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Suites Altea

Cuernavaca apartment with kitchen and balcony

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites Altea

Outdoor pool
Garden
Suite, 1 Bedroom | Terrace/patio
Suite, 1 Bedroom
Suite, 1 Bedroom | Terrace/patio

Reviews

7.0 out of 10

Good

Entire apartment

Sleeps 2

Popular amenities

  • Lounge area
  • Pool
  • Laundry facilities
  • Refrigerator
  • Kitchen
  • Free parking

Main amenities (7)

  • 12 apartments
  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • Garden
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Living room
  • Television
  • Garden
  • Terrace

Room options

View all photos for Suite

Outdoor pool

Suite

Highlights

Furnished balcony
Kitchen
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Cookware/dishes/utensils
Free bottled water
  • Sleeps 2

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About the area

Map
Calle Nueva Holanda 102, Colonia Jardines de Reforma, Cuernavaca, MOR, 62269

What's nearby

  • Cuauhnahuac Regional Museum - 5 min drive
  • Galerias Cuernavaca Mall - 6 min drive
  • Cuernavaca Cathedral - 6 min drive
  • AVERANDA - 7 min drive
  • Forum Cuernavaca - 7 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 89 min drive

Restaurants

  • ‪Los Mejores - ‬5 min walk
  • ‪Tacos la Princesa - ‬4 min walk
  • ‪Tacos de canasta - ‬9 min walk
  • ‪Tamales Roxy - ‬7 min walk
  • ‪Fonda "La güera - ‬6 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Suites Altea

Enjoy your visit to Cuernavaca with a stay at this apartment. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace, a garden, and a kitchen are other features.

Languages

Spanish

At a glance

DONE

Property size

    • 12 apartments
DONE

Arriving/Leaving

    • Check-in start time: 9:00 AM; Check-in end time: 4:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 4:00 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (9:00 AM - 4:00 PM)
    • The check-in location differs from the property location; go to: [Nueva Holanda 102, Colonia Jardines de Reforma]
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Refrigerator (mini)
  • Stovetop
  • Cookware/dishes/utensils

Bathrooms

  • Private bathroom
  • Shower
  • Shampoo
  • Toilet paper
  • Towels provided
  • Soap

Living spaces

  • Living room

Entertainment

  • 32-inch LCD TV with cable service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Free bottled water

Location highlights

  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 12 rooms

Fees & policies

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Suites Altea Apartment Cuernavaca
Suites Altea Cuernavaca
Suites Altea Apartment
Suites Altea Cuernavaca
Suites Altea Apartment Cuernavaca

Frequently asked questions

Does Suites Altea offer free cancellation for a full refund?
Yes, Suites Altea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this apartment?
Yes, there's an outdoor pool.
Are pets allowed at this apartment?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at this apartment?
Yes, there's free self parking.
What are the check-in and check-out times at this apartment?
Check-in start time: 9:00 AM; Check-in end time: 4:00 PM. Check-out time is 4:00 PM. Contactless check-in and check-out are available.
What is there to do at Suites Altea and nearby?
Suites Altea has an outdoor pool and a garden.
Does Suites Altea have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware and a refrigerator.
Does Suites Altea have any outdoor private spaces?
Yes, each apartment features a furnished balcony.

Suites Altea Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Fair

Property was charging for cleaning every day. For laundry also, they were charging. water from shower is slow When I informed these points to the property, they say that all these points are mentioned on Expedia page I rechecked, I did not find any of them. Anyways, cleaning is expected in property every day. But my purpose of staying in a property with kitchen is solved. I could able to cook and enjoy my stay.
6-night business trip
Verified Expedia guest review

8/10 Very good

Great place, yet to develop
Nice place, close by a lot of restaurant. Quiet. Slow wifi who keep disconnecting constantly. Clean but can be done better in the details (up corner of room) No paper toilet refill or replacement.
3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good, not great. Fair price.
The suites are not bad for the price. The area is actually quite good. You can check-in as early as 9AM and check-out as late as 6PM. It's good for the buck. The shower was the downside but overall it scores a 7/10.
Rodrigo, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Awful experience.
They didn't receive me. I got there before 6 pm and the hotel was closed. Meaning I could not check-in. They didn't answer the phone, and I could only talk to a man who identified himself as the hotel gardener. He told me they usually give him the reservations (meaning they do this often?) but that day they didn't give him mine because the hotel was fully booked so to them, mine was non-existing. As I said doors were closed so I couldn't even get to talk to anyone else. I ended up leaving and having to book another hotel last-minute, in a very busy holiday weekend, costing me 3 times what I had planned.
Verified Hotels.com guest review

2/10 Poor

suites altea y hoteles.com un fraude conjunto
El servicio PESIMO Hoteles.com se desprestigia por completo anunciando Suites Altea. Reserve por internet para el mismo día, recibieron el pago via tarjeta de crédito. Me dieron hasta número de registro: 9183422115082 todo vía internet. Llegué a "Suites" Altea, y no hubo NADA de NADA. Me tuve que ir a otro hotel. Cronología: 1. Llegué el viernes 10 diciembre de 2021 a las 11 pm viajando desde la ciudad de México en autobús, y tomando en la terminal un taxi hacia ese lugar.( reserve el mismo día a las 5 pm y llegue 11:30 pm). 2. Estaba la puerta cerrada, toque el timbre una y otra vez. Nadie salió. Una Sra. Dejó oir su voz, y me anuncié como un huésped que pagó su habitación. Respondió esa voz ( la persona nunca abrió la puerta) que no había nadie registrado, y no había lugares. Que ahí no había nada. Y no eran horas de llegar. 3. Mientras el taxi esperándome y el taxímetro contabilizando. Una voz dijo toquen la puerta negra de al lado. Caminé a la casa contigua. 4. Toque el timbre. y una voz ( tampoco abrió la puerta) dijo que ahí no era. Que sí estaba al lado lo que buscaba. 5. Luego llegó un repartidor de Hamburguesas en moto y dijo sí está ahí. Toquele. Salió un tipo de cabello claro chino, a recibir su hamburguesa diciendo que ahí no había nada disponible, que tocaramos la puerta a media cuadra que ahí eran las oficinas. 6. Acercándonos a esa media cuadra en el taxi, marqué por teléfono y nadie contestó. 7. Llegamos a esa casa "oficina" y tras mucho tocar el ti
mauricio, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Buen lugar y muy intimo
Excelente lugar, muy reservado y sobre todo discreto. Solo pago en efectivo y si quieres pagar con tarjeta debes caminar 50 metros por la calle y llegar a una casa donde aceptan la tarjeta.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALBERCA
TODO FUE EXCELENTE, PERO LA ALBERCA ESTABA UN POCO DESCUIDADA, SUCIA POR ASI DECIRLO.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Al principio batallamos para que nos dieran habitación que porque estaba todo reservado, pero al final pudieron darnos un cuarto. El lugar súper bonito y tranquilo
Karla, 1-night trip
Verified Hotels.com guest review

8/10 Very good

BONITO LUGAR SUITES ALTEA
Todo esta muy bien sobre todo la Ubicación y es un muy bonito lugar para descansar. El único detalle es el Wifi,fue inexistente... Pero es un bonito lugar! Me gustaría regresar.
Cesar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buen lugar
Un lugar tranquilo,limpio, el personal muy amable lo único que pondría son mosquiteros en las ventanas pero por rodo lo demas muy recomendable
Daniel, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Suites Altea
Me gustaria que pudieran agregar otros ventiladores de pedestal o de techo para el calor, del resto las instalaciones muy bien y muy limpio
ENRIQUE JESUS, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Josefina Administradora del lugar , una gran persona, atenta y amable, me sentí increíble muy relajada y con grandes ganas de regresar.
2-night romance trip
Verified Expedia guest review

2/10 Poor

*IMPORTANTE* los empleados de Altea Suites intentaron estafarme a mi llegada. Al hacer check-in me pidieron un pago en efectivo por el total del hospedaje, a pesar de que esto ya lo había pagado a través de Expedia 1 semana antes a mi llegada. Como me negué a pagarles, me negaron el acceso y tuve que esperar en la calle durante 3 horas, mientras el ejecutivo de Atención a Clientes de Expedia investigó la situación y logró que a través del dueño les ordenara a los empleados mi acceso. La habitación no contaba con agua caliente, los seguros de las puertas no servían bien y esto generó estrés en mi familia ya que no nos sentimos seguros en este lugar. En resumen, cero recomendable porque con empelados groseros y sin ética no te sientes seguro o cómodo.
Alberto, 1-night family trip
Verified Expedia guest review

8/10 Very good

Una muy buena experiencia, seguramente regresaremos.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Necesita mantenimiento pero en general bien
1-night family trip
Verified Hotels.com guest review

4/10 Fair

No recomendable
No tienen recepción y necesitas coordinar la entrada, que en nuestro caso fué a más tardar a las 8pm. La habitación olía a humedad. Las almohadas estaban terribles (con bolas) y no dormimos nada bien.
RAUL CARLOS, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

La puerta del estacionamiento se quedó abierta mucho tiempo y no se habían dado cuenta. El check in fue una odisea y la atención por parte del vigilante para canalizar a administración no fue clara
1-night trip
Verified Expedia guest review

8/10 Very good

Todo me pareció bien a excepción que tienen un poco descuidado el hotel y el agua de la alberca está helada porque no tienen calefacción
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

They after a phone call to the secretary honoured our Expedia price and then it was good. The establishment is lovely. WiFi is ok not great but the lovely grounds and suite make up for it. Far better than shown.
1-night trip
Verified Expedia guest review

8/10 Very good

No tenían contemplada la reservación, falta de organización y un señor que nos atendió no fue hospitalario, parecía que le íbamos a robar
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Buen lugar para descansar
En general todo bien, me gusto mucho el lugar no habia mucha gente muy tranquilo, lo unico malo es que no tiene aire acondicionado.
Tonatiuh, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Me gustó que son muy amplios y cómodos no me gustó que no hubiera limpieza diaria de la habitación
Angela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Hay que tener presente que los fines de semana el pago tiene que ser en efectivo, no se puede pagar con tarjeta porque no está la gente de administración.
1-night trip
Verified Expedia guest review