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Hive Cancun

4.0 star property
Cancun hotel with spa and outdoor pool

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Photo gallery for Hive Cancun

Couples treatment rooms, body treatments, deep-tissue massages
Couples treatment rooms, body treatments, deep-tissue massages
Outdoor pool
Junior Studio Suite
Reception
VIP Access

Reviews

8.2 out of 10
Very good
Located close to María Desatadora de Nudos Sanctuary, Hive Cancun offers a serene escape with free continental breakfast and an onsite spa for massages, body treatments, and body scrubs. Relax by the outdoor pool or stroll along the nearby Puerto Cancun Marina Town Center; unwind at the coffee shop/cafe or bar with helpful staff always ready to assist.

Popular amenities

  • Bar
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Communal living room

For families (6)

  • Kitchenette
  • Television
  • Terrace
  • Daily housekeeping
  • Espresso maker
  • Elevator
The current price is CA $87
CA $111 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Luxury Double Room

Highlights

Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Junior Double Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite

Premium bedding, memory foam beds, minibar, in-room safe

Junior Studio Suite

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

Highlights

Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
4 outdoor pools, pool umbrellas, sun loungers

The Westin Resort & Spa, Cancun

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 1,802 reviews
The price is CA $125
CA $156 total
includes taxes & fees
May 12 - May 13
The Westin Resort & Spa, Cancun
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About the area

Map
Huayacán Smz 336 Mnz Avenue 9. Lot 3, Cancun, QROO, 77500

What's nearby

  • María Desatadora de Nudos Sanctuary - 8 min drive - 6.2 km
  • Moon Palace Golf Club - 19 min drive - 18.0 km
  • Delfines Beach - 22 min drive - 22.4 km
  • La Isla Shopping Mall - 23 min drive - 22.3 km
  • Iberostar Cancun Golf Course - 25 min drive - 24.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Tulum Intl. Airport (TQO) - 141 min drive

Restaurants

  • ‪El Fish Fritanga - ‬3 min drive
  • ‪Mermelada - ‬3 min drive
  • ‪Tacos Árabes Israel - ‬16 min walk
  • ‪Chela de Playa - ‬17 min walk
  • ‪Palmaris - ‬4 min drive

About this property

Hive Cancun

At Hive Cancun, you'll be within a 15-minute drive of Plaza Las Americas and Plaza 28. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body scrubs, or body treatments. Other highlights include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and airport proximity.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Steam room
  • Lockers available

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Mini-fridge
  • Kitchenette
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and body scrubs.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hive Cancun Hotel
Hive Cancun Cancun
Hive Cancun Hotel Cancun

Frequently asked questions

Does Hive Cancun offer free cancellation for a full refund?

Yes, Hive Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hive Cancun?

Yes, there's an outdoor pool.

Are pets allowed at Hive Cancun?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hive Cancun?

Yes, there's free self parking.

What are the check-in and check-out times at Hive Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hive Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (9-min drive) and Dubai Palace Casino (10-min drive) are both nearby.

What is there to do at Hive Cancun and nearby?

Hive Cancun has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near Hive Cancun?

Yes, there's an onsite restaurant.

Does Hive Cancun have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes an espresso maker and cookware.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Airport
Restaurant
Location
Breakfast
Food
Shower
View
Taxi

What guests liked

  • The property's pool and hot tub were great, with many guests enjoying the relaxing and peaceful experience. (16 reviews)
  • The hot tub was a highlight, with many guests enjoying its relaxing experience and some even mentioning it as a standout feature. (7 reviews)
  • The spa facilities, including sauna, steam room, cold pool, and gym, were a highlight for many guests. (8 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Questioning one of the charges but otherwise ⭐️⭐️⭐

There was some kind of eco conservation charge we were not aware of when we checked in. It wasn’t a huge deal. It was only seven dollars, but I don’t know the way it was collected did not seem legit. The property is great. The people that work there are awesome. The water in the shower did not get very warm. But it was great :-)
ARTURO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Igor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jasmine, 3-night trip
Verified Expedia guest review

6/10 Good

Check in was horrible and lengthy. Wasn’t able to check in but then expected to use a restroom outside of the facility due to her delay. No menus in English and limited menu. Said to have 2 restaurants but only one in actually with not too many alternatives. The service was ok and room decent but room was not cleaned well and door key constantly stopped working. My credit with booking was also difficult to use with this resort.
OShay, 3-night trip
Verified Expedia guest review

6/10 Good

The rooftop pool, the snack in the room we did know there was a charge
Arthur, 2-night family trip
Verified Expedia guest review

2/10 Poor

Too dirty noisy and awful breakfast
Simon, 1-night trip
Verified Expedia guest review

8/10 Very good

beautiful property
jason, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We are just waiting for the refund of the deposit of 100 US dollars for each room, we have been waiting for more than 24 hours since we left.
Verified Expedia guest review

2/10 Poor

BE AWARE and PLEASE DO NOT STAY THERE. I had to beg in order for me to get my VIP benefits. Also, they made me pay extra money which they say is for “resort fee or taxes”. This was not mentioned on Expedia site!!! I dont even know why expedia allow this hotel to be listed as VIP hotel. Note: For you all protection use a card that will give you protection by any fraudulent charge and if you decide to stay anyways please make a video of the condition of the room as soon you enter.
Nibaldo, 1-night family trip
Verified Expedia guest review

4/10 Fair

If you are going to Cancun for like a party vacation , this hotel is not it . If you need some few days away from home to go read or do soul searching then yes . The breakfast is such a lie . They cut three piecies of fruit and orange juice in a little cup . That’s it . Anything else you have to pay . It’s a good stop for one or two days stay but definitely not like a hotel stop . Don’t book transportation through hotel either cuz they left us stranded at the airport
Kwasi, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Cash is king

The interior and exterior of the hotel was beautifully done. The staff and the false promises on the booking website was what made our experience bad. The staff barely spoke English, and we had to ask three times before getting requested services. When we arrived there were 2 extra beds in our room, and when we asked for them to be remove since we didnt need them, it took 3 days before someone came, even though we asked multiple times. The kitchen in the room, which was not fully equipped, as written on the website, didnt work either. We almost had to 'force' the staff into our room to have them help us fix the hotplate. If you wish to cook, you need to request the equipment from the staff, but you still dont get anything to clean with, or a cooking board and propper knife to cut with. On the website it also states that there will be free drinking water. This meant that you only get 0.4ml per person, per day. The breakfast was also not a highlight and completely free as written in the booking. It consist of toastbread, a toaster, and six bowls of cereal topping (ants were crawling out of it), but if you want yoghurt or milk, you need to pay for it. You get a few slices of fruit served to your table, and if you ask for more you need to pay for it. The staff presents you with a bill and says everything is included, except for the service, implying that we need to pay them in tips. The staff will look as you are are paying to make sure you leave a tip. 4 stars but should be 2.
Jon, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Everything was okay but room took a long time to cool off. They definitely need to keep the ac on before you arrive
Diana-Lee, 1-night trip
Verified Hotels.com guest review

6/10 Good

Upon arriving at the hotel, I was ignored at the front desk for about 15–20 minutes. It was a baffling experience—they showed no concern that I was waiting. I had to repeatedly approach them before they finally assisted me. The customer service was terrible. As an Expedia VIP, I was supposed to receive a food and beverage credit as well as a room upgrade. However, when I inquired about the credit, the staff had no idea what it was, and I never received it. Aside from the poor customer service, I only stayed for one night, and the hotel itself appeared to be in good condition with well-maintained rooms. Unfortunately, the negative customer service experience left a lasting impression.
Dmitriy, 1-night family trip
Verified Expedia guest review

8/10 Very good

TOD, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Eleazar, 3-night trip
Verified Expedia guest review

4/10 Fair

sierra, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ishrah, 8-night trip
Verified Expedia guest review

6/10 Good

uniqua, 3-night trip
Verified Expedia guest review

4/10 Fair

Hive Cancun needs to educate staff customer service. The continental breakfast is just fruit bowl of about six small pieces of fruits. I asked for iron and iron board, said it will come and never did. Room was too loud next to the busy street. Housekeeper cleans and fixes the bed cover and linen but left the trash full, no refill or coffee pods. It was not worth to be in this hotel. Too far from the highlights cancun or activities. Save your money and go else where.
Sebastian Salcedo, 7-night family trip
Verified Expedia guest review

8/10 Very good

Marilyn, 1-night trip
Verified Expedia guest review

6/10 Good

Yang, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Archele Andreifania, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I had an absolutely wonderful stay at Hive Cancun! From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was immaculate, beautifully decorated, and equipped with all the amenities I needed for a comfortable stay. The hotel’s location was perfect—close to major attractions yet tucked away enough for peace and quiet. The dining options were excellent, with a variety of delicious dishes that exceeded my expectations. I especially loved the breakfast spread—it was fresh, abundant, and catered to different dietary preferences. The property itself was stunning, with well-maintained facilities and thoughtful touches everywhere. The pool and spa were a highlight for me—perfect for unwinding after a busy day. I can’t recommend this hotel enough! It’s clear they genuinely care about creating a memorable experience for their guests. I’ll definitely be returning for another stay!
Ismelda Perez, 3-night romance trip
Verified Expedia guest review

2/10 Poor

They give me snacks without letting me know I will be charged for that, on the website it says breakfast is included, but there’s no breakfast included only coffee. It also shows on the website you can use the sauna on the steam room, but it’s an extra cost, and nobody knows they don’t tell you that ahead of time. Overall, the hotel was clean, but the staff was absolutely horrible and all the things on the website shows that they serve they don’t at all and I would not stay the hotel again.
Amal Farah, 23-night trip
Verified Expedia guest review

8/10 Very good

The stay was good overall; however, the breakfast is disappointing.
Aminata Dia Daouda, 4-night romance trip
Verified Expedia guest review