Hilton Cancun, an All-Inclusive Resort

4.5 star property
Beachfront property in Cancun with free water park and restaurant

Choose dates to view prices

Photo gallery for Hilton Cancun, an All-Inclusive Resort

2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Reception
Hypo-allergenic bedding, in-room safe, iron/ironing board
Terrace/patio
Relax at Hilton Cancun, an All-Inclusive Resort, where turquoise ocean views meet family-friendly fun. Enjoy the private beach and take a refreshing dip in one of the two outdoor pools or waterslide with sun loungers nearby. With a swim-up bar and poolside bars close by, your drink is always within reach while you soak up the sun.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and 2 poolside bars
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • 24-hour fitness center
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Garden
The current price is CA $584
CA $584 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 22 of 22 rooms

CONNECTING SUNSET VW W/1KING OR 2 QUEENS

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
  • Valley view
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

SWIM UP POOL VIEW ONE KING BED GUESTROOM

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

PRESIDENTIAL 2 BEDROOM SUITE

Highlights

Furnished balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • Ocean view
  • 195 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • Ocean view
  • 152 sq m
  • Sleeps 3
  • 1 King Bed

TROPICAL VIEW TWO QUEEN BEDS GUESTROOM

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • Valley view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

TROPICAL VIEW ONE KING BED GUESTROOM

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • Valley view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Hypo-allergenic bedding
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE KING BED GUESTROOM

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT TWO QUEEN BEDS GUESTROOM

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - KING BED

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • Sea view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

CONNECTING OCEAN VW W/1KING OR 2 QUEENS

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
2 bedrooms
Separate bathtub and shower
Rainfall showerhead
  • Ocean view
  • 80 sq m
  • Sleeps 6
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • Ocean view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • Sea view
  • 77 sq m
  • Sleeps 4
  • 2 Queen Beds

SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

ONE KING BED GUESTROOM MOBILITY ACCESSIBLE WITH ROLL IN SHOWER

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
  • Valley view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Double Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Double Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)
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About the area

Map
Highway 307, Cancun, QROO, 77500

What's nearby

  • Xoximilco - 12 min drive - 7.8 km
  • Moon Palace Golf Club - 13 min drive - 8.4 km
  • Riviera Cancun Golf Resort - 22 min drive - 14.3 km
  • Puerto Morelos Beach - 23 min drive - 19.9 km
  • Petempich Bay - 25 min drive - 16.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Cozumel Intl. Airport (CZM) - 31.1 miles/50.1 km

Restaurants

  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Hilton Cancun, an All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute drive of Moon Palace Golf Club. 2 outdoor pools provide fun for everyone, and guests can also take advantage of a 24-hour fitness center and a steam room. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include 2 poolside bars, a free water park, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Access to onsite nightclubs

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 714 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 51 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Trampoline
  • Paddleboard on site

What to do

  • On a private beach
  • Kayaking
  • Paddleboard on site
  • Access to nearby outdoor pool
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Paddleboard on site

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • Steam room
  • Waterslide
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Desk chair
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Azulinda Lobby Bar - Onsite lobby lounge.
Azulinda Market & Cafe - Onsite café. Open 24 hours. Open daily.
Vela Food Hall - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Luce - This restaurant serves dinner only. Open daily.
Maxal - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of MXN 1540 per accommodation (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

Does Hilton Cancun, an All-Inclusive Resort offer free cancellation for a full refund?

Yes, Hilton Cancun, an All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Cancun, an All-Inclusive Resort?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hilton Cancun, an All-Inclusive Resort?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 51 lbs per pet. There's a charge of MXN 1540 per accommodation, per stay. Food and water bowls are available.

Is parking offered on site at Hilton Cancun, an All-Inclusive Resort?

Yes, there's free valet parking.

What are the check-in and check-out times at Hilton Cancun, an All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hilton Cancun, an All-Inclusive Resort and nearby?

Have fun during the warmer months with activities such as kayaking. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 poolside bars and a private beach. Hilton Cancun, an All-Inclusive Resort also has a 24-hour fitness center and an arcade, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Hilton Cancun, an All-Inclusive Resort?

Yes, there's an onsite restaurant, Azulinda Lobby Bar.

What's the area around Hilton Cancun, an All-Inclusive Resort like?

Hilton Cancun, an All-Inclusive Resort is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers give top marks for the property's prime location.

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Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Children
Family friendly
Drinks
Booking
Recreation

What guests liked

  • The all-inclusive package offered a wide variety of delicious food and drinks, with exceptional service and a range of dining options. (67 reviews)
  • Dining options were exceptional with great variety, delicious meals, and excellent service at the various restaurants. (61 reviews)
  • The gym was great with lots of machines and space, and some reviewers even mentioned it was open 24 hours a day. (13 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Luxurious feeling resort with private beach

Excellent design and condition, friendly and attentive staff, high quality food and drink in all inclusive package. Private compound feeling property as it is away from the hotel zone. Private road leads to the property surrounded by miles of mangroves in each direction. Architecturally this Hilton feels similar in design to the more luxurious Waldorf Astoria sister property next door. The hotel provided a complimentary bottle of sparking wine and cake for my fiancés birthday which was a nice touch.
Kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Xuanna, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Allan, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Jashua, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jay, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

My family visited for 5 days in February. Our overall experience was amazing. If you are looking for a one stop location this is it. The food choices were pretty good and at no point did anyone in our family complain. Well done Hilton!!
Jeremy, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel family friendly
Alexandra, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Robert Orrin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jaeyoung, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Kim, 5-night trip
Verified Expedia guest review

8/10 Very good

Stanley, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 3-night trip
Verified Travelocity guest review

8/10 Very good

Overall, we had a nice stay. However it was crowded and could be messy at times, we saw lots of plates and cups laying around the hotel, so that could be improved.
Sydney Ai, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

SHAIKE, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Vidit, 2-night trip
Verified Expedia guest review

4/10 Fair

My room was very nice. My room I believe was the worst on the property. It was one of three above the garage door to the underground parking and I just happen to get the middle one view of the mangrove swamp on the first floor very poor also a security guard out there 24/7. The balcony was full of long black hair and cigarette ashes from the people above. It never got cleaned. my safe didn’t work the whole time. The amenities resupply was very sketchy and didn’t have shower gel most of the time I couldn’t get it replaced. I finally took one off the housekeeping cart. The cleaner would spray bleach on the floor and leave it there so it smells clean, but when I walk there with my socks, it bleached out my socks, and I had to clean it up. so my score for housekeeping and porter is poor. Let’s talk about the service, you’ll literally had to go out of your way to get them to notice you to get service at the bars. restaurant service was good and the food was really good. making reservations was very easy and the food in the restaurants was excellent. as you can imagine, the buffets are typical buffets although the food was substantially better than most. The free shuttle service to la Isla mall was very convenient. The concierge sent me there to get my iPhone repaired. However, the store they sent me to has been closed for three years so that didn’t work out very good. I have a lot more to say in this review, but they’re not giving me enough words. As always have zero expectations.
Terence, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I would give this resort a 10 star! By far, one of the best in Cancun! Clean, luxurious, amazing food, safe, and kids friendly
Osama F, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is beautiful and very well maintained, food is good, service is good as well except for it can be better in Vela. The daytime and nightly entertainment can be better. Overall, loved our stay here.
Suravi, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Hilton was beautiful. There were an abundance of activities. Buffet was wonderful from the Bronzino to the smoothies and juices. Croissants were delicious. So many options. The Italian and steakhouse were amazing. Wonderful for kids but also chill vibe pool was relaxed for adults.
Caroline, 4-night trip
Verified Expedia guest review

6/10 Good

This property should not be advertised as Cancun
frank, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Good for 5 days or less but very good aminores and food
Basel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

N/a
Justin, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sheikh K, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nicholas, 5-night trip
Verified Expedia guest review