Dec 10 - Dec 11
Emporio Veracruz Hotel
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About the area

Map
Av. Salvador Diaz Miron #776, Col. Centro CP, Veracruz, VER, 91700

What's nearby

  • Benito Juarez Auditorium - 14 min walk - 1.2 km
  • Zócalo - 19 min walk - 1.7 km
  • Veracruz Aquarium - 20 min walk - 1.7 km
  • Veracruz Harbour - 3 min drive - 1.9 km
  • Malecón de Veracruz - 3 min drive - 2.3 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 23 min drive
  • Veracruz Central Station - 29 min walk

Restaurants

  • ‪Tacos el Deportivo - ‬4 min walk
  • ‪Tacolandia - ‬2 min walk
  • ‪Adán & Charito - ‬4 min walk
  • ‪Hojaldras Denegri 20 de Noviembre - ‬5 min walk
  • ‪Pizza Hut - ‬2 min walk

About this property

Grand Hotel Plaza Veracruz

Grand Hotel Plaza Veracruz puts you just a 5-minute drive from Veracruz Harbour and Veracruz Aquarium. Guests can relax at the spa tub, work out at the fitness center, or grab a bite to eat at the restaurant. Also, Plaza Las Americas Shopping Mall and World Trade Center Veracruz are within a short drive.

Languages

Spanish

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Elevator

Room amenities

Be entertained

  • 27-cm LED TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Veracruz Plaza
Veracruz Plaza Hotel
Grand Plaza Veracruz
Veracruz Plaza
Grand Plaza Veracruz Veracruz
Grand Hotel Plaza Veracruz Hotel
Grand Hotel Plaza Veracruz Veracruz
Grand Hotel Plaza Veracruz Hotel Veracruz

Frequently asked questions

Does Grand Hotel Plaza Veracruz offer free cancellation for a full refund?
Yes, Grand Hotel Plaza Veracruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Plaza Veracruz?
Yes, there's an outdoor pool.
Are pets allowed at Grand Hotel Plaza Veracruz?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Plaza Veracruz?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Grand Hotel Plaza Veracruz?
You can check in starting at 3 PM. Check-out time is 1 PM.
Is there an onsite casino at Grand Hotel Plaza Veracruz?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (8-min drive) and Big Bola Casino (9-min drive) are both nearby.
What is there to do at Grand Hotel Plaza Veracruz and nearby?
Grand Hotel Plaza Veracruz has an outdoor pool and a spa tub, as well as a fitness center.
Are there restaurants at or near Grand Hotel Plaza Veracruz?
Yes, there's an onsite restaurant.
What's the area around Grand Hotel Plaza Veracruz like?
Grand Hotel Plaza Veracruz is in the heart of Veracruz, a short 20-minute walk from Veracruz Aquarium and 14 minutes' walk from Benito Juarez Auditorium.

Grand Hotel Plaza Veracruz Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Everything was perfect very clean and beautiful excellent service excellent food
2-night family trip
Verified Expedia guest review

8/10 Very good

The place was not bad for the price. The property was in good condition.
13-night family trip
Verified Expedia guest review

4/10 Fair

Better service Tv did not work in my room,, They tald me that they will change my room But, they never change it or fix tv
Raymundo, 7-night trip
Verified Expedia guest review

2/10 Poor

they didn't respect my reservations when I get there I asked for my reservation and they say they don't have anything in the computer so I have to look for another hotel in have to do it on my own
2-night trip
Verified Expedia guest review

2/10 Poor

This hotel is disgusting! Upon arrival it took us almost an hour to check in! The pictures depict nothing what online shows! We paid to stay in a room with a jacuzzi and were given a double bed with a bath tub! We didn’t even stay 5 minutes! The bed had a burn hole in it and the staff were very rude and not able to accommodate at all! We took a loss here because of the no refund. Save your money their is a lot of great places to stay while in mexico, this is absolutely not one of them!
Kayla, 1-night trip
Verified Expedia guest review

6/10 Good

The ladies at the front desk were fantastic. The parking & luggage attendants were great as well. Breakfast staff need to pay more attention to refilling utensils, bowls & cleaning where the food is. Pool is small but great after a day of exploring. They need to put up spikes for the pigeons as they are making the pool dirty. Shower water was lukewarm but it is hot in Veracruz so it's tolerable. It also did not drain well. Mild sewage smell. Keep the bin over the floor drain. O had to get the room card reactivated everyday. That was an unnecessary annoyance. The lobby is the only updated area. Rooms are dated. Location is close to the bus station & less than 20 to Centro. Still ok place for the price. If you want the Ritz go ahead and pay a lot more.
2-night trip
Verified Expedia guest review

8/10 Very good

Staff are super nice and patient as I do not speak Spanish. Nice place when the room is discounted. Only 15 minute walk to Centro. Close to bus station. Double bed room is small and dated and hard. Cold AC, shower water is lukewarm at best but weather is hot so not a huge deal. Pool is small and needs tiles repaired but was clean. Jacuzzi is not hot. Hotel needs to be renovated. Lobby and restaurant area is the nicest looking area. Continental breakfast was enough food. I decided to stay 2 more nights as it is convenient.
1-night trip
Verified Expedia guest review

8/10 Very good

Excellent one week stay in this hotel. Good location near historical center.
Verified Expedia guest review

4/10 Fair

Bare-basics option when nothing else is available
We chose this hotel because every other option was booked over a holiday weekend. It really should be rated as a two-star hotel. It might have been three-star at one time, but it's not kept up and the service is bare-minimum. Could not provide a second key-card for the room. Housekeeping knocks on door even though "do not disturb" sign was on. First day there was no hand towel, second day no bath mat was left. Towels that were left were worn and with holes in them. Shower door had no handle so difficult to open from inside. At least the WiFi worked.
Verified Expedia guest review

4/10 Fair

Hard Beds
So to begin, the staff kept talking about my Girlfriend in Spanish, they all thought she was a prostitute. For the record she is not, she is just much younger than me. The beds were rock hard, but clean. The restaurant had a nice selection and everything tasted good. The breakfast buffet was very good and gave me a good idea of the local food. Overall I would not stay in this hotel again.
Verified Expedia guest review

6/10 Good

Not beach front but clean and safe
This hotel is a little tricky to get to because of the one ways streets, probably about 6-8 blocks to the beach. It is on a decent boulevard close to local shopping areas. It may not be beach front but it was a clean hotel with nice people at the front desk. The free continental breakfast is bare bones but there is a buffet offered.
Verified Hotels.com guest review

4/10 Fair

If you MUST stay here, Order the hamburgers
It looked nice on the internet and at first, but when I checked in and went to the room, there wasnt even a window. When I asked to be moved to another room with a window, they told me that they were none available, even though there was hardly anyone staying there. The pool and jacuzzi was disgusting, The beds were hard as rocks, I had terrible back pains for a week after staying there. The best thing they had was hamburgers, which made all of the horrible things about the hotel melt away as I savored the delicious flavors.
Verified Expedia guest review

10/10 Exceptional

Beautiful and less expensive
This hotel is not right in the center but was walking distance to a nice park and to the beach. The only thing I'd like improved would be the little "fitness center" they have upstairs. I really enjoyed staying there though and it was a great deal for the cost
Verified Expedia guest review

8/10 Very good

Hotel cómodo, desayuno insuficiente Habitaciones amplias
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

En general todo es bueno a excepción de que no hay un area donde puedas tender tu ropa mojada
2-night romance trip
Verified Expedia guest review

6/10 Good

Le hace falta mantenimiento a las instalaciones, huele a humedad las habitaciones
1-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrés, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Muy bueno, exelente limpieza, y buena comida, buen trato.
Mirna, 1-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Liliana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Cafetería cerraba muy temprano, desayuno de cortesía, sencillisimo, las toallas nunca fueron completas y al segundo se llevaron 2, nos dejaron 2
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excelente hotel muy buena ubicación,nada mas le hace falta un poco mas de mantenimiento a la alberca pero esta muy bien
gabriel yovanni, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

La publicidad totalmente engañosa las habitaciones no son para nada como se ven en las fotos, la alberca sucia y el cuarto tenia un olor a humedad terrible, pedimos cambio de habitacion por que aparte no servia el clima y el personal no fue nada amable, la jabitacion en la que nos colocaron después tambien olia mal pero estabamos tan cansados que tuvimos que aceptarla, jamas volveria a hospedarme en ese hotel
1-night family trip
Verified Expedia guest review

6/10 Good

Esta bien, el servicio corresponde al precio pagado por habitación. Tiene lo necesario.
1-night family trip
Verified Expedia guest review