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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Beachfront property with pool bar, near El Camaleón Mayakoba Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools
3 outdoor pools
4 bars/lounges, poolside bar
Kayaking
View from property

Reviews

6.4 out of 10

Good

Popular amenities

  • Pool
  • Free breakfast
    Free breakfast
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The price is CA $270
CA $270 total
includes taxes & fees
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Day bed
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Day bed
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 35.0 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Partial Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Superior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

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CA $223 total
includes taxes & fees
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About the area

Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710

What's nearby

  • Tres Rios Ecopark - 7 min drive - 2.8 km
  • El Camaleón Mayakoba Golf Course - 7 min drive - 4.6 km
  • Gran Coyote Golf - 9 min drive - 7.4 km
  • Maroma Beach - 12 min drive - 7.5 km
  • Playa del Carmen Main Beach - 24 min drive - 12.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive
  • Cozumel Intl. Airport (CZM) - 14.4 miles/23.1 km

Restaurants

  • ‪Black & White - ‬1 min walk
  • ‪Beach Bar - ‬6 min walk
  • ‪Jaal-Ha - ‬8 min walk
  • ‪Coco Café - ‬8 min drive
  • ‪Bluemoon - ‬4 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

At BlueBay Grand Esmeralda All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 5 restaurants and the 4 bars/lounges are great places to grab a cold drink. Other highlights include 2 outdoor tennis courts, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff and restaurant.

All-inclusive

All-inclusive room rates at BlueBay Grand Esmeralda All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Italian, Russian, Spanish

At a glance

Hotel size

  • 979 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Kayaking
  • Canoeing
  • Sailing
  • Personal watercraft (motorized)
  • Windsurfing
  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels

Facilities

  • 8 buildings/towers
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Spa services
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive offer free cancellation for a full refund?
Yes, BlueBay Grand Esmeralda All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at BlueBay Grand Esmeralda All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at BlueBay Grand Esmeralda All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at BlueBay Grand Esmeralda All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at BlueBay Grand Esmeralda All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at BlueBay Grand Esmeralda All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.
What is there to do at BlueBay Grand Esmeralda All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and 4 bars. BlueBay Grand Esmeralda All Inclusive also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near BlueBay Grand Esmeralda All Inclusive?
Yes, there are 5 onsite restaurants.
Does BlueBay Grand Esmeralda All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around BlueBay Grand Esmeralda All Inclusive like?
BlueBay Grand Esmeralda All Inclusive is in Riviera Maya. Popular attractions include Maroma Beach, which is 12 minutes away by car.

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Good value for the money
After reading reviews we were unsure of what to actuallt expect but booked anyway. We were pleasantly surprised. The drinks were strong, the food was good, the staff was friendly, no issues with getting rides in electric cars. Beach was clean. We will definitely recommend it if the price is right. We stated in a garden view building 7. Close to the pool. Only negative was the elevator button wouldnt work for down so we had to walk down the steps but could ride the elevator up.
Blaney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathalie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great Staff
The staff was fantastic! Very friendly and helpful. The AC needs some improvement and the could use some repairs. But over all a very nice stay. They were making repairs all over the resort while we were there, so this review may be improved soon. They are do push to buy an membership but its not as aggressive as some places ive been too.
Shambree, 7-night trip
Verified Hotels.com guest review

6/10 Good

Value
Clean and friendly,food was good Only problem was power outages at some points and are key card was deactivated twice. Overall for the price we paid,it was a good value,especially for families and groups.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed my stay and felt welcomed.
Frederick, 4-night romance trip
Verified Travelocity guest review

10/10 Exceptional

We had a great stay at Blue Bay. The staff were amazing and the property was well maintained. We read a lot of bad reviews but took the gamble and it paid off. If you’re looking for a good affordable, family friendly options that has two pools, plenty of food options, swim-able beach and great helpful staff this is could be the place. We also loved all the different animals we saw in the beautifully maintained grounds and the cenote lagoon just down the beach
Jaime, 11-night romance trip
Verified Wotif guest review

2/10 Poor

Worst experience ever. Wished we stayed home instead of going on that vacation
Stephan, 5-night family trip
Verified Expedia guest review

2/10 Poor

We had to change rooms 3 times. Once for broken doors etc. and secondly BED BUGS our room was fumigated and they expected us to sleep in that room for the remainder of our stay. Don’t waste your time or money on this resort!!! Not a 5 star more like 1/2 a star! Nasty all together. Food was awful!! Don’t let the photos on the website fool you! FALSE ADVERTISING AT ITS BEST!!!!!
Amy, 10-night romance trip
Verified Expedia guest review

6/10 Good

Evangelina, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great buffet. Different buffets each day was awesome. Did not miss home food. Beach was not great with lot of seaweeds. But you walk right to go in front of ocean maya royale and the beach there is great. Just 0 min walk. I would definitely come back.
Gopal, 7-night family trip
Verified Expedia guest review

6/10 Good

No air conditioner lobby,show area,&restaurant by the beach. No snacks by big pool. Transportation limitada
Maria, 7-night family trip
Verified Expedia guest review

2/10 Poor

Ramiro, 7-night trip
Verified Expedia guest review

4/10 Fair

Cockroaches, dilapidated facilities, awful food. Enjoyed time with my family but will never visit this resort again…
Nina, 5-night family trip
Verified Expedia guest review

6/10 Good

I would of liked having other restaurants to choose from where reservations weren't needed.
Margarita Quintela, 5-night family trip
Verified Expedia guest review

4/10 Fair

Pool closes very early. Service was great. Rooms are not in their best conditions. Avoid their “talk” about buying a vip membership. 2 hours to charge 14k. All the resorts are the same.
JESSENIA, 3-night family trip
Verified Expedia guest review

6/10 Good

Decent for a quick 5 day getaway.
Sarah Anne, 5-night romance trip
Verified Expedia guest review

4/10 Fair

KISHA, 6-night trip
Verified Hotels.com guest review

6/10 Good

No signs for building numbers and very confusing
Nengpeng, 2-night trip
Verified Expedia guest review

8/10 Very good

There are common areas that desperately need maintenance, as well as within the rooms (air con wasn’t working when we arrived and were told it was across the entire building, and took few hours to get working). WiFi dropped constantly and lifts were on and off too. Staff were amazing, which is what made the stay better.
Abigail, 4-night family trip
Verified Expedia guest review

8/10 Very good

Service
Karoline, 6-night family trip
Verified Expedia guest review

2/10 Poor

Could you believe the only thing I liked here was the wild life only. The beach was so dirty, when we wanted to talk to management or any higher up’s there was nobody in charge. they only send you to the Concierge (which they do for any problem you have). We were a couple and we asked for king size bed that they never gave us even after we asked 3 different times and got moved to different rooms that were worst than the last. The WiFi was atrocious and some employees there need to be humbled because they have terrible egos. I wouldn’t recommend this place at all to anyone.
Jose David Martinez, 8-night family trip
Verified Expedia guest review

6/10 Good

Serita, 6-night trip
Verified Expedia guest review

4/10 Fair

Humberto, 5-night trip
Verified Orbitz guest review

2/10 Poor

The way they train the staff to just say no to everything asked is frustrating. There was no space for dining, even when making reservations the food was not good nor was the service timely. Waited over an hour and never brought our drinks. Made sure to keep us there long enough for the buffet to be closed when we got out. Pools were dirty. Rooms stunk like some kind of sewer smell coming up from the pipes in the bathroom. Everything was outdated and in need of attention. Beach was not clean. I’m grateful for excursion that got us out of the resort bc it was definitely a 1 star experience from the moment we got there. The golf carts will pass you by and wave even when you are flagging them down for a ride. I’m very disappointed in this location and this was my 3rd time to Cancun. Will be sure to avoid this place in the future!
Marcel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Lisneiry, 4-night trip
Verified Expedia guest review