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All properties in Ciudad del Carmen, Campeche, Mexico

Hacienda Real del Carmen, Ciudad del Carmen

3.5-star hotel in Ciudad del Carmen with outdoor pool and restaurant

  • Free WiFi and free parking
From
$57 CAD

Image gallery

  • Hacienda Real del Carmen, Ciudad del Carmen
  • Hacienda Real del Carmen, Ciudad del Carmen
  • Outdoor Pool
  • Outdoor Pool
  • Hacienda Real del Carmen, Ciudad del Carmen
Hacienda Real del Carmen, Ciudad del Carmen. Image 1 of 30
1 / 30Hacienda Real del Carmen, Ciudad del Carmen
9.0.Superb.

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 106 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer

What’s around

  • Resurgimiento Stadium - 8 min walk
  • Plaza Zentralia Shopping Center - 18 min walk
  • Church of Our Lady of Fatima - 19 min walk
  • Macumba Seafood Market - 23 min walk
  • Laguna de Terminos - 23 min walk
  • El Zacatal Bridge - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Accessible, Pool View
  • Standard Double Room, 2 Queen Beds, Pool View
  • Executive Suite, 1 King Bed, Non Smoking, Pool View
  • Luxury Suite, Multiple Beds, Non Smoking

Location

  • Resurgimiento Stadium - 8 min walk
  • Plaza Zentralia Shopping Center - 18 min walk
  • Church of Our Lady of Fatima - 19 min walk

What’s around

Landmarks

  • Resurgimiento Stadium - 8 min walk
  • Plaza Zentralia Shopping Center - 18 min walk
  • Church of Our Lady of Fatima - 19 min walk
  • Macumba Seafood Market - 23 min walk
  • Laguna de Terminos - 23 min walk
  • El Zacatal Bridge - 29 min walk
  • Nautical Education Center of Campeche - 31 min walk
  • University Cultural Center - 33 min walk
  • Norte Beach - 33 min walk
  • Zaragoza Park - 34 min walk
  • Our Lady of Carmen Church - 1.9 mi / 3 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 3 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 106 rooms

Arriving/leaving

  • Check-in time 3:00 PM-1:00 PM
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception

Things to do

  • Outdoor pool
  • 24-hour fitness facilities

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon

Facilities

  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • In-room massage available
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Small print

Also known as

  • Hacienda Real Carmen Hotel Ciudad del Carmen
  • Hacienda Real Carmen Ciudad del Carmen
  • Hacienda Real Carmen Ciudad l
  • Hacienda Real del Carmen Hotel
  • Hacienda Real del Carmen Ciudad del Carmen
  • Hacienda Real del Carmen Hotel Ciudad del Carmen

Optional extras

Rollaway beds are available for MXN 400.0 per day

Breakfast costs between MXN 120 and MXN 150 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 10:30 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hacienda Real del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 1:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ov Vaquero Restaurante Y Taqueria (5-min walk), El Ostioncito Escondido (7-min walk), and Mr. Pampas (10-min walk).
  • Yes, a free airport shuttle is available.
  • Hacienda Real del Carmen has an outdoor pool and a 24-hour fitness center.
9.0.Superb.
  • 10.0.Exceptional

    VOLVEREMOS PRONTO

    MUY BUEN SERVICIO, LOS ALIMENTOS DEL RESTAURANTE MUY SABROSOS, LOS MESEROS EN GENERAL TANTO EN RESTAURANTE, ROOM SERVICES Y ALBERCA SUPER AMABLES Y ATENTOS, LAS RECEPCIONISTAS MUY GENTILES Y ATENTAS, LA HABITACION LIMPIA Y COMODA. LA ALBERCA LIMPIA. TODO FORMIDABLE, GRACIAS

    DANIEL, 1 night family trip, Apr. 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Como servidores al cliente son groseros e indiferentes

    Luz Maia, 1 night family trip, Feb. 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    En general bien aunque hubiera preferido una mejor vista desde mi habitación ya que está a pesar de que decía que era hacía la alberca realmente daba hacía la zona de plantas

    Adrian Antonio, 1 night business trip, Oct. 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Todo muy bien, buena ubicación y todo en orden y limpio.

    JGONZALEZ, 1 night family trip, Mar. 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Mal servicio de mucamas

    el hotel es cómodo aunque algo viejito. Las camas muy comodas. El servicio a cuarto es rápido y bueno. Lo único malo es el aseo a las habitaciones, por una extraña razón la mia era la última en la lista de la mucama y pasaba como a las 16:00 horas, justo cuando mi nena tomaba su siesta y justificaba que como era la última, si no la hacia en ese momento ya no lo haría. Me dejaron 1 día sin aseo de la habitación.

    Blanca Edith, 2 night family trip, Mar. 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    El hotel esta muy bonito y centrico, enfrente hay un super mercado, esta sobre una avenida principal. La alberca grande y limpia, las recepcionistas muy atentas. Solo le faltaria tener nevera en el cuarto para ser pefecto

    2 night family trip, Mar. 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente estancia!!!! Me gustó mucho, es colonial.

    Reina, 1 night family trip, Sep. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lo único que no me gustó es que el escritorio y las mesitas de noche tenía polvo, como si hubieran trabajado algo de carpintería, hayan lijado. Pedí a un joven que estaba limpiando el pasillo, le pasara un franelazo

    1 night trip, Sep. 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Agradable la habitación, la alberca muy bien, en general buen servicio.

    jose, 1 night family trip, Aug. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente hotel,

    Muy bien, casi excelente,,, Solo que había poca señal de internet,

    Franz, 2 night trip, Jul. 29, 2019

    Verified Hotels.com guest review

See all 37 reviews