General Heriberto Jara Intl. Airport (VER) - 23 min drive
Veracruz Central Station - 27 min walk
Restaurants
La Casa del Pastelero - 4 min walk
Verduleria Guadalajara - 4 min walk
Tacos Pepe - 3 min walk
Tacos el Deportivo - 5 min walk
Tacolandia - 2 min walk
About this property
Hotel Acapulco
When you stay at Hotel Acapulco, you'll be just a 5-minute drive from Veracruz Harbour and Veracruz Aquarium. Free perks include WiFi and self parking. Also, Plaza Las Americas Shopping Mall and World Trade Center Veracruz are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Accessibility
Upper floors accessible by stairs only
Room amenities
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Acapulco Hotel
Hotel Acapulco Veracruz
Hotel Acapulco Hotel Veracruz
Frequently asked questions
Does Hotel Acapulco offer free cancellation for a full refund?
Yes, Hotel Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Acapulco?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Acapulco?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Acapulco?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Acapulco?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (8-min drive) and Big Bola Casino (9-min drive) are both nearby.
What's the area around Hotel Acapulco like?
Hotel Acapulco is a short 19-minute walk from Veracruz Aquarium and 16 minutes' walk from Benito Juarez Auditorium.
Hotel Acapulco Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.2/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
2/10 Poor
22 Mar 2024
La chambre etait vraiment sale, des draps tachés, des dechets dans les tiroir, les lit pas confortables. Le staff pas gentil du tout, super bêtes. Ne pas aller la bas
Emy
Emy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2023
JC
JC, 1-night trip
Verified Expedia guest review
8/10 Very good
24 Nov 2021
The staff was nice and helpful. Next to an OXXO and good street fòod.
Mark
Mark, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 Sep 2021
el mostrador aprende un poco agradable educado la habitación es agradable y limpia, está en el centro de la ciudad, así que puedes caminar y es asequible 160 pesos la noche por el precio, ¡los resultados fueron geniales!!!!
Crystal gail
Crystal gail, 9-night trip
Verified Expedia guest review
6/10 Good
19 Nov 2024
JOSE ANTONIO
JOSE ANTONIO, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Sep 2024
EN GENERAL BIEN, SOLO QUE NO ME RESPETARON EL PECIO DE RESERVA EN LA APLICACION PORQUE LO HICE EL MISMO DIA.
Jesús
Jesús, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 Sep 2024
EL HOTEL NO ME RESOETÓ LA RESERVACIÓN, LA ENCARGADA DIJO TENER TODO OCUPADO Y ME TUVE QUE IR A OTRO HOTEL
OLIVIA TALAVERA
OLIVIA TALAVERA, 1-night family trip
Verified Expedia guest review
4/10 Fair
2 Sep 2024
Carla nayeli
Carla nayeli, 2-night trip
Verified Expedia guest review
4/10 Fair
24 Aug 2024
Ubicación
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
Muy buen servicio ypersonal amable y atento
Marisela
Marisela, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
14 Jul 2024
Muy accesible
David
David, 2-night trip
Verified Expedia guest review
6/10 Good
30 Jun 2024
.
Luis Fernando
Luis Fernando, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Jun 2024
Excelente atención y disponibilidad total sigan así y es bueno saber q aún existen lugares tan excelentes gracias
Juan Manuel
Juan Manuel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Jun 2024
Un lugar tranquilo y agradable
Rafael
Rafael, 1-night trip
Verified Expedia guest review
8/10 Very good
2 Jun 2024
El hotel es sencillo, acordé a los precios.
Tiene un buen servicio y la habitación estaba limpia.
NADIA AMADELIN
NADIA AMADELIN, 1-night family trip
Verified Expedia guest review
8/10 Very good
1 Jun 2024
Agradecido con su atención
Es la tercera vez que me quedo en este hotel me agrada por la cercanía de las partes que voy a visitar
Mario
Mario, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2024
Bien
Christian Jahill
Christian Jahill, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 May 2024
Gracias por el buen servicio. Se descansa bien y se respeta el precio de reservacion
Felix
Felix, 1-night family trip
Verified Expedia guest review
8/10 Very good
16 Apr 2024
Esta bien, tiene precios accesibles
Susan
Susan, 1-night romance trip
Verified Expedia guest review
2/10 Poor
31 Mar 2024
No rinde la calidad no dan el servicio de clima
Carmen Jesús
Carmen Jesús, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Mar 2024
Camas en mal estado ropa de cama manchada y de mal aspecto
Enrique
Enrique, 2-night family trip
Verified Expedia guest review
2/10 Poor
3 Mar 2024
Elena
Elena, 1-night trip
Verified Expedia guest review
2/10 Poor
25 Jan 2024
Pésimo servicio al huésped
La reservación la hice poco tiempo antes de llegar al hotel. Según yo para llegar sobre seguro, al llegar me dijeron que las reservaciones por plataforma tenían que ser por lo menos con un día de anticipación y que no importaba si tenía mi correo de reservación garantizada. Ellos no la valían. Si tenían habitaciones y tenía que ser pagada al costo que ellos me decían. No lo que decía en la app. La persona que me atendió fue grosera, y sin ninguna idea de lo que es el servicio y atención al cliente. Pésimo
Luis Alfonso
Luis Alfonso, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
22 Jan 2024
Son instalaciones: cuarto, baño y en general todo muy deteriorado.
El servicio del establecimiento despues de las 11 pm no funciona ya q cierran sus puertas.