General Heriberto Jara Intl. Airport (VER) - 103 min drive
Xalapa Station - 14 min drive
Free area shuttle
Restaurants
La Parroquia de Veracruz - 3 min walk
Tacos la Vecindad - 2 min walk
La Parroquia - 1 min walk
Butcher's by Tinto - 1 min walk
Bola de Oro - 3 min walk
About this property
Holiday Inn Express Xalapa, an IHG Hotel
Enjoy your visit to Xalapa with a stay at Holiday Inn Express Xalapa, an IHG Hotel. Guests can visit the fitness center for a workout, and free perks include buffet breakfast daily and WiFi. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
115 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (MXN 25 per day)
Onsite parking includes off-street options
Offsite
Free area shuttle within 10 kilometers
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Traveling with children
Free local shuttle
Working away
24-hour business center
Meeting room
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2014
Safe-deposit box at front desk
Fitness center
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered self parking costs MXN 25 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa
Holiday Inn Express Xalapa
Frequently asked questions
Does Holiday Inn Express Xalapa, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Xalapa, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Xalapa, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Xalapa, an IHG Hotel?
Yes. Self parking costs MXN 25 per day.
What are the check-in and check-out times at Holiday Inn Express Xalapa, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express Xalapa, an IHG Hotel?
No, this hotel doesn't have a casino, but Big Bola Casino (6-min drive) is nearby.
What is there to do at Holiday Inn Express Xalapa, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Holiday Inn Express Xalapa, an IHG Hotel like?
Holiday Inn Express Xalapa, an IHG Hotel is in the heart of Xalapa, a short 1-minute walk from Juarez Park and 2 minutes' walk from Palacio de Gobierno.
Holiday Inn Express Xalapa, an IHG Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Nov 2024
Javier, Guatemala
Good relaction price/ quality
Javier
Javier, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Aug 2024
It is a walking distance to touristic attractions
Rubicelia
Rubicelia, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
Todo estuvo excelente y el personal súper amable en especial César en la cocina y un muchacho alto en el lobby gracias!
Ingrid
Ingrid, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Jun 2024
JUAN E
JUAN E, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 May 2024
Rocio
Rocio, 1-night trip
Verified Expedia guest review
8/10 Very good
24 May 2024
Comfy Stay in Centro
Hotel located in Centro near beautiful park and the city cathedral. Secure underground parking. Room was excellent. One of the most comfortable bed and pillows I’ve experienced in a long while. Hotel is located within a Plaza Building which offers a Movie theater and several restaurants.
Frederick
Frederick, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jan 2024
Bernardo
Bernardo, 1-night trip
Verified Expedia guest review
4/10 Fair
11 Jan 2024
I didn't like that the front desk woman made a Copy Of My US Passport when she asked me for an ID, she should have only see it but no to copy it, I make Holiday Inn responsible for the misuse of my US Passport; We got an ugly room with not view and I mentioned this to the front desk lady but they just didn't care. No Hotel in The US or Europe have ever made copies of my ID
Arturo
Verified Expedia guest review
10/10 Exceptional
6 Jan 2024
Great service, great complimentary breakfast, great location, easy parking
Eladio
Eladio, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Dec 2023
Enrique
Enrique, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Dec 2023
Sergio
Sergio, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
17 Dec 2023
El personal del front desk muy amable. Todo muy bien en general
Ruben
Ruben, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Nov 2023
Everything ok
velia
velia, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 Oct 2023
We very much enjoyed our 4 nights at this hotel. It was easy to access, easy parking ( 25 pesos a night) and extremely clean. You can easily walk over to the park. The room was large and the beds were confortable. The breakfast had fruit, breads, cereal , eggs, a variety of other dishes.
Hannah
Hannah, 3-night family trip
Verified Expedia guest review
2/10 Poor
23 Sep 2023
maria teresa
maria teresa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2023
Great stay
Great location, clean and comfortable rooms. Parking is paid separate and there was a festival when we arrived so we didn’t have parking for a while. Otherwise, everything was great.
Ariel
Ariel, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Aug 2023
I didn’t like the problem with the elevators failing constantly
Aida
Aida, 4-night trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2023
bien
AGUSTIN
AGUSTIN, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2023
Todo bien , las camas y las almohadas muy ricas
Maribel
Maribel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2023
ERNESTO
ERNESTO, 1-night trip
Verified Expedia guest review
8/10 Very good
30 May 2023
Very clean rooms located in the center of city
Blanca
Blanca, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2022
Great staff service and the beds, perfect!
Carmen
Carmen, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jan 2022
Close to many restaurants and bars.
Jose
Jose, 2-night trip
Verified Expedia guest review
8/10 Very good
13 Jan 2022
Property very clean and nice, the breakfast was not good it was less than basic
Clinton
Clinton, 1-night family trip
Verified Expedia guest review
8/10 Very good
24 Dec 2021
This hotel is incredibly clean and well-located. The breakfast is remarkably ample. What I didn't like is that you have to go up 2 elevators to get to the reception area. Most of the 3 days I was there both the escalator and at least one of the 2 elevators were out of service. I realize that the hotel is not responsible for these mechanical problems. The best part was absolute silence in my room, despite the fact that hotel is in the middle of the center of the city. I highly recommend staying there!