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All properties in Ixtapa, Guerrero, Mexico

Azul Ixtapa Beach Resort and Convention Center - All Inclusive, Ixtapa

All-inclusive beachfront property with spa, near Quieta Beach

  • Free WiFi in lobby and free parking
From
$202 CAD

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.

Property renovations and closures

  • We're sorry, properties in this area are unavailable for the dates you selected.
  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
1 / 63Outdoor Pool
8.2.Very Good.
  • Overall this is a good resort property. I would recommend it for families as there is an…

    Feb. 8, 2020

  • Property was beautiful. It had a wonderful view of the ocean and Ixtapa island. We…

    Jan. 25, 2020

See all 183 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 400 guestrooms
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 poolside bars
  • Full-service spa
  • 3 outdoor pools

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television

What’s around

  • On the beach
  • Linda Beach - 9 min walk
  • Ixtapa Island - 10 min walk
  • Quieta Beach - 5 min walk
  • Varadero Beach - 10 min walk
  • Marina Ixtapa - 4.8 mi / 7.8 km
We're sorry, properties in this area are unavailable for the dates you selected.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, Beach View
  • Superior Room, Beach View
  • Deluxe Room, 1 Bedroom, Beach View
  • Superior Room, 1 Bedroom, Beach View

Location

  • On the beach
  • Linda Beach - 9 min walk
  • Ixtapa Island - 10 min walk

What’s around

Landmarks

  • On the beach
  • Linda Beach - 9 min walk
  • Ixtapa Island - 10 min walk
  • Quieta Beach - 5 min walk
  • Varadero Beach - 10 min walk
  • Marina Ixtapa - 4.8 mi / 7.8 km
  • El Palmar Beach - 5.2 mi / 8.3 km
  • Zihuatanejo Bay - 9.1 mi / 14.6 km
  • La Madera Beach - 9.6 mi / 15.4 km
  • La Ropa Beach - 9.8 mi / 15.7 km
  • Las Gatas Beach - 11.8 mi / 19.1 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 33 min drive

At a glance

Size

  • 400 rooms
  • Arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-6 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Nightclub
  • Swim-up bar
  • Tennis on site
  • Pool umbrellas
  • Billiards or pool table

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • Dining availability limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Miniature golf
  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Gratuities
  • Taxes

Spa

Itsi Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Costa Azul - This restaurant specializes in Mediterranean cuisine. Reservations are required.

Oyster Bar - This restaurant specializes in seafood. Reservations are required. Open select days.

La Terraza - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Plaza Mexicana - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Colores - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Tennis on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby

Small print

Also known as

  • Azul Ixtapa All Inclusive Beach Resort
  • Azul Ixtapa Beach Resort
  • Azul Ixtapa Beach
  • Hotel Azul Ixtapa Beach Resort and Convention Center Ixtapa
  • Ixtapa Azul Ixtapa Beach Resort and Convention Center Hotel
  • Hotel Azul Ixtapa Beach Resort and Convention Center
  • Azul Ixtapa Beach Resort and Convention Center Ixtapa
  • Azul Ixtapa All Inclusive Beach Resort Convention Center
  • Azul Resort
  • Azul
  • Azul Ixtapa All Inclusive Beach
  • Azul Ixtapa Beach Resort Convention Center All Inclusive
  • Azul Ixtapa All Inclusive Beach Resort Convention Center
  • Azul Ixtapa All Inclusive
  • Resort Azul
  • Azul Ixtapa All Inclusive Beach Resort
  • Azul Ixtapa All Inclusive Beach
  • Azul Ixtapa All Inclusive Beach Resort Convention Center

Optional extras

WiFi is available in guestrooms for MXN 150 per night (1-device limit, rates may vary)

Policies

The all-inclusive plan includes all meals but only limited dining at specialty restaurants: 1 specialty dinner for stays of up to 4 nights; 2 specialty dinners for stays of up to 6 nights, and 3 specialty dinners for stays of up to 9 nights. Reservations are required.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Day gala dinner fee for stays on 1 January

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Azul Ixtapa Beach Resort and Convention Center - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 6 PM. Check-out time is noon. Express check-out is available.
  • Yes, there are 6 onsite restaurants, featuring Mediterranean cuisine and poolside dining. Nearby restaurants include Bistro Soleiado (4.2 mi), Deborah's Restaurant (4.6 mi), and Casa Morelos (4.6 mi).
  • Have fun with onsite activities like kayaking, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Azul Ixtapa Beach Resort and Convention Center - All Inclusive also has 3 poolside bars, 3 bars, and a nightclub, as well as a fitness center and a garden.
8.2.Very Good.
  • 6.0.Good

    I wouldn't go again

    I've never stayed on the pacific side of Mexico before, and I don't think I will again. Our stay was okay. We tend to go on a number of excursions, and I found the staff was not helpful in trying to get contact information, or details about trips. Also, when asking about different areas of the hotel, many concierge members didn't have the answers, nor did they bother finding them out for us. The cleaning and restaurant staff were predominantly friendly and helpful, but the reception staff was frustrating to deal with. My phone was stolen at the beginning of our trip and when I inquired about reporting it, or if there was a lost and found, they were dismissive. I moved my query to the concierge desk and they were equally as unconcerned or helpful. There was no support or concern for something that was a rather important item to have been stolen. It is a beautiful area, and there was a fair amount to do to keep the people in our group entertained. We had a night at the Oyster Bar a la carte - the waves crashed over the railing, soaking my daughter and I (and our dinners), and no one came to help. We had to request new meals and beverages. Basics: The pool area is well maintained. The food gets boring pretty quickly - it is the same in all the buffets every day The staff is not supportive, and certainly not proactive The beach is great for short bursts as there is no shade provided The beds are adequate, but not good The lobby bar doesn't open until 4 - even for pop/tea

    Cara, 7 night family trip, Apr. 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good Option at Ixtapa

    The facilities are in good shape, the service was very good, and the buffet food was ok (Nothing special). If you want to spend your vacation staying at the pool area is a very good option. The pools are great, specially the kid's. If you are a beach person, it might depend on the season, but in September the beach is impossible to use. The beach was very dirty due to the rainning season. The a la carte dinner was amazing, very very good. To use the beach we had to go to Playa La Ropa, which was in good condition.

    Elio, 4 night family trip, Sep. 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    I have been coming to Ixtapa for over 20 years and was not aware this property was even here. We have always stayed south of the Marina on the hotel "strip". I was very pleased with this resort and I have been to many others so I feel qualified to give my opinion. Food quality at buffets can be challenging for resorts and I thought the Azul food quality was above average. The sit down restaurants were nice too and the menus had varied cuisine. I enjoyed every meal. We were a little turned off with the restaurant reservation process that limited us to only 3 nights but we made do. Hotel staff were extremely nice and accommodating, both wait staff and room cleaning service. The towels and wash clothes in the room were very rough. We would have preferred softer towels for drying off after all day sun from being around the fabulous pool. 2 separate levels with fountains and tanning shelves. We never had any problems finding chairs around the pool, a problem at many other resorts. It was right on the ocean, beautiful beach and all rooms boats an ocean view. We were on the 7th floor and the view was just fantastic. Overall, on a scale of 1 to 5, I would rate this resort a 4.5.

    7 night trip with friends, Feb. 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The location the poolside restaurant everything perfect.

    Abel, 3 night romance trip, Feb. 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The food was good nice bleach view and good people

    Nando, 2 night family trip, Feb. 8, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Decent all inclusive resort

    Good facilities but food selection and quality could be higher

    3 night trip, Jan. 16, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    This place is awful. Terrible food. Too many people. Photos look nice but there are sooo many people packed in. You cannot sit by the pool or on the beach. Too many people. Trashy. Gross place.

    2 night family trip, Jan. 4, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    You can find a better all inclusive for you money

    We live in mexico and we go every few months to an all inclusive hotels all over the country. This one is by far the lowest rated of all. and I will share the reasons why: 1. Food standard is very low. all resturants are with the same food during the morning with no vegis, only one plate of chese offered and very low capacity of ages chefs. At night you have few resturants that are good but nothing more. the wine of the house is low quality and there is no option to buy wine. 2. Rooms - All mattresses are with springs, very low quality and make the night sleep very bad. All of the cushions are also low quality and even that we asked to get new once it was impossible. No drinks or other things in the mini bar like they do in other all inclusive. 3. Kids Club - we have 3 kids and when we go to Iberostar or Hyatt Los cabos, they want to stay more... here they didn't want to go and stay. The kids club work with no interesting activities for the kids, they do a some activities that they ask money for... like a 100 pesos for cocking activitity. the team also was without the proper enegry I think. 4. THIS IS THE ONLY ALL INCLUSIVE THAT ASKS 150 PESOS A DAY FOR INTERNET IN YOUR ROOM.. AND NOT ONLY - FOR ONLY ONE DEVICE !!!! never seen somthing like this before. Over all not a place to take your family in you want a good all inclusive hotel

    Matan, 7 night family trip, Dec. 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Fabulous staff! Very friendly and helpful. Only downside was the location of the hotel was a bit far from Ixtapa.

    Lori, 7 night romance trip, Nov. 23, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    nothing. wish they disclosed non smoking policy before stay.

    7 night family trip, Jul. 14, 2019

    Verified Expedia guest review

See all 183 reviews