Grand Palladium Select Costa Mujeres - All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Playa Mujeres Golf Club

Choose dates to view prices

Photo gallery for Grand Palladium Select Costa Mujeres - All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
8 restaurants, breakfast, lunch served; local and international cuisine
Reception
Lobby sitting area
3 outdoor pools, open 8 AM to 8 PM, pool umbrellas, sun loungers
Escape to the Grand Palladium Costa Mujeres Resort & Spa - All Inclusive, where warm white sand and crystal-clear waters meet luxurious comfort. With 8 on-site restaurants, a swim-up bar, and a beach bar serving up refreshing cocktails. Previous guests rave about the helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 10 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • 8 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is CA $642
CA $786 total
includes taxes & fees
Jun 3 - Jun 4

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Poolside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Poolside Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Garden View Single Use

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • Lake view
  • 66 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Partial ocean view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside Panoramic Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Ocean view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440

What's nearby

  • Playa Mujeres Golf Club - 19 min walk - 1.6 km
  • Mujeres Beach - 6 min drive - 3.2 km
  • Isla Mujeres Ferry Terminal - 52 min drive - 12.9 km
  • North Beach - 53 min drive - 13.6 km
  • Dolphin Discovery - 56 min drive - 16.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Isla Blanca - ‬8 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Xtra Time - ‬11 min walk
  • ‪World Café - ‬17 min walk

About this property

Grand Palladium Select Costa Mujeres - All Inclusive

At Grand Palladium Select Costa Mujeres - All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of Playa Mujeres Golf Club. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Isla Blanca (ShowCooking), one of 8 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 10 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and bar.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 670 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Free covered onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 8 restaurants
  • 10 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Grocery/convenience store
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On the beach
  • Free beach club
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Archery
  • Concerts/live shows
  • Evening entertainment
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 12 meeting rooms
  • Conference center (10710 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 6 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • 8 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Accessible bathtub
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Dining

Isla Blanca (ShowCooking) - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

Does Grand Palladium Select Costa Mujeres - All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Select Costa Mujeres - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8 AM to 8 PM.

Are pets allowed at Grand Palladium Select Costa Mujeres - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Palladium Select Costa Mujeres - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Grand Palladium Select Costa Mujeres - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.

What is there to do at Grand Palladium Select Costa Mujeres - All Inclusive and nearby?

Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Palladium Select Costa Mujeres - All Inclusive also has 10 bars, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, there are 8 onsite restaurants, featuring local and international cuisine and garden views.

Does Grand Palladium Select Costa Mujeres - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Grand Palladium Select Costa Mujeres - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Grand Palladium Select Costa Mujeres - All Inclusive like?

Grand Palladium Select Costa Mujeres - All Inclusive is located on the waterfront. Popular attractions include La Isla Shopping Mall, which is 32 minutes away by car.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Family friendly
Buffets
Children
Drinks
Spa

What guests liked

  • The beach was clean, calm, and had clear waters with plenty of chairs available for guests. (27 reviews)
  • The pools were great, clean, and well-attended with many activities and a zero-entry kids pool. (23 reviews)
  • The spa at this property is phenomenal, providing a truly relaxing experience with great quality and exceptional service. (13 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Our stay at Grand Palladium Costa Mujeres was fantastic! From the warm welcome to the beautiful, well-maintained property, everything was perfect. The rooms were spacious and comfortable, the food was delicious, and the staff provided top-notch service. Whether relaxing by the pool, enjoying the spa, or exploring, there was always something to do. A truly unforgettable experience—I can’t wait to return!
3-night family trip

10/10

Great facility. Well run.
4-night trip

4/10

We had to leave our personal belongings with the staff when we first got there. My Valentino wristlet got stolen. So disappointed! Towels were very old. Room got cleaned only once during our stay and the bathroom flooded every time we took a shower. Food was ok. Good service.
3-night trip

10/10

This resort was beautiful! The food was good, the pools were nice, and we enjoyed our suite. I had a great time. Luis at El Dorado was awesome as well.
2-night romance trip

10/10

You’ll never need to leave this well equipped and serviced resort! Excellent a la carte dining options (15 restaurants!) but book as soon as you check-in! Staff are ultra friendly and go above and beyond to make your stay a memorable one.
7-night family trip

10/10

Arrived at night to a beautiful gated property. Checking in was okay until we got charged an extra $120 per night. We were attending an event but because we booked through Expedia, the desk clerk stated we needed to pay an extra $40 per night per person for the 3 nights. I found out later that was not true and asked for a refund. This made for a rocky start. Our iron and tv remote did not work but these were rectified very timely by courteous staff. The celebration events were tastefully done and we had a wonderful time. Our door’s lock was broken and a light switch kept popping out exposing wires which resulted in my 4 star score. The view from our balcony overlooking the garden was awesome. I would visit the property again and recommend it to friends.
4-night family trip

10/10

3-night trip

6/10

There was no wow factor as we pulled up to the resort as it was under construction. The check in process was fine. I didn’t realize it when I booked it that for access to all the restaurants you need to pay extra per person per day. The worker finally went down to $150, making it sound like it was for all 5 nights. Just before he went to scan our card he said per day. After already paying enough per person for the stay we decided not to pay the extra daily fee. Booking reservations for dinner up front was very time consuming and one of the reservations didn’t go thru. The rooms were nice and we were able to keep them cool. There was one full day our rooms were never cleaned even though we did have the green housekeeping light on all day. We finally just called for towels. There weren’t always carts available and you’d have to wait quite a while to get one. The buffets were both good. Lots to choose from with the option of fresh foods being made like fish, pasta, and omelets. Some staff were unfriendly but most were pleasant. They did not understand enough English though. The beach was clean and there were always enough chairs to sit as well as by the pools. Make sure you download their app, it’s helpful with the activities. This is our least favorite resort we’ve been to and wouldn’t go back. But for the 5 nights we were there we did enjoy ourselves enough. There isn’t a lot to do for teenagers. We prefer fun activities for them throughout the day and night.
5-night family trip

10/10

1-night trip

10/10

Highly recommend this resort for getaways. Clean property, attentive service, great beach. Don’t be scared by the size of the resort. It is not troubling at all to get to where you need to go whether walking or using their cart/ferry services.
3-night romance trip

10/10

1-night trip

10/10

As someone who travels very often and has visited plenty all inclusive properties , me and my family had the best service and experience at the grand palladium. the food , location , and service was all great . However our best interactions was with Paul the guest service manager. Paul was very professional and respectful and was able to accommodate my parents to make them happy . He would go out of his way to make our experience and stay the best. I think Paul is a great addition to grand palladium and would love to see him grow with the company

6/10

Grand Palladium is definitely NOT one of the top tier Cancun resorts. I have been to Cancun for 5 times including this week and Grand Palladium is barely average. I am disappointed for paying premium but receiving only so so quality experience. Room is big, sofa bed is big, good. But all other things in room is far from good. Shower room glass is dirty, not cleaned and disprdered, when I try to close the door, it snaps onto the toilet door and makes big noisy. Toilet was not cleaned, tissues were still on the ground when we checked in. As a relative new hotel, the facility looks like 20 years old, shabby, lack of maintenance. Hair dryer in my mom’s room was completely broken, so not usable at all. Floor was made from stone/tile and is very slippery. My kids fell down twice when walking in the wet showerroom floor. So if you have kids and senior, stay away from this hotel. Bed was made but sheet was dirty and I can still see something like blood or dirty on edge of sheet, Poor. Phone in the room but no explanation so if you want to call lobby or room service, you need to ask for their number first. Dining is so so. Literally so so. Dinner reservations needs to be placed early but funny thing is that when we place order they have very limited time slots available but when we come to the restaurant l, it is almost empty. If you have the capacity why don't you let your customer reserve? But staff was friendly. Buffet is so so, I am ok with that.
3-night family trip

6/10

Property was clean. Staff was excellent. Overall a good stay
6-night family trip

4/10

Overall, the resort is nice. Tje restaurant selections were done but the food was subpar. Nothing spectacular. My main issue was the room. When I arrived, the sink and bathtub were both dirty. My toilet would constantly run after flushing it. The sinks drained extremely slow so it was always full of water. The table out on my balcony was never cleaned . I always felt a film on it. The balcony chairs were never repositioned like they should be once your room is cleaned. This is exactly how I know nobody went outside to clean or tidy up. What I was disgusted by the most was the bedframe. At the bottom edge of the bedframe, it was most likely a previous guest, clipped their disgusting toenails and left All of the clippings there. I could not believe how this resort does NOT clean their rooms well, AT ALL. I left those clippings there my entire stay to see if housekeeping would re.oce them. Those clippings stayed there MY ENTIRE STAY. I have never been so disgusted in my life. This truly goes to show that the people that clean our rooms really do not do a thorough job, AT ALL. This resort is beautiful and kid friendly but I can honestly say that I will never be back.
4-night family trip

10/10

We had an absolutely amazing stay at the Grand Palladium All-Inclusive Resort in Mexico! From start to finish, everything was incredible—the beautiful resort, the fantastic pools, the delicious food and drinks, and the engaging evening entertainment. A special shoutout to the team at the Kids Club for making this trip so memorable for our family! Our kids had an absolute blast with all the fun activities, including crafts, games, puppet shows, cooking classes, pool games, and so much more. The team members—Ivonne, Jessi, Nicol, Luz, Reyna, and Sara—were so kind, attentive, and creative. It was such a relief knowing our kids were in great hands while we had some time to relax. Thank you, Grand Palladium, for such a wonderful experience. We’ll definitely be back!
7-night family trip

8/10

7-night trip

4/10

3-night trip

8/10

Unique is that Nadal tennis center
7-night trip

6/10

I stayed here for a week with my 1.5 year old and 3 year old. We stayed in the JR pool side suite. The room was average, not the cleanest. We had 1 queen size bed and the pull out sofa bed. The first night we stayed, we had no sheets. After multiple (25 attempts) of going to the lobby to get sheets they did not arrive until the second night. The food was good, I really enjoyed the Thai restaurant the best. My children and I did not get sick. My husband did get sick. Beach is nice, sand is nice and little seaweed. When we there, someone did get shot on the beach. 2 men with guns dressed as security came up and shot a man. This was just before new years. You can look at the videos on TikTok.The pools and splash pad are great. The nightlife and shows were fantastic.Transportion was booked through the hotel. Getting picked up for the airport was no problem. Returning to the airport was a 1.5 hr (stressful) delay. The resort is big, they have golf carts (like taking a bus with bus stations all over). Bad for strollers. Please note they use the walkway, so when walking with your kids or stroller you have to consistently stop and move to the side to let them pass. BABIES AND MILK**you can not get free milk anywhere after the buffet and coffee shop close. you are forced to order it via room service and there is a 30$ USD charge. Stock up on your milk. I'm happy I went but I wouldn't go back. My kids had alot of fun.
5-night family trip

2/10

The worst hotel I have ever stayed at in my life. A motel on the side of the free way is 100x better than this “ Five Star” hotel. The worst food, the worst staff, the worst experience ever overall.
7-night family trip

8/10

Overall experience was great. It was very family friendly and the resort was very nice. The only area that could be better was the buffet for dining.
5-night family trip

6/10

3-night trip

10/10

3-night family trip

2/10

7-night trip