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Hotel Imperial

3.0 star property
Xalapa hotel with restaurant

Choose dates to view prices

Photo gallery for Hotel Imperial

Staircase
Basic Single Room
Front of property
Reception
Breakfast, lunch and dinner served
In the heart of the city, Hotel Imperial offers a warm welcome with continental breakfast, a restaurant and in-room WiFi. Savor local flavors at the restaurant or plan your next meeting at the business center. Guests appreciate multilingual staff who cater to their needs.

Reviews

6.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free breakfast
  • Air conditioning
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Business center
  • Air conditioning
  • Meeting room
  • Multilingual staff
  • Wedding services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area

Feel at home (5)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free toiletries

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Twin Beds

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard One Double Bed

Standard One Double Bed

Standard One Double Bed

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

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Living area

Hotel Clara Luna

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 77 reviews
The price is CA $42
CA $50 total
includes taxes & fees
Sep 2 - Sep 3
Hotel Clara Luna
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About the area

Map
Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060

What's nearby

  • Xalapa Cathedral - 12 min walk - 1.0 km
  • Juarez Park - 12 min walk - 1.0 km
  • Paseo de los Lagos Park - 12 min walk - 1.0 km
  • Los Tecajetes Park - 3 min drive - 1.9 km
  • Plaza Las Americas Mall - 5 min drive - 4.9 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 25 min drive
  • General Heriberto Jara Intl. Airport (VER) - 123 min drive
  • Xalapa Station - 15 min drive

Restaurants

  • ‪La Santa Dona - ‬2 min walk
  • ‪Calufe Xalapa Centro - ‬5 min walk
  • ‪Quinta Pico de Gallo - ‬4 min walk
  • ‪Taqueria "El Rey del Taco - ‬2 min walk
  • ‪Rey Pizza Diego Leño - ‬5 min walk

About this property

Hotel Imperial

Hotel Imperial is a great choice for a stay in Xalapa. For a bite to eat, guests can check out Palatino, which serves breakfast, lunch, and dinner.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 7:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 55 lbs per pet)*
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • Banquet hall

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Palatino - This family restaurant serves breakfast, lunch, and dinner.

Fees & policies

Pets

  • Pet deposit: MXN 50 per stay
  • Pets are allowed for an extra charge of MXN 249 per pet, per day

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property only accepts cash.
Cashless transactions are available.

Also known as

Hotel Imperial Xalapa
Imperial Xalapa
Hotel Imperial Hotel
Hotel Imperial Xalapa
Hotel Imperial Hotel Xalapa

Frequently asked questions

Does Hotel Imperial offer free cancellation for a full refund?

Yes, Hotel Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Imperial?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of MXN 249 per pet, per day, and there's also a deposit of MXN 50 per stay.

Is parking offered on site at Hotel Imperial?

Sorry, there's no onsite parking at Hotel Imperial.

What are the check-in and check-out times at Hotel Imperial?

Check-in start time: 1:00 PM; Check-in end time: 7:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Imperial?

No, this hotel doesn't have a casino, but Big Bola Casino (6-min drive) is nearby.

Are there restaurants at or near Hotel Imperial?

Yes, there's an onsite restaurant, Palatino.

What's the area around Hotel Imperial like?

Hotel Imperial is a short 10-minute walk from Palacio de Gobierno and 11 minutes' walk from Xalapa Cathedral.

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Hotel Imperial Reviews

Reviews

6.4

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

No me hicieron la reservación y no me de dieron cuarto. No voy a pagar
José, 1-night trip

2/10 Terrible

El personal es mal encarado, segun la habitación ya estaba pagada por expedia y me exigian el pago ahi, habitación muy pequeña, baño diminuto, muy mal relacion precio-habitación Al prestarme la plancha me pidieron mi cre
ANGEL, 1-night trip

10/10 Excellent

Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
Fernanda, 1-night trip

2/10 Terrible

JOSE ANTONIO, 1-night trip

8/10 Good

Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable....
Felipe, 1-night trip

10/10 Excellent

bien la estancia
Marco, 1-night trip

2/10 Terrible

Desastre
Jose, 17-night trip

10/10 Excellent

Recomendable
Payola, 1-night trip

10/10 Excellent

Buena elección para viajes emergentes.

La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Santander, 1-night trip

10/10 Excellent

Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
Isabel Cristina, 1-night trip

8/10 Good

Maria Dolores, 3-night trip

2/10 Terrible

La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
Hitzel, 1-night trip

10/10 Excellent

Acogedora, excelente ubicación
PATRICIA I, 1-night trip

6/10 Okay

Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Raúl Agustín, 1-night trip

8/10 Good

Eugenia, 5-night trip

6/10 Okay

Sin estacionamiento :(

El hotel en general muy bueno solo que hice reservación en línea y ofrecían estacionamiento y la realidad es que no cuentan con él; ese detalle te deja un mal sabor de boca, aun así, ahora que ya sé si volvería.
Jose Antonio, 1-night trip

2/10 Terrible

Las habitaciones estan mal construidas en desnivel y es dificil para personas de la tercera edad

2/10 Terrible

No me gustó no tengo en estacionamiento y el baño está súper horrible y súper pequeño.. todo lleno le escalones que apenas si puedes saber en dónde está la regadera lo canales de tv en blanco y negro y ni se diga de la atención del personal.. no sé si tenían sueño o les daba igual atender o no.. y la principio me dieron un cierto que ya estaba ocupado.. tuve que volver a bajar para decirles que había ya maletas en la habitación que me había asignado. Mal todo...

8/10 Good

Buen servicio

4/10 Poor

Jesus, 1-night trip

8/10 Good

Es un lugar muy agradable lo unico que hace que no sea excelente es que no cuenta con estacionamiento de allí en fuera el lugar es muy muy agradable y acojedor
Fredy Ricardo, 1-night trip

10/10 Excellent

Edson, 1-night trip

4/10 Poor

Gerardo, 1-night trip

10/10 Excellent

ORQUIDEA, 1-night trip

8/10 Good

Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly.
2-night trip