See all properties

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

4.0 star property
Costa Mujeres beachfront property with spa and restaurant

Choose dates to view prices

Photo gallery for Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Enjoy ocean views from the beachside restaurant's outdoor seating area, featuring a bar and lounge chairs.
Relax on the balcony with a serene ocean view, featuring wicker chairs and a glass barrier.
Experience the vibrant urban atmosphere of our central courtyard, surrounded by buildings with multiple levels and balconies.
Relax by the pool surrounded by lush palm trees and a modern building.
Enjoy a meal or relax in the dining area with a view of the outdoor seating space through large windows.
Experience the ultimate Cancun getaway at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Indulge in a swim-up bar, private beach massages, and yoga classes on site while enjoying helpful staff highly praised by guests.
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Health club
  • Beach umbrellas
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Premium TV channels
The current price is CA $423
CA $428 total
includes taxes & fees
Sep 4 - Sep 5

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite

Relax in a stylish room with a large bed, tufted headboard, and plush sofa.

Junior Suite

8.0 out of 10
Very good
(59 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom Swim Out

Relax by the pool surrounded by comfortable lounge chairs with canopies.

STAR Class Directors Suite One Bedroom Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite Swim Out

Relax by the pool surrounded by a minimalist building with large windows and a balcony.

Junior Suite Swim Out

8.8 out of 10
Excellent
(19 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

Relax in comfort with a large bed, flat-screen TV, and a seating area.

STAR Class Directors Suite One Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for STAR Class Junior Suite

Relax in a spacious room with a large bed, sofa, and chair, perfect for unwinding.

STAR Class Junior Suite

8.4 out of 10
Very good
(11 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

Relax in a spacious room with a large bed, flat-screen TV, and stunning sea views.

STAR Class Junior Suite Ocean View

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Entourage Suite

Relax in a spacious room with a large bed, flat-screen TV, and wardrobe.

STAR Class Entourage Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Directors Suite Two Bedroom

Relax in comfort with a large bed, flat-screen TV, and a seating area.

Directors Suite Two Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 168 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedrooms Suite

Relax in this spacious room with a large bed, flat-screen TV, and comfortable seating area overlooking the ocean.

STAR Class Producers Two Bedrooms Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 335 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Relax by the serene pool surrounded by lush greenery and comfortable lounge chairs.

STAR Class Junior Suite Swim Out

7.0 out of 10
Good
(11 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Entourage Suite

Relax in a spacious room with a large bed, flat-screen TV, and wardrobe.

Entourage Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Directors Suite One Bedroom

Relax in comfort with a large bed, flat-screen TV, and a seating area.

Directors Suite One Bedroom

7.8 out of 10
Good
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedroom Suite Swim Out

Relax by the pool surrounded by comfortable lounge chairs with canopies.

STAR Class Producers Two Bedroom Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 335 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite Two Bedroom

Relax in comfort with a large bed, flat-screen TV, and a seating area.

STAR Class Directors Suite Two Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 168 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Three Bedroom Suite

Relax in this spacious room with a large bed, flat-screen TV, and comfortable seating area overlooking the ocean.

STAR Class Producers Three Bedroom Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Ceiling fan
  • 389 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Enjoy stunning ocean views from the balcony, featuring a comfortable sofa and chairs.

Junior Suite Ocean View

7.8 out of 10
Good
(12 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

Similar properties

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining

Majestic Elegance Costa Mujeres – All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
9.2 out of 10, Wonderful, 3,346 reviews
Majestic Elegance Costa Mujeres – All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 4.8 km
  • Mujeres Beach - 11 min drive - 6.2 km
  • Isla Mujeres Ferry Terminal - 56 min drive - 15.9 km
  • North Beach - 57 min drive - 16.6 km
  • Dolphin Discovery - 60 min drive - 19.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Flavors - ‬16 min walk
  • ‪Mar - ‬15 min walk
  • ‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. So Cal Gourmet Emporium serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this all-inclusive property include a free kid's club, a poolside bar, and a health club. Fellow travelers say good things about the helpful staff and overall property condition.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 648 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Grocery/convenience store
  • Children's games

What to do

  • On a private beach
  • Fitness classes
  • Pilates classes
  • Yoga classes

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2019
  • Garden
  • Terrace
  • Health club
  • 4 outdoor pools
  • Designer stores on site
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.

Dining

So Cal Gourmet Emporium - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Sunset Strip Steakhouse - This steakhouse serves dinner only. Open daily.
La Cocina Mexican Cuisine - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Gusto Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: MXN 33.94 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer free cancellation for a full refund?

Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Sorry, there's no onsite parking at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.

What are the check-in and check-out times at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.

What is there to do at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort and nearby?

Onsite recreation at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort also has a private beach and a health club, as well as spa services and a garden.

Are there restaurants at or near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Yes, So Cal Gourmet Emporium offers international cuisine.

Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Family friendly
Beach
Children
Buffets
Booking
Entertainment

Reviews

10/10 Exceptional

U.S. in Cancun

It was a great star class experience. Room was great, food was really good. The structure is very good. The shows were nice, but nothing extraordinary. Some workers were amazing, others needed more training. But the overall experience was memorable. We will returne
Natalie, 4-night trip

10/10 Exceptional

I stayed for a 7 day vacation, and my god was it heaven. The pools are outstanding, and the beach was beautiful, the food and drinks were excellent too.
David, 7-night trip

8/10 Very good

Property was awesome! Food was above average for all inclusive resort. Staff was very friendly.
Adam, 3-night trip

10/10 Exceptional

Great stay

Super good - a lot better then the reviews on this page. Everything is top, the restaurants are fantastic, the pools amazing.
kim bukbjerg, 1-night trip

10/10 Exceptional

Great food and service. Needs more chairs by pool
Blair, 7-night trip

10/10 Exceptional

There’s a lot to do here!
Rod, 1-night trip

10/10 Exceptional

Beautiful resort , staff is friendly and accommodating
Jeff L., 8-night trip

8/10 Very good

Food was just ok
catherin, 7-night trip

10/10 Exceptional

Staff was friendly, fun vibe
Sean, 4-night trip

10/10 Exceptional

Love it!! Amazing i really enjoyed it! Thank you Expidia for make it happend!
Gerardo, 5-night trip

10/10 Exceptional

My experience here was great! Clean room,tasty various food, lots of activities,great staff
Alina, 7-night trip

10/10 Exceptional

Great spot. Family really enjoyed everythibg
Parker, 7-night trip

10/10 Exceptional

Enjoyed this resort with my family. There were so many things for kids to do and everyday was truly joyful. staff were kind, attentive and wonderful. We were assigned an Expedia agent at the check in who greeted us and helped us with all the dinner reservations, room service requests and additional questions. Shout out to Luis, Alma and Gael. overall, great experience and we would love to come back.

10/10 Exceptional

Great for kids
John, 5-night trip

10/10 Exceptional

Like
MARIA GUADALUPE, 1-night trip

10/10 Exceptional

Very happy with our stay, and the personal agents Fanny, Octavio and Enrique were excelent
Manuel, 4-night trip

10/10 Exceptional

Everything was great. Octavio I, our butler, was fabulous. Our favorite place to go.
Christopher, 5-night trip

8/10 Very good

Too big and very long lineups but overall nice experience
Celeste, 7-night trip

10/10 Exceptional

Very good stay!
chandroutie, 6-night trip

10/10 Exceptional

The staff was awesome and very attentive to our needs.
vincent, 4-night trip

10/10 Exceptional

-
Shawn, 9-night trip

10/10 Exceptional

Very nice new feel. Good food options. Beach was great. Pool was great. A few too many 18 year olds getting hammered at pool and bar (spring break). Other than that. I would recommend this place.
warren, 1-night trip

10/10 Exceptional

Stay here

Wonderful place! Extremely beautiful!
Krystal, 1-night trip

10/10 Exceptional

Lots of stuff for kids to do. Burger was good and steak house was awesome. Raining on our trip but still plenty of things to do.
Josue, 3-night trip

10/10 Exceptional

My family of four (14y/o and 12y/o) had a nice vacation! Expedia benefits give you Concierge service. Our concierge, Itai, was extremely helpful. He gave us a property and room tour at check-in, helped us get the dinner reservations we wanted, and quickly took care of any in-room requests that we had. The resort is beautiful and well maintained. Staff was friendly and helpful. The Tepanyaki was our favorite restaurant, and the other food was good as well.
Ashleigh Saucier, 5-night trip