Gamma Durango Plaza Vizcaya, at the city's core, offers comfort and convenience. Guests enjoy a complimentary breakfast, then unwind at the bar or hit the gym. High-speed internet keeps everyone connected, and the attentive staff is always ready to assist.
Gines Vazquez Del Mercado 806, Colonia Nueva Vizcaya, Durango, DGO, 34080
What's nearby
Paseo Durango Shopping Center - 12 min walk - 1.1 km
Calle Constitucion - 5 min drive - 3.1 km
Durango Cathedral - 5 min drive - 3.1 km
Plaza de Armas - 5 min drive - 3.1 km
Bicentennial Center of Culture and Conventions - 5 min drive - 4.3 km
Getting around
Durango, Durango (DGO-Guadalupe Victoria Durango Intl.) - 21 min drive
Restaurants
Tacos el Caminero 2 - 5 min walk
Aloha Bistro Bar - 2 min walk
Los Corrales Tacos & Cortes - 4 min walk
Burger King - 4 min walk
Rincón Ganadero Steakhouse - 2 min walk
About this property
Gamma Durango Plaza Vizcaya
Enjoy your visit to Durango with a stay at Gamma Durango Plaza Vizcaya. Guests can visit the fitness center for a workout or grab a bite to eat at Los Portales, which serves Regional cuisine and is open for lunch and dinner. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
131 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free covered onsite self parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free self-serve breakfast 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Laundry service
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
ROOM
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Dining
Los Portales - This restaurant specializes in Regional cuisine and serves lunch and dinner.
MONETIZATION_ON
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 500 per pet, per night
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Plaza Vizcaya Hotel Durango
Best Western Plaza Vizcaya Durango
Best Western Plaza Vizcaya Hotel
Best Western Plaza Vizcaya Hotel Durango
BEST WESTERN Plaza Vizcaya Durango, Mexico
Best Western Plus Plaza Vizcaya Hotel
Best Western Plus Plaza Vizcaya Durango
Best Western Plus Plaza Vizcaya
Gamma Durango Plaza Vizcaya Hotel
Gamma Durango Plaza Vizcaya Durango
Gamma Durango Plaza Vizcaya Hotel Durango
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Gamma Durango Plaza Vizcaya?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 500 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.
Is parking offered on site at Gamma Durango Plaza Vizcaya?
Yes, there's free self parking.
What are the check-in and check-out times at Gamma Durango Plaza Vizcaya?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Gamma Durango Plaza Vizcaya and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Gamma Durango Plaza Vizcaya?
Yes, Los Portales offers Regional cuisine.
What's the area around Gamma Durango Plaza Vizcaya like?
Gamma Durango Plaza Vizcaya is in the heart of Durango, a short 15-minute walk from Paseo Durango Shopping Center.
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Gamma Durango Plaza Vizcaya Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Bathroom
Breakfast
Reviews
10/10 Exceptional
Mar 27, 2025
Nice, and quiet hotel
Great customer service. We felt welcome every time we encounter a staff.
Sandra
Sandra, 4-night trip
10/10 Exceptional
Jan 18, 2025
Easy to enter, restaurant on the premises, free breakfast and attached to a shopping plaza.
Pam
Pam, 1-night trip
4/10 Fair
Jun 14, 2025
2 different rooms booked on different days and both tv remote controls had dead batteries and were very dirty. The restaurant owned by the hotel had a very rude woman answering the phone for room service. She sounded bothered and annoyed. Also, when I left at 5am I had to open the gates myself to get out since they were all closed and no personnel anywhere. This is no longer a Best Western.
Jose
Jose, 1-night trip
8/10 Very good
Feb 22, 2025
Its calm and quiet. Good nights sleep on drive to Mazatlan from Texas.
Jose
Jose, 1-night trip
10/10 Exceptional
Apr 8, 2025
I love the room, and was clean all the time, but I don’t liked it the elevator
Karla Sabine
Karla Sabine, 1-night trip
10/10 Exceptional
Dec 29, 2024
A 4 star hotel at a 2 star price. Highly recommend
jack
jack, 1-night trip
10/10 Exceptional
Dec 8, 2024
Excelente
Jorge
Jorge, 3-night trip
10/10 Exceptional
Feb 28, 2025
Did not walk around
Ruben
Ruben, 3-night trip
10/10 Exceptional
Jan 27, 2024
Great hotel. Friendly staff and excellent rates
Alberto
Alberto, 1-night trip
10/10 Exceptional
Jan 26, 2024
Nice and affordable hotel. Nice staff and clean
Alberto
Alberto, 1-night trip
10/10 Exceptional
Jun 14, 2024
Great service. Friendly staff.
Ricardo
Ricardo, 3-night trip
10/10 Exceptional
Jan 17, 2025
Nice big room with a king size bed. Easy, secure parking and friendly staff. It's a bit of a maze to our room, so they had a guide take us there. He disappeared before we could tip him.
It is about a 45 minute walk to the Pancho Villa museum, but lots to look at on the way there. Most of the restaurants in the area are Chinese, and there's a Carl's Jr really close. Also really close to a Soriana grocery store.
Breakfast in the morning was table-served in the property's restaurant scrambled eggs, frijoles, potatoes & cream, toast, coffee and orange juice.
Norm
Norm, 1-night trip
8/10 Very good
Oct 26, 2024
I love the hotel very convenient located in an area where I can get in and get out easily the only thing that I really had issues with parking as this limited right by the room. But overall it was a great day
Jose
Jose, 3-night trip
10/10 Exceptional
Jul 22, 2024
Very good
ernesto
ernesto, 2-night trip
10/10 Exceptional
Jul 29, 2024
A
FRANZ
FRANZ, 1-night trip
10/10 Exceptional
Oct 19, 2023
Great customer service, clean, confortable, and very conveniently located. Closed to the Cathedral and not far from the airport.
Jose
Jose
Jose, 1-night trip
2/10 Poor
Feb 14, 2024
I booked this property online because it is pet friendly and has free parking and Wi-Fi. I arrived and unpacked my bags and took a shower. And when I took a shower, it flooded the entire room and bathroom to the point of making a small lake.
I went into the lobby and told the man at the desk about the flood. He sent a maintenance man over who pulled a whole bunch of long black hairs out of the drain and left them in the trashcan. Then he told me to go to the front desk and change rooms.
When I arrived at the front desk, the desk clerk told me that the hair that the maintenance man took out of the trash he believes to be my dogs. The funny thing is my dog is a little white with very few light brown spots, and he’s a hypoallergenic Shih Tzu. Not only that, he didn’t take a shower. I have long, dark blonde hair, and I only took one shower and my hair didn’t all fall out.
They literally blamed me for flooding the bathroom when all I did was take one. Then he told me I had to pay a 500 peso pet deposit, even though it was not on my booking information nor did anyone tell me when I registered for my room.
I have never had a more uncomfortable, disrespectful and unprofessional experience and what should’ve been a very simple one night stay while I’m traveling with my very quiet, suite non-shedding dog who doesn’t take showers.
Darla
Darla, 1-night trip
8/10 Very good
Jul 11, 2025
Julio
Julio, 2-night trip
10/10 Exceptional
Jul 1, 2025
Cesar
Cesar, 4-night trip
6/10 Good
Jun 30, 2025
no realiaron limpieza en habitacion
maria isabel
maria isabel, 2-night trip
10/10 Exceptional
Jun 24, 2025
Alma
Alma, 1-night trip
8/10 Very good
Jun 19, 2025
Todo muy bien, los servicios excelentes, como observacion, poner sombra en el área de estacionamiento y otro punto importante, cambiar las regaderas por unas que ahorren agua.
Juan
Juan, 4-night trip
10/10 Exceptional
Jun 15, 2025
Muy buena ubicación del hotel
El estacionamiento muy accesible
Buen trato habitaciones confortables
Ana Cristina
Ana Cristina, 1-night trip
8/10 Very good
Jun 14, 2025
Muy amables y rápidos
Omar
Omar, 1-night trip
8/10 Very good
Jun 12, 2025
Lo único que yo vería a mejorar pero es complicado, es que es un hotel un poco viejo