2/10 Poor
21 Sep 2024
Avoid this property at all costs! It was a nightmare, owner couldn’t be contacted for hours (tried to call him and no one picked up the phone) and only after we got a hold of him, he informed us that the place was double booked. We were travelling with 2 young kids and waited nearly 2 hours in front of this property. It was 9 pm and we had to scramble to find a place to stay. The owner offered another location which was in Shinjuku, which is on the opposite of the city. This was a terrible experience. The owner did not offer any compensation to us and simply told us he is sorry.
Tian Hong
Tian Hong, 5-night family trip
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