El Zaguán Colonial by GuruHotel

Photo gallery for El Zaguán Colonial by GuruHotel

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Outdoor pool
Outdoor pool

Overview of El Zaguán Colonial by GuruHotel

El Zaguán Colonial by GuruHotel

3.0 star property
Hotel with 1 outdoor pools, connected to a shopping center, near Convent de San Bernardino de Siena

8.4/10 Very good

275 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
Calle 41 Num.279 B por 60 y 62, Colonia Bacalar, Valladolid, YUC, 97780
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Cenote Zaci - 26 min walk
  • Convent de San Bernardino de Siena - 2 min drive
  • Ek' Balam - 32 min drive
  • Cenote Ik kil - 40 min drive
  • Pyramid of Kukulkan - 46 min drive

About this property

El Zaguán Colonial by GuruHotel

El Zaguán Colonial by GuruHotel puts you 1.4 mi (2.2 km) from Cenote Zaci. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Los Flamboyanes, which serves regional cuisine and is open for breakfast and lunch. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this Colonial hotel. Fellow travelers like the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite parking available only on request
  • Free onsite self parking
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free


  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • 2 buildings/towers
  • Built in 1980
  • Garden
  • Terrace
  • An outdoor pool


  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Griddle
  • Free bottled water


  • Daily housekeeping
  • Access via exterior corridors

Special features


Los Flamboyanes - This restaurant specializes in regional cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Fees & policies


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

El Zaguán Colonial Hotel Valladolid
El Zaguán Colonial Hotel
El Zaguán Colonial Valladolid
El Zaguán Colonial
El Zaguán Colonial
Zaguan Colonial By Guruhotel
El Zaguán Colonial Hotel Restaurante
El Zaguán Colonial by GuruHotel Hotel
El Zaguán Colonial by GuruHotel Valladolid
El Zaguán Colonial by GuruHotel Hotel Valladolid

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

one night
stayed for one night, convenient location walking distance to downtown
Gabriela, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pictures are deceiving.
Our room was much smaller than pictured. Our "view" was of a propane tank behind a counter within the courtyard/restaurant area. The staff was friendly, but hard to find. We stayed one night, and I would not recommend any longer.
Russell, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The best thing about this hotel, is the staff. Manager Jasson Loeza and his staff are incredibly helpful and pleasant. Jasson gave good advice on local travel. I am a vegan, and food choices were limited, but the staff were happy to make breakfast and dinner that was not exactly on the menu. It is a safe place to stay, some walking required to get to the main city area. There is a pool but no one really uses it. The only negative was , mosquitoes can get into the bedroom when the doors are left open for cleaning. I had to use a good amount of insect repellent to help. If you are planning to spend most of the day outdoors then this hotel does the job. The breakfast buffet is a bonus! Was a good stay.
Sapna, 4-night romance trip
Verified Expedia guest review

8/10 Very good

ROBERT, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very good although we did not have hot water either day
Gary, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Brock, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place very nice outside, excellent service
Mayela, 1-night family trip
Verified Expedia guest review

6/10 Good

Overall nice enough for a short stay - location and room fine, pool area nice to sit around - but service very slow and breakfast disappointing (the ‘included’ breakfast is not the buffet).
Sam, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant traditional hotel.
Dale, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great authentic hotel
Great small hotel on west side of town. Downtown is only 5 min taxi ride (40mxn or 2usd). Included breakfast is nothing to brag but for 4usd per person you can get a very decent buffet. Overall, very authentic place with a lot of character. Room was slightly older but it is clean with great service. Averall great exerience, highly recommended
Yuri, 2-night trip
Verified Hotels.com guest review