Hotels in Hanoi

"The staff were very friendly and helpful. The rooms were clean and spacious. The breakfast was very nice and had a really good range of good. The location was handy for the old town and markets. Would recommend to anyone wanting to stay in Hanoi."

"The hotel and its staff go out of their way to make your stay exceptional in this very beautiful city. Within no time you are greeted by your name. Breakfast was my favorite part of I had to pick shortly followed by the location and ease to get everywhere. Example of client service We had a booking at the opera where the tickets were supposed to be silvered at the lobby, unfortunately this didn’t work out as planned, the reception took it upon them and contacted the opera and managed that we got our tickets on time. "

"The rooms were really big and clean. Location of the hotel is conveniently located in a nice mall. Really walkable to almost all attractions in old town. Food and convenience stores are plenty in the area. Bathroom was clean too."

"Had a lovely stay here, highly recommend and would go back"

"Loved everything about it "

"Great location, friendly and helpful staff. We stayed with family - 2 adults and 2 kids. Family room was ideal."

"Just amazing exp"

"We stayed here for three nights split into two stays with our Halong Bay cruise in between them. We wanted to travel light for the boat and the hotel had no issue in keeping our suitcases safely locked away for us. From the moment you arrive to the time you depart, you can expect top class service with lots of friendly smiles. One of the front desk managers , Sophie (I guess this as she wore a smart business suit compared to the others who were in traditional Ao Dai outfits), went out of her way to make sure we got our Halong Bay tour bus. As it was a bigger bus it couldn’t come down our tight street so she took the call from our guide and then personally escorted us with one of the doorman up to the corner where she had arranged for us to be picked up. Thanks Sophie! The room was modern in a classic French style and everything worked perfectly. It was small but it was what we paid for and what you expect in a major city where land is precious. We actually got an upgrade to same room type but a better view on both occasions, one with lake views on the top floor. Very comfortable with a great walk in shower and top notch bed and bedding. Breakfast is on the twelfth floor so you get awesome views of the city and Lake Hoan Kiem. Staff are very friendly and very attentive and switched on. Barista coffee is available at an extra cost, but the included coffee and tea will be refilled regularly at your table by one of the numerous vigilant team members. The buffet itself is "

"Very friendly staff who cater to every need. Buffet breakfast includes a variety of pastries, eggs made your way, great Vietnamese coffee and fresh fruits. Roof top bar has great views of the city and st.josephs cathedral. Spa and massage services also very good. Hotel is located in a very central location with access to all sights and amenities. No traffic noise experienced on the 9th floor."