Ottawa, ON (XDS-Ottawa Train Station) - 15 min drive
Restaurants
McDonald's - 6 min walk
Tim Hortons - 4 min drive
Tim Hortons - 5 min walk
Tim Hortons - 5 min walk
Sea King Shark Fin Seafood Restaurant - 4 min drive
About this property
Residence & Conference Centre - Ottawa West
When you stay at this aparthotel, you'll be within a 10-minute drive of Rideau Canal and Carleton University. You'll have free perks like WiFi and wired internet. A kitchenette, a refrigerator, and a microwave are other features. Fellow travelers say great things about the helpful staff.
Languages
English, French
At a glance
Arriving/Leaving
Check-in time starts at 4:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Property amenities
Internet
Free WiFi
Parking and transportation
RV, bus, and truck parking on site
Uncovered self parking on site (CAD 6.25 per night; includes in/out privileges)
Electric car charging station on site
Family friendly
Children stay free (see details)
Kitchenette
Refrigerator (full size)
Microwave
Bedrooms
2 bedrooms
Bed sheets provided
Bathrooms
1 bathroom
Shower
Free toiletries
Towels provided
Living spaces
Dining room
Entertainment
Pool or billiards table
TV in a common area
Outdoor areas
Picnic area
Laundry
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Phone
ATM/banking services
Free local calls
Vending machine
24-hour front desk
Convenience store
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
525 rooms
5 floors
1 building
Built in 2003
Fees & policies
Parking
Uncovered self parking costs CAD 6.25 per night with in/out privileges
RV/bus/truck parking is available for an extra charge
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Residence Hotel Ottawa West
Residence Ottawa West
Algonquin College Residence Hotel Ottawa
Residence Conference Centre Ottawa West
& Conference Ottawa West
Residence Conference Centre Ottawa West
Residence & Conference Centre - Ottawa West Ottawa
Residence & Conference Centre - Ottawa West Aparthotel
Residence & Conference Centre - Ottawa West Aparthotel Ottawa
Frequently asked questions
Does Residence & Conference Centre - Ottawa West offer free cancellation for a full refund?
Yes, Residence & Conference Centre - Ottawa West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at this aparthotel?
Yes. Self parking costs CAD 6.25 per night. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at this aparthotel?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM.
What is there to do at Residence & Conference Centre - Ottawa West and nearby?
Residence & Conference Centre - Ottawa West has a picnic area.
Does Residence & Conference Centre - Ottawa West have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator and a microwave.
What's the area around Residence & Conference Centre - Ottawa West like?
Residence & Conference Centre - Ottawa West is a short 1-minute walk from Algonquin College and 15 minutes' walk from Centrepointe Theatre.
Residence & Conference Centre - Ottawa West Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Fair
22 Aug 2024
This property is not suitable for older guests with mobility issues. there is too much walking required.
Also, front desk clerk interrupted my check in process several times to tend to student needs, so whole check in took much longer than it should have.
Anna
Anna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
The customer care was very reliable and friendly
Reginald
Reginald, 3-night trip
Verified Expedia guest review
6/10 Good
19 Aug 2024
While the room was large (2 bedrooms), the room smelled of smoke even though it's supposed to be a non-smoking facility. There was someone else's dirty socks on the chair and popcorn on the floor. The kitchenette was good but no bottled water. There is no TV. There was no indication in the room how to access the internet or even the front desk. I had to resort to calling from my cell phone to get anyone and the young man was clueless. I happen to have just bought some room spray so that really helped. You hear everyone in the halls so you have to hope for a less busy time. The main entrance is closed so I had to walk a long way in the pouring rain with my luggage and that was frustrating. One of the elevators was out of order and it is a ridiculously long way to lug your luggage to the other elevator. They had shampoo but no conditioner and no lotion. The bed was okay but they could actually use warm blankets - luckily I had a heating pad with me to keep me war - not a great value for the money at all. I will stay at a hotel next time where all of these concerns will not be an issue.
Marlene
Marlene, 1-night trip
Verified Expedia guest review
8/10 Very good
17 Aug 2024
For a short overnight stay the property was fine. Price was perfect
Kerry
Kerry, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
Camilia
Camilia, 1-night trip
Verified Expedia guest review
2/10 Poor
16 Aug 2024
The towels from day one weren’t even dry by the end of our stay.
James
James, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Ebunoluwa ?
Ebunoluwa ?, 2-night trip
Verified Expedia guest review
8/10 Very good
14 Aug 2024
Michèle
Michèle, 3-night trip
Verified Hotels.com guest review
8/10 Very good
12 Aug 2024
Convenient enough for the amount of time we were there. Staff was friendly and welcoming.
Only real downside was the beds were very firm and squeaky simply when you turned around or adjusted yourself in bed.
Otherwise good enough for inexpensive accommodations and close to several amenities
Michelle
Michelle, 1-night family trip
Verified Expedia guest review
2/10 Poor
12 Aug 2024
I stayed at this property and had the worst experience in my life. First , the cleanliness of the room was horrible , the bathroom was not properly cleaned at all. Then the AC stopped working. I went and conveyed all these concerns to the front desk but it’s just a bunch of students who don’t care or have no control. Then my keycard stopped working multiple times. On top of that , both me and my husband got staph infections 2 days post staying here. I asked for a refund for how bad the stay was and they would not give it citing that I never said any concerns and their policy which to me was not true and is complete crap. Horrible experience would not recommend for anybody even if it is cheap.
Tiara
Tiara, 7-night romance trip
Verified Expedia guest review
8/10 Very good
11 Aug 2024
Donna
Donna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Rhonda
Rhonda, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Quiet and safe. Easy check in. Good bus transportation. For parking, do not use Honk app to pay for parking with credit card. My CC got stolen on Honk app and I had to cancel the card. Do not use any QR codes or use Honk app to pay online for parking with Credit card. Also do not use open wifi for Credit card transactions on line.
Paul
Paul, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
1 Aug 2024
I’ve never written a bad review in my life before but this place was horrible. Signage was nonexistent. Called the front desk and had someone eating food or chewing gum give very poor service. When we found the parking the front entrance was under construction and we had to use a side entrance. They didn’t have our reservation as “it was a glitch in the system” when I showed them my Expedia confirmation. It took 30 minutes and we finally got a room. We got to the room and it smelled of cigarette smoke and disinfectant trying to mask the smell. The mattresses were lumpy and there was no tv in the room. I honestly think they put us in a room under renovation as they were sold out when another person from the football team went to book. When I went to the front desk they were not willing to do anything for us. I asked to cancel my reservation as it was a refundable / cancellable reservation and they said because it was after 2pm they wouldn’t. We ended up leaving and going to another hotel. Highly would not recommend this place!! Spend the little extra and go elsewhere!!!
Amanda
Amanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2024
Good
Hoang son
Hoang son, 1-night trip
Verified Expedia guest review
8/10 Very good
28 Jul 2024
Tiberiu
Tiberiu, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jul 2024
The place was very quiet and clean. Students were quite accommodating and pleasant. Will definitely stay there again.
Rhonda
Rhonda, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2024
Khalid
Khalid, 1-night trip
Verified Expedia guest review
8/10 Very good
21 Jul 2024
Tim and Vicki
Tim and Vicki, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
Excellent value for money. Very clean and comfortable for a few nights. Friendly and knowledgeable staff
John
John, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jul 2024
Great experience
Ashu
Ashu, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2024
Excellent stay for a family or 2 couples on a budget
John
John, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
4 Jul 2024
It was noisy at the hallway and I can hear it inside the room. I did not like the bathroom, it's not so clean and the Shower is terrible that it take longer time to make my hair wet.