Grand Palladium Select Costa Mujeres - All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Playa Mujeres Golf Club

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Photo gallery for Grand Palladium Select Costa Mujeres - All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Aerial view
Junior Suite Beachside | View from room
Chapel
3 outdoor pools, open 8 AM to 8 PM, pool umbrellas, sun loungers
VIP Access

Reviews

8.4 out of 10
Very good
Escape to the Grand Palladium Costa Mujeres Resort & Spa - All Inclusive, where warm white sand and crystal-clear waters meet luxurious comfort. With 8 on-site restaurants, a swim-up bar, and a beach bar serving up refreshing cocktails. Previous guests rave about the helpful staff.

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 10 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • 8 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is CA $772
CA $947 total
includes taxes & fees
Apr 25 - Apr 26

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Poolside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Poolside Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Garden View Single Use

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • 66 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside Panoramic Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
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About the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440

What's nearby

  • Playa Mujeres Golf Club - 5 min drive - 2.1 km
  • Punta Sam Ferry Terminal - 7 min drive - 5.3 km
  • Mujeres Beach - 14 min drive - 3.6 km
  • Ultramar Ferry Puerto Juárez - 14 min drive - 11.2 km
  • Plaza 28 - 18 min drive - 15.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Isla Blanca - ‬8 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Xtra Time - ‬11 min walk
  • ‪World Café - ‬17 min walk

About this property

Grand Palladium Select Costa Mujeres - All Inclusive

At Grand Palladium Select Costa Mujeres - All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of Playa Mujeres Golf Club. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Isla Blanca (ShowCooking), one of 8 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 10 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and bar.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 670 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Free covered onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 8 restaurants
  • 10 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Grocery/convenience store
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On the beach
  • Free beach club
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Archery
  • Concerts/live shows
  • Evening entertainment
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 12 meeting rooms
  • Conference center (10710 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 6 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • 8 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Accessible bathtub
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Dining

Isla Blanca (ShowCooking) - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 33.94 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

Does Grand Palladium Select Costa Mujeres - All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Select Costa Mujeres - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8 AM to 8 PM.

Are pets allowed at Grand Palladium Select Costa Mujeres - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Palladium Select Costa Mujeres - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Grand Palladium Select Costa Mujeres - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.

What is there to do at Grand Palladium Select Costa Mujeres - All Inclusive and nearby?

Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Palladium Select Costa Mujeres - All Inclusive also has 10 bars, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, there are 8 onsite restaurants, featuring local and international cuisine and garden views.

Does Grand Palladium Select Costa Mujeres - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Grand Palladium Select Costa Mujeres - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Grand Palladium Select Costa Mujeres - All Inclusive like?

Grand Palladium Select Costa Mujeres - All Inclusive is located on the waterfront. Popular attractions include La Isla Shopping Mall, which is 32 minutes away by car.

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Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Vacaciones para descansar
Our stay at Grand Palladium Costa Mujeres was fantastic! From the warm welcome to the beautiful, well-maintained property, everything was perfect. The rooms were spacious and comfortable, the food was delicious, and the staff provided top-notch service. Whether relaxing by the pool, enjoying the spa, or exploring, there was always something to do. A truly unforgettable experience—I can’t wait to return!
Ignacia Solia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Camille, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Resort
We had an absolutely amazing stay at the Grand Palladium All-Inclusive Resort in Mexico! From start to finish, everything was incredible—the beautiful resort, the fantastic pools, the delicious food and drinks, and the engaging evening entertainment. A special shoutout to the team at the Kids Club for making this trip so memorable for our family! Our kids had an absolute blast with all the fun activities, including crafts, games, puppet shows, cooking classes, pool games, and so much more. The team members—Ivonne, Jessi, Nicol, Luz, Reyna, and Sara—were so kind, attentive, and creative. It was such a relief knowing our kids were in great hands while we had some time to relax. Thank you, Grand Palladium, for such a wonderful experience. We’ll definitely be back!
7-night family trip
Verified Hotels.com guest review

8/10 Very good

Unique is that Nadal tennis center
Mark, 7-night trip
Verified Expedia guest review

6/10 Good

I stayed here for a week with my 1.5 year old and 3 year old. We stayed in the JR pool side suite. The room was average, not the cleanest. We had 1 queen size bed and the pull out sofa bed. The first night we stayed, we had no sheets. After multiple (25 attempts) of going to the lobby to get sheets they did not arrive until the second night. The food was good, I really enjoyed the Thai restaurant the best. My children and I did not get sick. My husband did get sick. Beach is nice, sand is nice and little seaweed. When we there, someone did get shot on the beach. 2 men with guns dressed as security came up and shot a man. This was just before new years. You can look at the videos on TikTok.The pools and splash pad are great. The nightlife and shows were fantastic.Transportion was booked through the hotel. Getting picked up for the airport was no problem. Returning to the airport was a 1.5 hr (stressful) delay. The resort is big, they have golf carts (like taking a bus with bus stations all over). Bad for strollers. Please note they use the walkway, so when walking with your kids or stroller you have to consistently stop and move to the side to let them pass. BABIES AND MILK**you can not get free milk anywhere after the buffet and coffee shop close. you are forced to order it via room service and there is a 30$ USD charge. Stock up on your milk. I'm happy I went but I wouldn't go back. My kids had alot of fun.
Jessica Ann, 5-night family trip
Verified Expedia guest review

2/10 Poor

The worst hotel I have ever stayed at in my life. A motel on the side of the free way is 100x better than this “ Five Star” hotel. The worst food, the worst staff, the worst experience ever overall.
Vanand, 7-night family trip
Verified Expedia guest review

8/10 Very good

Overall experience was great. It was very family friendly and the resort was very nice. The only area that could be better was the buffet for dining.
Reza, 5-night family trip
Verified Expedia guest review

6/10 Good

Lisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Armen, 7-night trip
Verified Expedia guest review

2/10 Poor

First and foremost, I visited this resort a few years ago. The food, the drinks, the customer service was top notch. We now recommended the resort to 15 of our friends. Our experience was one that I want to delete from my memory forever. They put us in building 15 1st floor has to be infested with roaches. Exposed pipe in the rooms Dirty towels Multiple occasions where we ask for room cleaning and didn’t get it Asked for towels and they don’t bring it for hours Employees at the sports bar telling us we will bring food out if you give me and my chef money Employees at the poolside telling us make my Christmas and we will take care of you Employee at beach running after us for a tip while we gave his partner $20 as soon as we got to beach and he came back with a new employee when he brought us one tray of drinks and said my friend is going to take care of you. Do they think we’re stupid? This is a way to finesse people out of money!! We are embarrassed by our friends to have recommended it. They had the worst trip ever. To top it off, we have $500 missing from a room and instead of putting blame on them immediately , all I asked was police to show up and run fingerprint tests and they said they’re not allowed to go inside. This answered my question. We actually had to call police to the resort to Come file a report. Trip from hell indeed
acop, 7-night family trip
Verified Expedia guest review

4/10 Fair

A 5 star resort on a limited budget. House keeping was inconsistent. Employee's weren't friendly.
Frank, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The area is very family orient. Just didn't like the walking area and the golf cart going same direction because i'm always afraid that i'll get run over by one if not careful and keep watchful.
Houen, 4-night family trip
Verified Expedia guest review

4/10 Fair

we were a large group of friends and most of us got food poisoning, the bottled water that was provided in the rooms had a terrible taste and couldn't be drunk. The families with small kids were refused to be given milk in the cartoon, only in the cups which were not sufficient when you had 2 small kids that need milk overnight.
Niculina, 7-night family trip
Verified Expedia guest review

6/10 Good

Beautiful resort and very aesthetic. Needs a nightclub and more options for nightlife however. Staff isn’t impressive, there’s a select few that wowed us but overall they seem like they’re not happy to see particular tourists and comes off as racist. They would show favouritism to their own and for the English speaking coloured people, just know you won’t be prioritized.
Alana, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a great experience. Im not a fan of going or being at the beach, but staying here made it enjoyable and relaxing. The all inclusive made it so worth it room amenities, drinks alcoholic/non, food/ restaurants (variety) and very accommodating to best of their abilities, towel stations all over property near pools and beach. Profesional photographers offering at the beach/resort personalized pictures (pictures are $$$ tho). Theres stores for shopping, prices can range ($$-$$$). The are always activities and fun happen everyday/night for adults and kids. Its a very family/adult oriented. I will also exclaim that this experience is very TOURIST oriented, so for my raza or POC visitors/tourists dont be afraid to bring out the flavor or heat to the party... Staff is so HARD working/FRIENDLY if you like please show your appreciation. (TIP or just be RESPECTFUL) Please leave your uppitiness/micro agressions at home or your country. They have everything onsite/ they will find a way to make things happen if you need something incase of emergency (for a $). Sadly, my wife got the flu throughout our stay, to our surprise they have a Dr on site that we visted and consulted/got meds ordered via external pharmacy (for a cost). Her health improved with meds. The property cleanliness and organizatiorivals other top (very minor icks rooms/resort). The property is fairly new a shy 6 years, theres still a bit minor construction and upgrading happing throught, (didnt take magic away).
Angel, 6-night romance trip
Verified Expedia guest review

6/10 Good

Agnieszka, 4-night trip
Verified Expedia guest review

6/10 Good

Yuleyka, 4-night trip
Verified Expedia guest review

2/10 Poor

We attended the resort for a friend’s wedding and during the reception my boyfriend left his ray ban sunglasses on the table and by the end of the night the sunglasses were gone. We immediately told the wedding planner who initially told us security “will look at the cameras” (which we didn’t see any in the area) and she’ll let us know. Before leaving for the night I approached her again to ask when will we hear back from her and she switched her response and told me we have to go make a report by the front desk so it can get investigated. At this point we’re already upset because that should have never happened, but then she tops it off by giving us false information the first time we approach her only to switch it up later on. The next day we did the report and we were told we’d be informed of any results however we already left back home and we still haven’t heard back. Also,the food was terrible. The only good thing was breakfast and we even had a hard time getting that. The line was long and once we reached the front we were told we had to wait 15 mins to sit. During dinner we had an even worse experience at one of the Italian restaurants. Reservations were made for 14 people but when we arrived we were told only 9 could sit because there was no more space available. However there was a whole row of open tables and we were told by our friends who did sit that those tables remained open during their whole dining time. And the pool stinks by the swim up bar.Terrible time.
Joseph, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The standard rooms were far from the beach.
Joanne, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice property a little big and hard to move around without a golf cart. Rooms smell like mildew.
Shaied Vernal, 4-night family trip
Verified CheapTickets guest review

10/10 Exceptional

All staff are so good the hotel is the best and the restaurants incredible came back again
ana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This resort is one of the nicest I've ever stayed at. The quality of the room, the facilities around the resort. Fantastic. Clean. Great service.
C. Paul, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great property
Wes, 4-night family trip
Verified Expedia guest review

8/10 Very good

Justin Thomas, 7-night trip
Verified Expedia guest review