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Hotel Laguna Encantada

2.5 star property
Santa Elena hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Laguna Encantada

Outdoor pool
Lake view
View from property
Comfort Suite | Bathroom
Dining

Reviews

6.8 out of 10

Good

Popular amenities

  • Parking available
  • Pool
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Meeting room
  • Picnic area
  • Barbecue grills
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 25 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

Highlights

Separate dining area
Private spa tub
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Free bottled water
  • 40 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

Property grounds

Hotel Lagoon

Pool
Pet-friendly
Free parking
Free WiFi
8.4 out of 10, Very good, (29)
The price is CA $80
CA $91 total
includes taxes & fees
Dec 23 - Dec 24
Hotel Lagoon
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About the area

Map
Av. México SN, Esquina con Oaxaca, Santa Elena, QROO, 77900

What's nearby

  • Chetumal Ferry Terminal - 14 min drive - 11.7 km
  • Laguna Milagros - 16 min drive - 12.1 km
  • Cenote Azul - 26 min drive - 29.1 km
  • Cenote Cocalitos - 27 min drive - 29.3 km
  • Laguna Bacalar Ecological Park - 33 min drive - 34.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 14 min drive
  • Corozal (CZH) - 25 min drive

Restaurants

  • ‪Enchiladas Huastecas - ‬8 min drive
  • ‪Go To Fly - ‬12 min drive
  • ‪Antojitos Tortas y Tacos Lulu - ‬9 min drive
  • ‪La Eufemia - ‬11 min drive
  • ‪Maya Luum - ‬9 min drive

About this property

Hotel Laguna Encantada

Hotel Laguna Encantada is a great choice for a stay in Santa Elena. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. Other features include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Barbecue grills

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards.

Also known as

Hotel Laguna Encantada Hotel
Hotel Laguna Encantada Santa Elena
Hotel Laguna Encantada Hotel Santa Elena

Frequently asked questions

Does Hotel Laguna Encantada offer free cancellation for a full refund?
Yes, Hotel Laguna Encantada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Laguna Encantada?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Laguna Encantada?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Laguna Encantada?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Laguna Encantada?
Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Laguna Encantada and nearby?
Hotel Laguna Encantada has an outdoor pool and a picnic area, as well as a garden.

Hotel Laguna Encantada Reviews

Reviews

6.8

Good

9.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Very comfortable rooms/beds. Lovely staff.
A little pricey but I enjoyed the nice big room with very comfortable bed. Swimming in the pool and even jumping on the trampoline. The staff are very helpful. Iguanas come up onto the lawn. Very close to the Belize border.
Sharon, 2-night trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Las habitaciones muy limpias y el baño bastante amplio, nos gustó bastante
1-night family trip
Verified Expedia guest review