Grand Sunset Princess - All Inclusive in Playa del Carmen: Reviews, Deals, and Hotel Rooms on Hotels.com

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Beachfront property in Playa del Carmen with water park and spa

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Dates

December 2024

January 2025

Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | View from room

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Free breakfast

Non-smoking

Main amenities

Daily housekeeping
On the beach
9 restaurants and 2 beach bars
3 poolside bars and 9 bars/lounges
3 swim-up bars
Full-service spa
12 outdoor pools and indoor pool
4 spa tubs
Water park
Nightclub
Free children's club
Free supervised childcare

Feel at home

Children stay free
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Private bathroom

CA $572 total

includes taxes & fees

Jan 2 - 3 Jan 2025

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 28 of 28 rooms

Super Saver

Highlights

Balcony

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

47.56 sq m
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

55 sq m
Sleeps 3
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Garden View

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

55 sq m
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Free minibar, in-room safe, desk, blackout drapes

Family Club Room - Pool Access, Pool View

Highlights

Balcony

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Separate bathtub and shower

59 sq m
Sleeps 5
1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Family Room

Highlights

Balcony

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

Separate bathtub and shower

59 sq m
Sleeps 5
1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Suite (with 2 Jacuzzis)

Highlights

Balcony

Separate sitting area

Air conditioning

Free rollaway/extra beds

Free minibar items

Flat-screen TV

Ceiling fan

Blackout drapes/curtains

59 sq m
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite with Jacuzzi and Outdoor Shower

Highlights

Balcony

Separate sitting area

Air conditioning

Free minibar items

LED TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

59 sq m
Sleeps 2
1 King Bed

Single Room Deluxe With Garden View

Sleeps 1
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Deluxe With Garden View

Sleeps 3
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Double Room With Lake View

Lake view
Sleeps 2
1 King Bed OR 2 Double Beds

Double Room Premium With Garden View

Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Quadruple Room Deluxe With Garden View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Triple Room Premium With Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Premium With Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Luxury With Pool View

Sleeps 2
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Single Room Deluxe With Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Premium With Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Single Room Deluxe With Garden View

Sleeps 2
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Single Room Luxury With Pool View

Sleeps 1
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Single Room With Lake View

Lake view
Sleeps 1
1 King Bed OR 2 Double Beds

Triple Room Deluxe With Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Triple Room Premium With Garden View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Triple Room Deluxe With Garden View

Sleeps 3
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Quadruple Room Premium With Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Triple Room Luxury With Pool View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Single Room Premium With Garden View

Sleeps 1
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Deluxe With Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Single Room Premium With Garden View

Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Free breakfast

Spa

Free parking

CA $516 total

includes taxes & fees

Jan 7 - 8 Jan 2025

About the area

Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

Playa Xcalacoco - 13 min walk
Gran Coyote Golf - 7 min drive
El Camaleón Mayakoba Golf Course - 8 min drive
Tres Rios Ecopark - 13 min drive
Punta Esmeralda Beach - 22 min drive

Getting around

Cancun Intl. Airport (CUN) - 51 min drive
Cozumel Intl. Airport (CZM) - 12.6 miles/20.3 km
Free beach shuttle

Restaurants

‪Amaranto - ‬15 min walk
‪Alberca - Pool - ‬2 min walk
‪Privilege Lounge - ‬10 min walk
‪Piano Bar - ‬17 min walk
‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

At Grand Sunset Princess - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and volleyball, plus you'll be within a 15-minute drive of Quinta Avenida. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Buffet Naranja, one of 9 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool, and a nightclub. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Dancing

Entertainment

Access to onsite nightclubs

Onsite live performances

Languages

English, French, German, Spanish

At a glance

Hotel size

- 672 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Babysitting*
- Free supervised childcare
- Free children's club

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free uncovered onsite self parking
- Wheelchair-accessible parking and van parking on site

Offsite

- Free beach shuttle

Other information

- Smoke-free property

Property amenities

Food and drink

Free buffet breakfast each morning 7:00 AM–11:30 AM
9 restaurants
9 bars/lounges
2 beach bars
3 poolside bars
3 swim-up bars
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli

Traveling with children

Children stay free (see details)
Free children's club
Water park access (surcharge)
Children's pool
Playground
Free supervised childcare/activities
Lifeguard on site

What to do

On the beach
Free beach shuttle
Tennis lessons
Fitness classes
Beach volleyball
Basketball
Archery
Kayaking
Snorkeling
Evening entertainment
Shopping
Pool table
Table tennis
Scuba diving nearby

Working away

5 meeting rooms
Conference space (5425 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Free beach shuttle
Free pool cabanas
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages

Facilities

ATM/banking
Garden
Terrace
Health club
12 outdoor pools
An indoor pool
Water park access (surcharge)
Arcade/game room
Full-service spa
Nightclub
4 spa tubs
6 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Vegetarian dining options
Humane treatment of captive wild animals
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture

Accessibility

Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Window screens

Sleep well

Blackout drapes/curtains
Bed sheets provided

What to enjoy

Balcony
Separate living room

Freshen up

Private bathroom
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Le Fleur - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

La Vaqueria - This theme restaurant serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

Late check-out can be arranged for an extra charge of MXN 50 (subject to availability)

Children & extra beds

Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a security system and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Grand Sunset Princess All Inclusive

Grand Sunset Princess All Suites Resort

Grand Sunset Princess - All Inclusive Playa del Carmen

Grand Sunset Princess All Suites Resort Spa All Inclusive

Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Sunset Princess - All Inclusive offer free cancellation for a full refund?

Yes, Grand Sunset Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Sunset Princess - All Inclusive?

Yes, there are 12 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Sunset Princess - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Sunset Princess - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 50 (subject to availability).

Is there an onsite casino at Grand Sunset Princess - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Grand Sunset Princess - All Inclusive and nearby?

Have fun with onsite activities like kayaking, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Grand Sunset Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Grand Sunset Princess - All Inclusive?

Yes, there are 9 onsite restaurants, featuring Mexican cuisine.

Does Grand Sunset Princess - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Sunset Princess - All Inclusive like?

Grand Sunset Princess - All Inclusive is a short 13-minute walk from Playa Xcalacoco and 16 minutes' walk from Chun-Zumbul (diving site). Travelers give top marks for the property's prime location.

Grand Sunset Princess - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Good

17 Dec 2024

The buffer food was okay. The Paradise buffet was the best one. All the specialty restaurants are great. I expected to be able to hang out at the people, listen to some music and relax. There was no music playing at all. The pool was really cold the beach water was way better. The swim up bar was even open cause a handful of people were in the people, literally 4 people. So you had to get out of pool to go to same bar on opposite side to order a drink.The resort needs to implement small changes to make it more lively.