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Grand Riviera Princess - All Inclusive

5.0 star property
Luxury beachfront property with water park, near El Camaleón Mayakoba Golf Course

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Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
Reception
Exterior detail
Kayaking
On the beach, white sand, sun loungers, beach umbrellas
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • Bar
  • Free breakfast
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 3 poolside bars and 9 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • Water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
The current price is CA $530
CA $530 total
includes taxes & fees
Mar 4 - Mar 5

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

View all photos for Family Club Room - Pool Access, Pool View

Room | View from room

Family Club Room - Pool Access, Pool View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed
Sundeck

Grand Sunset Princess - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.2 out of 10, Very good, (2611)
Grand Sunset Princess - All Inclusive
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About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Punta Esmeralda Beach - 12 min drive
  • Playa del Carmen Main Beach - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Tulum Intl. Airport (TQO) - 108 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/21 km

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Buffet Verde, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool, and a nightclub. Fellow travelers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 674 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 9 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Kayaking
  • Snorkeling
  • Evening entertainment
  • Shopping
  • Pool table
  • Table tennis
  • Scuba diving nearby

Working away

  • 5 meeting rooms
  • Conference space (5425 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2007
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • An indoor pool
  • Water park access (surcharge)
  • Full-service spa
  • Nightclub
  • Hot tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive offer free cancellation for a full refund?

Yes, Grand Riviera Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Riviera Princess - All Inclusive ?

Yes, there are 12 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Riviera Princess - All Inclusive ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Riviera Princess - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability).

Is there an onsite casino at Grand Riviera Princess - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (12-min drive) is nearby.

What is there to do at Grand Riviera Princess - All Inclusive and nearby?

Have fun with onsite activities like kayaking, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 12 outdoor swimming pools. Grand Riviera Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and a garden.

Are there restaurants at or near Grand Riviera Princess - All Inclusive ?

Yes, there are 9 onsite restaurants, featuring international cuisine.

Does Grand Riviera Princess - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

6/10 Good

Sharp rocky waters. Food not great. No shuttle
Food is not too bad but not good either, 2.5/5 for food. The beach and the swimming pools are extremely crowded, it’s very hard to find a spot on the pools or the beach, and no one to help us find a spot or move the beach chairs for us. It was a daily struggle. The beach looks white sand in pictures, but that’s deceiving, because once you step into the water it will be all sharp rocks that’s impossible to walk on, so your only option is the swimming pools. This resort doesn’t have a shuttle to/from the airport, which is very unusual for an all inclusive resort. This is a big problem because brokers (dressed in a fake transportation company shirts) take advantage of tourists at the airport and charge 170$ for one way to the hotel, they will make it look like as if you have no choice but to pay the $170 for the taxi. Shame on the resort, you shouldn’t let your guests go through this. And shame on the Mexican authorities, why Ubers aren’t allowed to enter the airport? Why there’s no public transportation?. To be honest, I get it, you’re all collaborators, hotel, people in the airport, authorities, collaborate to milk as much money from tourists as you can even if it was inappropriate.
Abdrahim, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Our shower smelt like sewage& kid’s club was small
Our room phone wasn’t working, and despite sending multiple messages via the app and WhatsApp, we received no response and had to go to the concierge, which was understaffed. While the all-inclusive package was convenient, we couldn’t book any restaurants during our three-night stay as they were all fully booked. The kids’ club was basic, closed at 5 PM, and required an extra fee for access to the “family path” and additional facilities. The location was isolated, with no nearby places within walking distance, and no complimentary shuttle was provided. The beach water smelled like sewage, and our bathroom and shower also had a persistent odor, which detracted from the experience.
jinous, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Pedro, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing the hotel was amazing the staff were amazing the whole hotel was an amazing experience After the refurbishments We will be back for sure
Matthew, 7-night trip
Verified Hotels.com guest review

6/10 Good

Our stay was actually on the Sunset side; an extension of a week stay. We enjoyed our visit enough to make it a day longer. Both sides of the properties, I walked them each day, were clean, orderly and the exterior of the rooms appeared to be the same.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 7-night family trip
Verified Hotels.com guest review

6/10 Good

La comida de los bufetes muy insípida,las bebidas alcohólicas de pésima calidad,el personal en general no es amable,el cuarto donde nos hospedamos tenía cucarachas,el hotel es bonito pero viejo,lo bueno: el restaurante miso la comida muy buena,las albercas limpias
Hector, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We liked the grounds and wildlife. Also very nice pools with plenty of seating.
joyce, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Very good all around
Riky, 6-night family trip
Verified Expedia guest review

8/10 Very good

Nice property. Needs lots of maintenance and renovation. Far from town. Very expensive trips, shops etc.
Ronwyn, 10-night family trip
Verified Expedia guest review

6/10 Good

Stephanie, 5-night trip
Verified Expedia guest review

4/10 Fair

Great place, great location. Beach area is really nice, bars are very convenient. Pools are very cold this time of the year, suggest earlier months for travel. The most disappointing thing was the food. Restaurants all had terrible food, the buffet had lot of options but none really appetizing.
Jagbir, 5-night family trip
Verified Expedia guest review

8/10 Very good

Awesome hotel! To improve: Rooms need an update.
Monica, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Julie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dominic Allen Alfred, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed my time there! The room was great, staff was great, overall a wonderful experience
Justin, 7-night family trip
Verified Expedia guest review

6/10 Good

This hotel is a 3 stars at best. Very cute for families but the reality is that it is not a 5 star as stated. The rooms smelled like mold and my sheets were dirty. The staff was nice - the buffet was underwhelming.
Kristina, 1-night romance trip
Verified Expedia guest review

2/10 Poor

We pay everything including and they want to charge for everything. Do you want to go to a restaurant you have to buy a bottle the price of the bottle is one thousand pesos only for two persons we paid 10,000 pesos for a family dinner and everything knows you want to get a tequila you have to pay for you want to whiskey you have to pay for, the food I never go back to the place again
Francisco, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property...staff excellent and attentive...clean...food options...restaurant options...beach real close and clean...room service...open bars...shuttles...minutes from downtown playa
Jason Curtis, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Family.
Julian Marin, 7-night trip
Verified Expedia guest review

6/10 Good

Jennifer, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 7-night trip
Verified Expedia guest review

6/10 Good

food at buffet and snack bar are average lacking some options that many other resorts have. also many times food was not fully cooked or was lacking completely. our room was clean however there were many items needing repair. ac unit atarted leaking from the roof bathroom shower handle not attached fully. Tub jets were not working aswell. property missing more transportation from the back of the resort to the front. and the whole building we stayed in only had 1 small elevator that just fit the stroller would like to see atleast 1 more at the other side of the building caused alot of back tracking.
christopher, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was extremely friendly and helpful.
Erin, 7-night romance trip
Verified Expedia guest review