SLS Cancun

Hotel with outdoor pool, near Ultramar Ferry Puerto Juárez

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At SLS Cancun, you'll be within a 10-minute drive of Plaza Las Americas and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Langosta Beach and Playa Tortugas are within a short drive.
Wonderful

Popular amenities

  • Pool
  • Free parking
  • Restaurant
CA $264
CA $264 total
includes taxes & fees
Nov 5 - Nov 6

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About the area

Map
Boulevard Kukulcán Km 1, Lote 1 02 UC Mz. 27, Zona Turística Puerto Cancún, Cancún, Q.Roo, México, CP. 77500, Cancun, ROO, 77500

What's nearby

  • Puerto Cancun Marina Town Center - 10 min walk - 0.8 km
  • Nichupté Lagoon - 3 min drive - 1.8 km
  • Las Perlas Beach - 4 min drive - 2.5 km
  • Playa Tortugas - 6 min drive - 4.6 km
  • Langosta Beach - 7 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Tulum Intl. Airport (TQO) - 176 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Coco Café - ‬10 min drive
  • ‪Kaajal - ‬11 min walk
  • ‪Casa Palma - ‬17 min walk
  • ‪Blue Water Grill - ‬10 min drive

About this property

SLS Cancun

  • At SLS Cancun, you'll be within a 10-minute drive of Plaza Las Americas and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Langosta Beach and Playa Tortugas are within a short drive.

At a glance

Special check-in instructions

    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Parking

    • Free onsite self parking

Have a question?

Get instant answers with AI powered search of property information and reviews.

SLS Cancun Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Verified review

8/10 Very good

This property is gated and so was a little bit more challenging for my uber ride to access. Arrived a bit early and were told we would be messaged when our room was ready, this did not happen, instead we had to check back in with them. We waited in the beautiful pool. Hotel was not anywhere near full, but needed to wait for a room that had previously been occupied. Room we received was beautiful on the inside, however directly across from the elevator. A+ bathtub and luxurious shower. Super comfortable bed. Reserved an ocean view jr suite, but was on the other side of the hotel. I suspect this is because we had reserved a room at discount through Expedia. The hotel staff were helpful but the restaurant service was not great. Upon taking our orders the waiter asked why we weren't ordering more alcohol. We obliged, ordered more drinks and put in the food order- which he also questioned why there was not more of. After ordering he said alright see you in 3 years, a weird joke but then proceeded to disappear for 50 minutes- no water, no drinks- and we were the only ones in the restaurant. The manager came over at the end of those 50 minutes to ask what we ordered and then put the order in and we got food about 10 minutes later. When the food arrived it was delicious, and the drinks were good too. I let them know my food allergy, and 2 of the 3 dishes were made incorrectly, but at that point I just ate the falafel and asked for the check. Really confusing dining experience.
Verified review

10/10 Exceptional

staff was so friendly and one of the best hotels I've stayed in. Will be staying here again.
Verified review

10/10 Exceptional

Great property, we will defenitely return to stay here
Verified review

10/10 Exceptional

Loved the food, service, location. Everything was so great!
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10/10 Exceptional

Hotel was very accommodating. Thank you to Luis and Pamela for helping us out with a room upgrade! The place was super clean and quiet always smelled good, everyone was so kind and attentive!
Verified review

6/10 Good

LACK OF GENTLENESS OF THE RECEPTION STAFF, FOOD WAS NOT THAT GOOD. THE ROOM DID NOT HAD SHAMPOO IN THE SHOWER DISPENSER, THE PUT A COFFE MACHINE IN THE ROOM BUT THEY DONT PUT SPOONS TOS STIR THE COFFE, A LOT OF SMALL POOR DETAILS THAT WE FELT THAT SLS IS LIKE A WANNA BE LUXURY HOTEL. A LOT OF OPPORTUNITIES TO IMPROVE.
Verified review

8/10 Very good

The service at the pool is extra slow. I waited 45 minutes for a pizza. The bed, it had no bed topping, Only 1 sheet And a comforter. It didn’t feel hygienic!
Verified review

10/10 Exceptional

Todo el servicio y lugar ESPECTACULAR
Verified review

2/10 Poor

Había una araña aunque pequeña en la cama. Eso comprueba que no fumigan...tengo video por si gustan lo sub9. Además ni siquiera una disculpa ni cambio de habitación..... nunca contestaron la llamada solo mandaron al de limpieza y no cambiaron la almohada..... En fin pésimo servicio...
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10/10 Exceptional

Excelente lugar, lo recomiendo muchísimo, volvería a ir una y otra vez
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10/10 Exceptional

Es moderna , limpia y la gente muy hospitalaria
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10/10 Exceptional

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10/10 Exceptional

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8/10 Very good

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10/10 Exceptional

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10/10 Exceptional

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10/10 Exceptional

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10/10 Exceptional

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10/10 Exceptional

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10/10 Exceptional

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2/10 Poor

Verified review

10/10 Exceptional

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10/10 Exceptional

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10/10 Exceptional