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Allegro Playacar - All Inclusive

Photo gallery for Allegro Playacar - All Inclusive

Exterior
On the beach, white sand, scuba diving, snorkeling
On the beach, white sand, scuba diving, snorkeling
On the beach, white sand, scuba diving, snorkeling
3 outdoor pools

Overview of Allegro Playacar - All Inclusive

Allegro Playacar - All Inclusive

3.5 star property
All-inclusive beachfront property with pool bar, near Quinta Avenida

7.8/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is CA $217
Price available on 12/18/2022
Map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and bar/lounge
  • 3 outdoor pools
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Spa services
  • Children's club
Feel at home
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Playacar
  • Quinta Avenida - 23 min walk
  • Playa del Carmen Main Beach - 24 min walk
  • Playacar Golf Club - 1 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Mamitas Beach - 14 min drive
  • Xplor Theme Park - 19 min drive
  • Xcaret Eco Theme Park - 22 min drive
  • Ferry to Cozumel - 26 min drive
  • Tres Rios Ecopark - 27 min drive
  • Maroma Beach - 33 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • Fruta Madre - 20 min walk
  • Carnitas Teresita - 4 min drive
  • Lara & Luca - 5 min drive
  • El Nero - 5 min drive
  • Ristorante Latinos - 7 min drive

About this property

Allegro Playacar - All Inclusive

At Allegro Playacar - All Inclusive, you can spend time at the beach playing volleyball, plus you'll be just a 5-minute drive from Quinta Avenida and Playa del Carmen Main Beach. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Topaz, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this all-inclusive property include a free kid's club, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and location.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 286 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Ecotours
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Golfing nearby
  • Parasailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff

Facilities

  • 38 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Spa services
  • Outdoor tennis court

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Topaz - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Cielito lindo - Overlooking the pool, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Snack and grill - Overlooking the pool, this buffet restaurant specializes in local and international cuisine and serves lunch only. Open daily.
Fuji - This restaurant specializes in sushi and serves dinner only. Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: MXN 28.87 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Frequently asked questions

Does Allegro Playacar - All Inclusive offer free cancellation for a full refund?
Yes, Allegro Playacar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Allegro Playacar - All Inclusive?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Allegro Playacar - All Inclusive on 18 Dec 2022 start from CA $217, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Allegro Playacar - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Allegro Playacar - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Allegro Playacar - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Allegro Playacar - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Allegro Playacar - All Inclusive?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Allegro Playacar - All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the all-inclusive property's other amenities, which include a fitness center and spa services. Allegro Playacar - All Inclusive also has a garden.
Are there restaurants at or near Allegro Playacar - All Inclusive?
Yes, there are 5 onsite restaurants, featuring international cuisine and pool views. Nearby restaurants include Ristorante Latinos (2.1 mi), Perché no (2.4 mi), and Doña Aurelia (2.5 mi).
Does Allegro Playacar - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Allegro Playacar - All Inclusive like?
Allegro Playacar - All Inclusive is a short 15-minute walk from Xaman Ha Aviary and 7 minutes' walk from Piste Cyclable sur Paseo Xaman-Ha. The local area is walkable and popular for its beaches.

Overall score and ratings

7.8

Good

8.5/10

Cleanliness

8.4/10

Staff & service

7.3/10

Amenities

7.7/10

Property conditions & facilities

7.9/10

Eco-friendliness

2/10 Poor

This hotel has poor food quality and the staff was rude the majority of the time.
Raquel, 5-night family trip
Verified Expedia guest review

4/10 Fair

Way below average overall
Since the check in, there was lack of Staff and the waiting times for anything you required, were long. We were given our room, and it had dirty sheets, spider webs on the night lights, and empty bottles around. Changed to another room, it was clean, but AC didn’t work properly, couldn’t get temperature below 25*C. The quality of the drinks for this all inclusive is Awful, and there is no way for you to purchase a better alcohol package. Food was average. Also, some staff will try to sell you this Vacational plans, which are a complete SCAM, please do not take this.
Daniel, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Very limited food options, they used to have lots of variety, but now there’s was barely anything to choose from. Room was uncomfortable, AC vent was blowing directly at me while sleeping, lots and lots and lots of seaweed. Hardly able to swim in the ocean.
Ljubinko, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The dining options were lacking
Barry, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Pros Property was beautiful Staff was great Great location Cons AC doesn’t work well Food was no good
Tony, 8-night romance trip
Verified Expedia guest review

4/10 Fair

property is very nice and inexpensive. But, the lower cost is beginning to show. I have been traveling to this same place for about 10 years. I've always enjoyed it here. The last year or two it's begun to go downhill. Many things in the rooms are broke or not working. This last time no air conditioning in July! No hot water. Spoke with one of the managers and she was very pleasant. Said she would move us (we had 3 rooms. two with now A/C, One with now Hot water). She moved us later that day and assured us her staff would check the rooms and make sure they are up to par and everything was working. The Bellhop moved the luggage for us. We got our new keys and went to the rooms. Hot water works but neither new room A/C was working. Couldn't get the room below 80 degrees F. And humid as hell. Bar at the pool didn't have hardly any real licquor. All some off branded tequila and a couple vodka and 1 scotch. Zero bourbon. All the off branded stuff was horrible. I ended up just drinking beer or lemonade the entire trip. Of which only 1 beer selection and lemonade tasted like it was diet. Not very good. Staff is all friendly but working with a system that doesn't support them to support the guests. Food seems to be going downhill althought Italiano restaurante was amazing. Buffet food is hit and miss. Like the chefs don't actually taste the food. That being said there were a couple items that were amazing. So, not all bad. Not sure I will be back.
Scott F, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort! From the front gate to the end of the beach. I love ALLEGRO PLAYACAR
Anthony, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Allegro playacar was the worst experience I ever had in a resort. I was assigned a room with broken AC and fan and here was not hot water. I complained to the front desk several times and they just kept saying they would send maintenance, but they never solve the issues. The worse thing is that the next day I woke up with bites on my arm and after checking the bed I found a Bed Bug on the bed. I report the issue to the front desk and they still said they couldn't give me a new room. The next day finally i was switched to a room a little cooler, but after a few hours the AC was back to 27 degrees Celcium. Other people wws also complaining of the same issue and nobody seem to address the problems. I am not sure if all their rooms have poor AC or somehow they controll the AC so it can't be cooler. However, i woudn never be back to that place, not recommend it to anybody.
Alma D, 3-night family trip
Verified Expedia guest review

8/10 Very good

The entertainment was excellent the eco friendly villas and all the green areas is what I liked. I would say for improvement would be to have one more restaurant or snack bar.
Ray, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great All Inclusive Hotel, variety of food, different entertainment events everyday, friendly staff service.
Fernando, 5-night family trip
Verified Travelocity guest review