Hotel Lucerna Hermosillo puts you just a 5-minute drive from United States Consulate General Hermosillo. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant Acueducto, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
130 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in/out available
Check-out time is 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite extended parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–noon
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Wedding services
Multilingual staff
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a steam room. The spa is open daily.
Dining
Restaurant Acueducto - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 26 for adults and USD 16 for children
Children & extra beds
Babysitting is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The deposit amount is equivalent to 1 night if paid in cash.
Also known as
Hotel Lucerna Hermosillo
Lucerna Hermosillo
Lucerna Hotel
Hotel Lucerna Hermosillo Sonora, Mexico
Hotel Lucerna
Lucerna
Hotel Lucerna Hermosillo Sonora
Hotel Lucerna Hermosillo Hotel
Hotel Lucerna Hermosillo Hermosillo
Hotel Lucerna Hermosillo Hotel Hermosillo
Frequently asked questions
Does Hotel Lucerna Hermosillo offer free cancellation for a full refund?
Yes, Hotel Lucerna Hermosillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Lucerna Hermosillo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Lucerna Hermosillo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Lucerna Hermosillo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Lucerna Hermosillo?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 1 PM. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Hotel Lucerna Hermosillo?
No, this hotel doesn't have a casino, but Orus Casino (4-min drive) and M Casino (4-min drive) are both nearby.
What is there to do at Hotel Lucerna Hermosillo and nearby?
Hotel Lucerna Hermosillo has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Lucerna Hermosillo?
Yes, Restaurant Acueducto offers Mexican cuisine.
What's the area around Hotel Lucerna Hermosillo like?
Hotel Lucerna Hermosillo is in the heart of Hermosillo, a short 19-minute walk from United States Consulate General Hermosillo and 3 minutes' walk from CAS Hermosillo.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Feb 2025
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Feb 2025
Adolfo
Adolfo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Feb 2025
Nuria
Nuria, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 Feb 2025
Marisol
Marisol, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jan 2025
Joseph
Joseph, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
7 Jan 2025
Marisol
Marisol, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Patricia
Patricia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
moshe
moshe, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Mark
Mark, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 Dec 2024
Stephen
Stephen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Aaron
Aaron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Luis
Luis, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Hector
Hector, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Dynamic Industrial supply
Dynamic Industrial supply, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Ok but no shampoo and no body shower lotion
Oriel
Oriel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Fantastic Experience. The employees are AMAZING!
Joshua
Joshua, 7-night trip
Verified Expedia guest review
6/10 Good
20 Nov 2024
Did not enjoy being given a different room from the one i booked, did not enjoy advised that breakfast would be included even though I paid prior for service. I was advised by front desk that is usual when their clients book through online services they can provide alternative rooms and the buffet was not included. I think its a cop out but likely will not be going back again. The Bellhops maids were all friendly as well as the restaurant the front desk personal i sort of felt they were not willing to help. No microwave in room, couldn't call room service or front desk, phones in room dont work. As a couple going to check in and getting two beds instead of a king size bed and advised we had no other room even though we reserved way ahead of time, we were late getting there no fault of our own, were advised had a shuttle to pick us up then no. Felt more of being a nuisance than customers with the front desk which was a major problem
Julio R
Julio R, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Nov 2024
Lucerna is the best hotel in Hermosillo.
Cristina
Cristina, 1-night trip with friends
Verified Expedia guest review
6/10 Good
17 Nov 2024
Everything was average, from staff to room cleanness and ameneties… beds weren’t the best or worst…. No conditioner and when we asked we were told non was available… asked for early check in since we arrived early…. And were denied
Jorge
Jorge, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Nov 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Karla
Karla, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Clara
Clara, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Nov 2024
Denise
Denise, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 Nov 2024
There was a cockroach in the buffet in the middle of the meal. I ordered room service and it never came to the room. In the buffet the food was cold and you had to ask for it to be heated up and things would run out and they wouldn't bring them to us. The refrigerator that we asked for because I have medicine that needs to be cooled was old and dirty. The carpet in the room was super dirty.