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Heeton Concept Hotel City Centre Liverpool

3.0 star property
Relax over drinks in style or indulge in delicious meals nearby. Let your journey unfold with ease by our multilingual staff.

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Photo gallery for Heeton Concept Hotel City Centre Liverpool

Reception
Desk, free WiFi, bed sheets
Exterior
Superior Quadruple Room
Desk, free WiFi, bed sheets
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (9)

  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Room service
  • 24-hour front desk
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Coffee/tea maker
  • Elevator
  • Flat-panel TV
  • Limited housekeeping
The current price is CA $89
CA $107 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Connecting rooms available
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (King - Disability Access)

Desk, free WiFi, bed sheets

Room (King - Disability Access)

Highlights

Connecting rooms available
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Connecting rooms available
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Connecting rooms available
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room (King)

Desk, free WiFi, bed sheets

Room (King)

Highlights

Connecting rooms available
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 2
  • 1 Queen Bed
Lobby lounge

The Resident Liverpool

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
9.8 out of 10, Exceptional, (1374)
The Resident Liverpool
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About the area

Map
James Street, Liverpool, England, L2 7PQ

What's nearby

  • Cavern Club - 5 min walk - 0.4 km
  • Liverpool Pier Head Ferry Terminal - 6 min walk - 0.6 km
  • Royal Albert Dock - 6 min walk - 0.6 km
  • Liverpool ONE - 7 min walk - 0.6 km
  • ACC Liverpool - 13 min walk - 1.2 km

Getting around

  • John Lennon Airport (LPL) - 27 min drive
  • Manchester Airport (MAN) - 52 min drive
  • Chester (CEG-Hawarden) - 54 min drive
  • Liverpool James Street Station - 1 min walk
  • Moorfields Station - 8 min walk
  • Liverpool Central Station - 11 min walk

Restaurants

  • ‪The Captain Alexander - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪San Carlo - ‬3 min walk
  • ‪Brasco Lounge - ‬4 min walk
  • ‪Bacaro - ‬2 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

When you stay at Heeton Concept Hotel City Centre Liverpool, you'll be in a great location, within just a 10-minute walk of Cavern Club and Royal Albert Dock. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Liverpool Pier Head Ferry Terminal and Liverpool ONE are within just a 10-minute walk. Fellow travelers love the helpful staff and location.

Languages

English, Estonian, French, Greek, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Spanish

At a glance

DONE

Hotel size

    • 154 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 5249 ft (GBP 18 per day); discounts available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Toilet grab bar height (inches): 26
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (once per stay)
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

Parking

  • Parking is available nearby and costs GBP 18 per day (5249 ft away)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

Does Heeton Concept Hotel City Centre Liverpool offer free cancellation for a full refund?

Yes, Heeton Concept Hotel City Centre Liverpool does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heeton Concept Hotel City Centre Liverpool?

Sorry, pets aren't allowed.

Is parking offered on site at Heeton Concept Hotel City Centre Liverpool?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Heeton Concept Hotel City Centre Liverpool?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Heeton Concept Hotel City Centre Liverpool?

No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (16-min walk) and Mecca Bingo (10-min drive) are both nearby.

What is there to do at Heeton Concept Hotel City Centre Liverpool and nearby?

Recommended spots to visit include Port of Liverpool Building (4-min walk) and Museum of Liverpool (4-min walk), along with Liverpool Town Hall (4-min walk) and Cavern Club (5-min walk).

Are there restaurants at or near Heeton Concept Hotel City Centre Liverpool?

Yes, there's an onsite restaurant.

What's the area around Heeton Concept Hotel City Centre Liverpool like?

Heeton Concept Hotel City Centre Liverpool is in Liverpool City Centre, a short 1-minute walk from Liverpool James Street Station and 6 minutes' walk from Royal Albert Dock. Travelers say the area is walkable and good for shopping.

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Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Leslie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

jonathan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cheap and cheerful
Location was good, not many towels provided, smell of smoke in the foyer, we stayed on the top floor and were woke to the sound of drilling and paint fumes.
Sharon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 3-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review

8/10 Very good

jodie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 2-night trip
Verified Expedia guest review

8/10 Very good

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel great location
Great stay, staff made an effort to put ballons on door and put card through the door for my partners birthday
Lisa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great staff. Horrible bed.
Staff was wonderful. Room not so much. The two twins pushed together did not completely merge, leaving a major void between them. The sheets were not tucked in well and came undone, leaving the mattress exposed.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room itself was amazing, especially for the price. The staff helped me find places to eat. I wish I was told about some of the discounts they offer for the local museums, but I should've asked first. Overall amazing!
Aja, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Definitely recommend
Fantastic friendly check in. Very helpful with left luggage.
Annette, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We spent there 3 nights.
We spent there 3 nights. The hotel has an excellent position i.e., only a couple of meters from the Pier Head and the Docks. The room was spacious with a clean bathroom. The only complaint we had was with not very clean towels we had been given which they immediately changed after our notification.
Michal, 3-night family trip
Verified Hotels.com guest review

6/10 Good

There was water damage on the ceiling, the tv was somewhat broken, and the strip on the bottom of the bathroom door was hanging half off. Staff was friendly and helpful. Elevator felt very unsafe and was questionable. Property often smelled like cigarette or marijuana smoke.
Sierra, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Stay here instead
Reliably good and much improved of late..
Ian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff and good location
David, 2-night trip
Verified Expedia guest review

4/10 Fair

Andrea, 2-night trip
Verified Hotels.com guest review

6/10 Good

Marisa, 2-night trip
Verified Expedia guest review

4/10 Fair

Too hot
On arrival at the hotel we were told the air con wasn’t working but fans had been put in room and free bottled water available. It wasn’t overly warm outside so not a big deal we thought. How wrong we could be! The room was hot and, presumably for “safety”, the windows weren’t a type that could be opened even a little. The fan made little impact on the heat and was noisy so it was toss up which was the the lesser of two evils when trying to sleep. Hotel was nice enough and location great but we couldn’t have managed a second night.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Location
A cheap and cheerful hotel in the perfect location to explore Liverpool. The room was spacious and clean, with an excellent view of the Docks. For the price, I will definitely be back!
Evan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

It was a hot day/night, and when we checked into this hotel we were told the A/C was broken and 2 big floor fans were placed in the room, which made it very awkward for 3 people to move around the room. Our room was on the 5th floor which is one of their higher floors, and heat rises... The windows do not open and our room was a sweatbox all night... blowing hot air around. By the look of the HVAC construction work that was going on, they knew days in advance that their system was being replaced /repaired and failed to tell us beforehand (so we could cancel and make other arrangements... or at least make our own decision to stay or not). (That said... IF the A/C had been working, it was a relatively modern, good, clean place conveniently located.)
Juli, 1-night family trip
Verified Expedia guest review

2/10 Poor

Do not stay here
The rooms were so hot no one could sleep and this was the same for all staying as the air conditioning is broken and they do not intend to fix it. They offer a fan but it is the least effective fan in the world. It clams to have bar but that closed and does not offer breakfast. Their was dirt everywhere.
Neville, 2-night family trip
Verified Hotels.com guest review