Relax at Hilton Cancun, an All-Inclusive Resort, where turquoise ocean views meet family-friendly fun. Enjoy the private beach and take a refreshing dip in one of the two outdoor pools or waterslide with sun loungers nearby. With a swim-up bar and poolside bars close by, your drink is always within reach while you soak up the sun.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Connecting rooms available
Bar
Pet-friendly
Main amenities (12)
Daily housekeeping
On a private beach
Restaurant and 2 poolside bars
2 outdoor pools
Free water park
Free children's club
24-hour fitness center
Steam room
Beach umbrellas
Beach sun loungers
Beach towels
Children's pool
Feel at home (6)
Children's pool
Children's club (free)
Playground on site
Rollaway/extra beds available (surcharge)
Connecting/adjoining rooms available
Garden
The current price is CA $584
CA $584
CA $584 total
includes taxes & fees
Jun 1 - Jun 2
Room options
Available filters for rooms
Showing 22 of 22 rooms
View all photos for CONNECTING SUNSET VW W/1KING OR 2 QUEENS
CONNECTING SUNSET VW W/1KING OR 2 QUEENS
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Valley view
40 sq m
Sleeps 6
2 Queen Beds OR 1 King Bed
View all photos for SWIM UP POOL VIEW ONE KING BED GUESTROOM
SWIM UP POOL VIEW ONE KING BED GUESTROOM
Highlights
Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Sea view
40 sq m
Sleeps 3
1 King Bed
View all photos for PRESIDENTIAL 2 BEDROOM SUITE
PRESIDENTIAL 2 BEDROOM SUITE
Highlights
Furnished balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Ocean view
195 sq m
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED
OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED
Highlights
Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
Ocean view
152 sq m
Sleeps 3
1 King Bed
View all photos for TROPICAL VIEW TWO QUEEN BEDS GUESTROOM
TROPICAL VIEW TWO QUEEN BEDS GUESTROOM
Highlights
Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Valley view
40 sq m
Sleeps 4
2 Queen Beds
View all photos for TROPICAL VIEW ONE KING BED GUESTROOM
TROPICAL VIEW ONE KING BED GUESTROOM
Highlights
Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Valley view
40 sq m
Sleeps 3
1 King Bed
View all photos for Room, 2 Queen Beds, Ocean View, Corner
Room, 2 Queen Beds, Ocean View, Corner
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
Ocean view
Sleeps 4
2 Queen Beds
View all photos for DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED
DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Hypo-allergenic bedding
Ocean view
80 sq m
Sleeps 3
1 King Bed
View all photos for OCEAN FRONT ONE KING BED GUESTROOM
OCEAN FRONT ONE KING BED GUESTROOM
Highlights
Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Ocean view
40 sq m
Sleeps 3
1 King Bed
View all photos for OCEAN FRONT TWO QUEEN BEDS GUESTROOM
OCEAN FRONT TWO QUEEN BEDS GUESTROOM
Highlights
Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Ocean view
40 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Ocean View
Room, 1 King Bed, Ocean View
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
Ocean view
40 sq m
Sleeps 3
1 King Bed
View all photos for OCEAN FRONT ONE BEDROOM SUITE - KING BED
OCEAN FRONT ONE BEDROOM SUITE - KING BED
Highlights
Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Sea view
77 sq m
Sleeps 3
1 King Bed
View all photos for CONNECTING OCEAN VW W/1KING OR 2 QUEENS
CONNECTING OCEAN VW W/1KING OR 2 QUEENS
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Ocean view
Sleeps 6
2 Queen Beds OR 1 King Bed
View all photos for FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS
FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
2 bedrooms
Separate bathtub and shower
Rainfall showerhead
Ocean view
80 sq m
Sleeps 6
1 King Bed
View all photos for Room, 2 Queen Beds, Ocean View
Room, 2 Queen Beds, Ocean View
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
Ocean view
40 sq m
Sleeps 4
2 Queen Beds
View all photos for OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED
OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED
Highlights
Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Ocean view
77 sq m
Sleeps 3
1 King Bed
View all photos for OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED
OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED
Highlights
Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Sea view
77 sq m
Sleeps 4
2 Queen Beds
View all photos for SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM
SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM
Highlights
Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Sea view
40 sq m
Sleeps 4
2 Queen Beds
View all photos for ONE KING BED GUESTROOM MOBILITY ACCESSIBLE WITH ROLL IN SHOWER
ONE KING BED GUESTROOM MOBILITY ACCESSIBLE WITH ROLL IN SHOWER
Highlights
Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Valley view
40 sq m
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, Ocean View, Corner
Room, 1 King Bed, Ocean View, Corner
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
Ocean view
Sleeps 3
1 King Bed
View all photos for Double Room Superior With Sea View
Riviera Cancun Golf Resort - 22 min drive - 14.3 km
Puerto Morelos Beach - 23 min drive - 19.9 km
Petempich Bay - 25 min drive - 16.7 km
Getting around
Cancun Intl. Airport (CUN) - 18 min drive
Cozumel Intl. Airport (CZM) - 31.1 miles/50.1 km
Restaurants
Grand Lobby Bar - 14 min drive
Grand Central Buffet - 16 min drive
Agave Mexican Cuisine - 17 min drive
The Grill - 17 min drive
Cusco - 17 min drive
About this property
Hilton Cancun, an All-Inclusive Resort
Hilton Cancun, an All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute drive of Moon Palace Golf Club. 2 outdoor pools provide fun for everyone, and guests can also take advantage of a 24-hour fitness center and a steam room. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include 2 poolside bars, a free water park, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues
Land activities
Fitness facilities
Volleyball
Kids club
Lessons/classes/games
Aerobics
Water fitness
Yoga
Entertainment
Access to onsite nightclubs
Languages
English, Spanish
At a glance
DONE
Hotel size
714 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Free children's club
DONE
Pets
Pets allowed (dogs only, 1 total, up to 51 lbs per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured onsite valet parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 poolside bars
Restaurant
Bar/lounge
Swim-up bar
Coffee shop
Private dining
Private picnics
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Children's pool
Playground
Trampoline
Paddleboard on site
What to do
On a private beach
Kayaking
Paddleboard on site
Access to nearby outdoor pool
Snorkeling nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Paddleboard on site
Facilities
Built in 2021
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
2 outdoor pools
Free water park
Arcade/game room
Steam room
Waterslide
Banquet hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-width doorways
Room amenities
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Free rollaway/extra bed
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Free WiFi
Desk chair
Electrical adapters/chargers
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Azulinda Lobby Bar - Onsite lobby lounge.
Azulinda Market & Cafe - Onsite café. Open 24 hours. Open daily.
Vela Food Hall - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Luce - This restaurant serves dinner only. Open daily.
Maxal - This restaurant serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge
Pets
Pets are allowed for an extra charge of MXN 1540 per accommodation (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property
Frequently asked questions
Does Hilton Cancun, an All-Inclusive Resort offer free cancellation for a full refund?
Yes, Hilton Cancun, an All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Cancun, an All-Inclusive Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hilton Cancun, an All-Inclusive Resort?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 51 lbs per pet. There's a charge of MXN 1540 per accommodation, per stay. Food and water bowls are available.
Is parking offered on site at Hilton Cancun, an All-Inclusive Resort?
Yes, there's free valet parking.
What are the check-in and check-out times at Hilton Cancun, an All-Inclusive Resort?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hilton Cancun, an All-Inclusive Resort and nearby?
Have fun during the warmer months with activities such as kayaking. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 poolside bars and a private beach. Hilton Cancun, an All-Inclusive Resort also has a 24-hour fitness center and an arcade, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hilton Cancun, an All-Inclusive Resort?
Yes, there's an onsite restaurant, Azulinda Lobby Bar.
What's the area around Hilton Cancun, an All-Inclusive Resort like?
Hilton Cancun, an All-Inclusive Resort is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers give top marks for the property's prime location.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Food
Service staff
Room
Beach
Restaurant
Children
Family friendly
Drinks
Booking
Recreation
What guests liked
The all-inclusive package offered a wide variety of delicious food and drinks, with exceptional service and a range of dining options. (67 reviews)
Dining options were exceptional with great variety, delicious meals, and excellent service at the various restaurants. (61 reviews)
The gym was great with lots of machines and space, and some reviewers even mentioned it was open 24 hours a day. (13 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 1, 2025
Luxurious feeling resort with private beach
Excellent design and condition, friendly and attentive staff, high quality food and drink in all inclusive package. Private compound feeling property as it is away from the hotel zone. Private road leads to the property surrounded by miles of mangroves in each direction. Architecturally this Hilton feels similar in design to the more luxurious Waldorf Astoria sister property next door. The hotel provided a complimentary bottle of sparking wine and cake for my fiancés birthday which was a nice touch.
Kevin
Kevin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 2, 2025
Brian
Brian, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 28, 2025
Xuanna
Xuanna, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 22, 2025
Allan
Allan, 5-night family trip
Verified Hotels.com guest review
2/10 Poor
Mar 15, 2025
Jashua
Jashua, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 5, 2025
Jay
Jay, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 23, 2025
My family visited for 5 days in February. Our overall experience was amazing. If you are looking for a one stop location this is it. The food choices were pretty good and at no point did anyone in our family complain. Well done Hilton!!
Jeremy
Jeremy, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 23, 2025
Nice hotel family friendly
Alexandra
Alexandra, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 22, 2025
Robert Orrin
Robert Orrin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 22, 2025
Jaeyoung
Jaeyoung, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2025
Kim
Kim, 5-night trip
Verified Expedia guest review
8/10 Very good
Feb 20, 2025
Stanley
Stanley, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2025
Luis
Luis, 3-night trip
Verified Travelocity guest review
8/10 Very good
Feb 20, 2025
Overall, we had a nice stay. However it was crowded and could be messy at times, we saw lots of plates and cups laying around the hotel, so that could be improved.
Sydney Ai
Sydney Ai, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2025
SHAIKE
SHAIKE, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 19, 2025
Vidit
Vidit, 2-night trip
Verified Expedia guest review
4/10 Fair
Feb 19, 2025
My room was very nice. My room I believe was the worst on the property. It was one of three above the garage door to the underground parking and I just happen to get the middle one view of the mangrove swamp on the first floor very poor also a security guard out there 24/7. The balcony was full of long black hair and cigarette ashes from the people above. It never got cleaned. my safe didn’t work the whole time. The amenities resupply was very sketchy and didn’t have shower gel most of the time I couldn’t get it replaced. I finally took one off the housekeeping cart. The cleaner would spray bleach on the floor and leave it there so it smells clean, but when I walk there with my socks, it bleached out my socks, and I had to clean it up. so my score for housekeeping and porter is poor. Let’s talk about the service, you’ll literally had to go out of your way to get them to notice you to get service at the bars. restaurant service was good and the food was really good. making reservations was very easy and the food in the restaurants was excellent. as you can imagine, the buffets are typical buffets although the food was substantially better than most. The free shuttle service to la Isla mall was very convenient. The concierge sent me there to get my iPhone repaired. However, the store they sent me to has been closed for three years so that didn’t work out very good. I have a lot more to say in this review, but they’re not giving me enough words. As always have zero expectations.
Terence
Terence, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 19, 2025
I would give this resort a 10 star! By far, one of the best in Cancun! Clean, luxurious, amazing food, safe, and kids friendly
Osama F
Osama F, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 19, 2025
The property is beautiful and very well maintained, food is good, service is good as well except for it can be better in Vela. The daytime and nightly entertainment can be better. Overall, loved our stay here.
Suravi
Suravi, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 19, 2025
Hilton was beautiful. There were an abundance of activities. Buffet was wonderful from the Bronzino to the smoothies and juices. Croissants were delicious. So many options. The Italian and steakhouse were amazing. Wonderful for kids but also chill vibe pool was relaxed for adults.
Caroline
Caroline, 4-night trip
Verified Expedia guest review
6/10 Good
Feb 19, 2025
This property should not be advertised as Cancun
frank
frank, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 18, 2025
Good for 5 days or less but very good aminores and food