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Grand Riviera Princess - All Inclusive

5.0 star property
Luxury beachfront property with water park, near El Camaleón Mayakoba Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
Aerial view
Suite (with 2 Jacuzzies)
Sports facility
On the beach, white sand, sun loungers, beach umbrellas
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 3 poolside bars and 9 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • Water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
The price is CA $298
CA $298 total
includes taxes & fees
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

View all photos for Family Club Room - Pool Access, Pool View

Room | View from room

Family Club Room - Pool Access, Pool View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Highlights

Balcony
Separate sitting area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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Grand Sunset Princess - All Inclusive
Pool
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8.2 out of 10, Very good, (2414)
The price is CA $266
CA $266 total
includes taxes & fees
Dec 1 - Dec 2
Grand Sunset Princess - All Inclusive
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About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Punta Esmeralda Beach - 12 min drive
  • Playa del Carmen Main Beach - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/21 km

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Buffet Verde, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool, and a nightclub. Fellow travelers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 674 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 9 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Kayaking
  • Snorkeling
  • Evening entertainment
  • Shopping
  • Pool table
  • Table tennis
  • Scuba diving nearby

Working away

  • 5 meeting rooms
  • Conference space (5425 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2007
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • An indoor pool
  • Water park access (surcharge)
  • Full-service spa
  • Nightclub
  • Spa tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive offer free cancellation for a full refund?
Yes, Grand Riviera Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Riviera Princess - All Inclusive ?
Yes, there are 12 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Riviera Princess - All Inclusive ?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Riviera Princess - All Inclusive ?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Riviera Princess - All Inclusive ?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability).
Is there an onsite casino at Grand Riviera Princess - All Inclusive ?
No, this property doesn't have a casino, but Riviera Gran Casino (12-min drive) is nearby.
What is there to do at Grand Riviera Princess - All Inclusive and nearby?
Have fun with onsite activities like kayaking, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 12 outdoor swimming pools. Grand Riviera Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near Grand Riviera Princess - All Inclusive ?
Yes, there are 9 onsite restaurants, featuring international cuisine.
Does Grand Riviera Princess - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Marcela, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Stephane, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

daniel, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing All Inclusive Resort
Upon arrival, the service was great, the staff were all friendly, helpful, and informative. When arriving they make sure to get you and your luggage checked in quickly, so you’re able to enjoy your stay as possible. Drinks, food, shows and service were wonderful. They also have a shuttle ($4/per person) to take you down to Playa Del Carmen, an endless streets of vendors, restaurants and shops. Beach access and a ton of activities + excursions (at an extra costs). Great choice for an all inclusive!
Playa Del Carmen
Play Del Carmen // Beach Access
Playa Del Carmen // Beach Access
Grand Riviera Princess (Room/Pool Area)
Cristina, 7-night trip
Verified Hotels.com guest review

8/10 Very good

This is not a bad place to stay.
Pros Lots of pools, chairs, and beach. Could be the time of year but not crowded. Lots of bars and bar tenders. You generally must go to a bar for service but they were there to serve. Lots of places to eat with a variety of resturants and buffets with long hours. Food was available from 6am to 11pm. Swim up rooms are great. Lots of places to sit and talk. Cons Super smart animals. Great for photos but they will get in you bags at the pool and beach and get in your room if you dont latch the door or while housekeeping is in your room. Housekeeping can just walk in. Big place so they are cleaning on a rotating schedule and into the evening. Get a door block. Food was hit or miss. I loved some of the preparations but the misses were big. Piles of warm sushi, grilled vegetables in oil water, sausages that were cooked into firewood. TIPS Lots of photo opportunities so be prepared. If ypu like taking pics or if you are an artist of any type. Be prepared to walk. Big resort but worth it. The room hallways connect so you can stay dry in the rain or stay out of the sun. Learn the map so you dont miss out on all the things offered. For families there are lots of kid things, for couple lots of privacy. The is not a lot of entertainment in the evening so plan accordingly. I was solo so I noticed more than others. There are entertainment events most nights. I will back to this resort. I had photos but the software was glitching and i couldnt add them.
John, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

María del Consuelo, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Chrystal, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The building and facilities were well maintained. The food options could have been a bit of variety. The staff who were organizing the activities were great. The staff at reception can be more friendly, often they don’t respond well. The staff at the restaurants were very good too. I would recommend this resort.
Ashok Kumar, 6-night family trip
Verified Expedia guest review

8/10 Very good

Ok
Iran, 7-night family trip
Verified Expedia guest review

8/10 Very good

Jorge Luis, 5-night trip
Verified Expedia guest review

6/10 Good

The property is nice overall but very spread out and huge and expect to do lots of walking or waiting for the transport in very humid weather. We were on the third floor and there is only one elevator 3 or 4 buildings away. The buffet at the bottom of the resort was not as good as the 2 at the front of the resort. Food was not refilled when empty and the food temperature was opposite of what it should have been. Hot food cold and cold food hot. Everything was around the same temp. Including the air. Be forewarned that they do not allow flushing of toilet paper. Instead it’s placed in an open trash can by the toilet. Food sold on the property in stores is extremely expensive. Expect to pay 10usd for a bag of chips etc. Also this is a timeshare resort while it’s not mandatory be prepared to be asked multiple times to sit in a presentation at some point. Expect to be on a bus for a few hours if you take any excursions anywhere due to picking up people from other resorts. If they tell you your excursions end at 12 add 2 hours to accommodate for the other passengers. Schedule your dinings late to adjust for this as we missed our reservations due to misinformation. Lastly if you eat outside be ready to be attacked by these local animals that they call Coatis. They are not super aggressive but will be irritating enough for you to not be able to eat your food. There are definitely better resorts in the area choose wisely.
Harold, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The resort was generally very clean. Even though there was a lot of travelers the resort never felt too crowded and there was always space whether in the restaurants or the pools or at the beach. Helpful staff and exceptional service.
Arsis, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing!!!!
Ana, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Property is really nice, food is good. Nice resort but be prepared to walk to all the areas. Rooms are spacious only thing I can complain is tub needs to get cleaned better. Rooms with swim up pool is wonderful, highly recommended. Second time here for a reason.
Seleste, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

the property needs to be updated on some areas specially the beach area
Izaias Rodrigues, 5-night trip
Verified Expedia guest review

4/10 Fair

Steve, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean
Edmar Azevedo, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

I had a wonderful time at Grand Princess Riveria, I was upgraded to platinum and it was worth the cost for the additional amenities & top shelf liquor. The staff was also very accommodating
Taylor, 4-night family trip
Verified Expedia guest review

8/10 Very good

I enjoyed my stay at this resort very much! Felt very safe and the staff was very mindful and helped as much as possible with my handicapped dad. I would like to say that although the staff helped as much as possible with my dad being handicapped it is possible to get around the resort due to the shuttle. I wouldn't recommend this resort to someone who can't walk up to 20 minutes. Getting from the lobby to the beach is about a 15 - 20 minute walk. We also had problems with some staff members. One staff member misled my family a couple times based on telling us wrong information and saying she reserved us a spot for dinner but didn't. We also were misled by a staff member that we could buy our pictures online when we couldn't then it was too late. If you don't mind walking, this resort is great for you. The night life wasn't huge but there's a lot of entertainment. The pool turned my white swimsuit yellow which was a little concerning. A lot of food options and overall it's a great resort. Did some excursions that were sold at the resort and I would recommend them (Miguel was very considerate with my handicapped dad).
Nancy Alayne, 6-night family trip
Verified Expedia guest review

8/10 Very good

I recently stayed at the Gran Rivera Princes Resort with a group of 13 family members and had a mostly positive experience. First off, the free WiFi access is excellent and works well throughout the resort, which is a rare find and a definite plus for those who need to stay connected. The shuttle service provided by the resort was very convenient, making it easy to get around the property. The cleanliness of the rooms, common areas, and the pool was impeccable, and the overall property upkeep was perfect, contributing to a very pleasant stay. One unique aspect of the resort is the presence of animals throughout the property. While this adds a nice touch of nature to the environment, there are quite a few of them, and they can be a bit too bold when it comes to food. They will take any and all food you have, whether it’s in your hand or your bag, so be cautious and keep your snacks well-hidden. The staff at the resort were friendly and helpful, making the overall experience more enjoyable. The beach was clean, although there are quite a few rocks initially when entering the water, but it smooths out further in. The environment is eco-conscious, which is great for those who appreciate sustainable practices. The drinks served were good, and the resort is both family- and kid-friendly. However, the shops on the property are quite expensive, so be prepared for that. The air conditioning in the rooms was very effective, keeping the rooms comfortably cool. One downside
Fernanda, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a wonderful time, room was clean, room service was very quick and friendly the whole time, pools were big nice and clean. Lots of fun activities they do which we loved.
Rawan, 3-night family trip
Verified Expedia guest review

6/10 Good

It was a okay stay, nothing special, we were supposed to be picked up to be brought to the lobby and nobody showed up. Housekeepers did not changed towels or sheets unless we asked for it. One day they simply did not clean out room. The drinks were watered down. No waiter at the beach to take orders.
Liliana, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Osmany, 5-night trip
Verified Expedia guest review

6/10 Good

Staff was the best part of the trip. Super friendly and helpful. There's really no point in getting a premium drink wristband. Facility is starting to decline, definitely needs a renovation soon. Still very clean though, not dangerous in any way. Bar service is a little slow. Its a massive facility. Which is nice for a variety, but it also means there's a ton of walking to get to where you want to be. The food was ok but unexciting. Dining hours are a pain to work around and reservations for restaurants are near impossible. The beach has the worst ocean floor I've eber felt. Sharp rocks all the way out 300ft to the bouies.
Brian, 3-night trip with friends
Verified Expedia guest review