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Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive

4.5 star property
Playa del Carmen beachfront aparthotel with 5 restaurants and spa

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OCEANFRONT SWIM UP SUITE | Pool
OCEANFRONT SWIM UP SUITE | Beach/ocean view
OCEANFRONT SUITE
OCEANFRONT SWIM UP SUITE
Reception
Escape to Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive and unwind in style with 2 poolside bars, a rejuvenating spa, and a tranquil garden. Treat your family to an unforgettable getaway with 3 outdoor pools and express check-out. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free parking
  • Spa
  • 24/7 front desk

Main amenities (12)

  • 159 apartments
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free airport shuttle
  • Fitness center
  • Children's pool

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Garden
The current price is CA $727
CA $727 total
includes taxes & fees
Jun 15 - Jun 16

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for OCEANFRONT SUITE

OCEANFRONT SUITE

OCEANFRONT SUITE

Highlights

Patio
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Day bed
Hydromassage showerhead
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE

Highlights

Patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Day bed
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

OCEANFRONT POOL SWIM UP SUITE

OCEANFRONT POOL SWIM UP SUITE

Highlights

Patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Day bed
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Standard With Sea View

Living area

Suite Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Sea View

Living area

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite With Sea View

Living area

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed
Restaurant

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.4 out of 10, Very good, 1,101 reviews
The price is CA $1,414
CA $1,414 total
includes taxes & fees
Jun 30 - Jul 1
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive - 4.6 km
  • Playa Paraiso Golf Course - 6 min drive - 5.0 km
  • Paradise Beach - 9 min drive - 6.4 km
  • Maroma Beach - 14 min drive - 9.9 km
  • Puerto Morelos Town Square - 17 min drive - 14.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Cozumel Intl. Airport (CZM) - 19.1 miles/30.7 km
  • Free airport shuttle

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive

Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive is a great choice for your beach stay in Playa del Carmen. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body scrubs, and aromatherapy. KICK, one of 5 restaurants, serves breakfast and lunch. There are 2 poolside bars and a free airport shuttle, and apartments get the details right with free minibar items and jetted tubs. Fellow travelers love the helpful staff.

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Kids club
Childcare

Entertainment

Onsite entertainment and activities

Languages

American (Sign language), English, Spanish

At a glance

DONE

Property size

    • 159 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free supervised childcare
    • Free children's club
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Reflexology
  • Aromatherapy
  • Deep-tissue massages
  • Body treatments
  • Manicures and pedicures
  • Body scrubs
  • Hot stone massages

Internet

  • Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Children's games

Restaurants on site

  • KICK
  • PALMS RESTAURANT
  • JADE
  • HABB
  • SWELL

Dining

  • 5 restaurants
  • 2 poolside bars and 2 bars/lounges
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Day bed
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hydromassage showerhead
  • Jetted bathtub
  • Free toiletries
  • Slippers
  • Toilet paper
  • Hair dryer
  • Soap
  • Towels provided
  • Bathrobes

Entertainment

  • 30-inch Smart TV with cable/satellite service

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 45
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers
  • Banquet hall

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 rooms
  • Traditional architecture

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

KICK - This restaurant serves breakfast and lunch.
PALMS RESTAURANT - This restaurant serves breakfast and lunch. Open daily.
JADE - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
HABB - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
SWELL - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya

Frequently asked questions

Is there a pool at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Check-in start time: 2:30 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive and nearby?

Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive has 2 poolside bars, 2 bars, and a spa, as well as a fitness center, a picnic area, and a garden.

Are there restaurants at or near Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Yes, there are 5 onsite restaurants, featuring Japanese cuisine.

Does Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive have private hot tubs?

Yes, each apartment has a jetted bathtub.

Does Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive have any outdoor private spaces?

Yes, each apartment features a balcony.

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Reviews

8.2

Very good

9.0/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Restaurant
Room
Beach
Ocean
Booking
Children
Recreation
Concierge

Reviews

10/10 Exceptional

Very nice resort for young families. Friendly staff. The floors in our room were not clean so we asked the staff to clean that, other than that we were happy with our stay. Great food too.
Amina, 5-night family trip
Verified Expedia guest review

6/10 Good

It's a good resort but not worth the price I paid. It's definitely not a 5 star. The staff are great. So do management.
Talal, 5-night family trip
Verified Expedia guest review

2/10 Poor

Terrible experience terrible food terrible treatment
Dalissa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Iraida, 4-night family trip
Verified Expedia guest review

6/10 Good

Idani, 4-night trip
Verified Expedia guest review

6/10 Good

Didn’t have much areas for the kids to walk and play as the other resorts were adults only. Ordered room service twice and it didn’t show up. Other times it took over 2 hours. Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen.
David, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect and the 'more inclusive option' was a great value.
Christopher James, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing resort with exceptional food and a quiet cozy feel. Great restaurant options with the adjacent adults only resorts. Beach was beautiful, ocean was rocky.
Perry, 9-night family trip
Verified Expedia guest review

8/10 Very good

Nick and maroma beach was good
Sang I, 2-night trip
Verified Expedia guest review

4/10 Fair

They ran out of bottled water, no slippers, coffee, towels….had to supply room with coffee towels etc from abandoned housekeeping carts. Called for service, most calls were unanswered not picked up. Food was disappointing, in particular the HABB RESTAURANT, where service was rude and dismissive on both occasions we went there. Sling bar was superior, bartender excellent and friendly. Chefs Market and Wine Kitchen were good, although on Dec 22, they refused to seat 7 of us, so 4 went and watched at least five tables for 4 sit vacant the entire evening. Not to mention on our first visit to wine kitchen on Dec17, at about 830 ish after we finished our dinner, we were told to leave by the hostess. Please note service was excellent both times at the Wine kitchen, except for the hostess. D’italia Casitas, on Dec 20 was good, and the service was impeccable. Drinks were very poor quality and weak in flavour. Gift shop was ok, with Adrian being extremely helpful and kind. Never got slippers for the cold floors, never had bath mats, facecloths and enough towels. Stocking the fridge was never consistent, always looking for bottled water . Bird crap on the balcony chairs, never cleaned off. Broken screen door, no divider screen like in other rooms between bed and couch. Cabinet Fridge door did not close. I was surprised that staff had limited if no English , while I tried Español, it was extremely limited. Staff used google translator. Thank you. Turn down service was good.
DEBORAH, 9-night family trip
Verified Expedia guest review

4/10 Fair

Poor management of checking in guests, communication on the site
AIMEE, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly and jolly which is a great way to greet people
Jonah, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

We had a great time and everything was very well organized and everyone was helpful and pleasant.
patrick, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This resort was beautiful and a great place for children and their families to enjoy
Mohamed Yahia, 4-night trip
Verified Expedia guest review

8/10 Very good

I really liked the big rooms they had! We absolutely loved our main floor swim out! We had Erbie who visited us daily to get our drink orders! The room was very clean, the maids did a good job at cleaning and giving us new towels. I didn’t like how they touched our personal belongings such as our toothbrushes and put them in different places on the bathroom counter. They did stock us well on water but lacked on the snacks they only did that once. We loved the catamaran and snorkeling on Maroma Beach! Drinks and food were included and that was one of the best places we ate!!! There was a lack of communication on instructions for things and where we needed to go or what to do both on Maroma Beach we got there and had no idea what to do. Same for when we left at the end of the week we didn’t know we needed a piece of paper for the transportation but we did eventually figure it out ourselves. But we loved the activities and loved the swim out it was so much fun! Loved the size of the bathroom too! The bartender at Sling Victor was so amazing and friendly we saw him every night! They kept the beach clean! We enjoyed so many meals at the Palms we loved that we can sit out and enjoy the great view of the beach while we ate! Room walls seemed to be thin and we could here a lot, they also didn’t seem to have a limit for quiet time. That did get frustrating when it was really late at night. Overall loved the way the rooms were set up!
Amanda, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Hawa, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Rebecca Barcellos, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Mi esposa, mi hija y yo tuvimos recientemente el placer de alojarnos en Generations Resort, ¡y no tengo palabras para describir mi experiencia! Desde el momento en que llegamos, todo el personal hizo todo lo posible para que nuestra estadía fuera excepcional. El resort en sí es hermoso, con vistas impresionantes y comodidades de primer nivel, pero es realmente el personal el que lo hace brillar. Quiero agradecer especialmente a Brian, Luis y Alex, quienes fueron nuestros meseros durante nuestra estadía. Su atención, calidez y profesionalismo fueron excepcionales. Siempre nos recibieron con una sonrisa, recordaron nuestras preferencias e hicieron que cada comida se sintiera como una ocasión especial. Su dedicación a brindar un servicio excepcional no pasó desapercibida y realmente mejoró nuestra experiencia en el resort. En general, el equipo de Generations Resort superó nuestras expectativas en todos los sentidos. Si está buscando un lugar donde se sienta bienvenido, cuidado y mimado, este es el lugar. ¡Estamos ansiosos por regresar! ¡Gracias a todos en Generations Resort, especialmente a Brian, Luis y Alex, por hacer que nuestra estadía fuera inolvidable!
Aaron, 4-night family trip
Verified Expedia guest review

8/10 Very good

The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style.
Claudia, 5-night family trip
Verified Expedia guest review

6/10 Good

Our room was not very clean. Little bugs all around the sinks in the bathroom. Not worth the money we paid. Entertainment was very limited. Resort was a ghost town. Chef's market was the best part of the resort. Room service was very, very small portions. No bottled water at the restaurants. Would not return.
HEATHER, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great experience!! Only 1 problem, the one food preparer in the Chef Market was not wearing glove and was touching the grilled chicken, bread and waffle with his bare hands. Very unsanitary!! No bueno!
nadine, 4-night family trip
Verified Expedia guest review

6/10 Good

The employees at this resort were not friendly or welcoming. Everyone seemed like they hated their job. From check-in to restaurants, bars, and even housekeeping folks. If you ask for anything you are given a look like you are bothering them. The pool was dirty the whole time we were there. One day, they missed cleaning our balcony and we couldn't use it because there was bird poop everywhere. We received cold food at the restaurants multiple times and experienced servers who would not attend to us. We were with a wedding party where others had a similar experience.
Jason, 5-night family trip
Verified Expedia guest review

8/10 Very good

Gabriela, 1-night trip
Verified Travelocity guest review

4/10 Fair

Family resort. Food was not great. Beach had wave breakers and could not go far into water at all. Nothing much to do. Swim up rooms are all connected to main pool. It was noisy all day and night with loud mics music and games. . Nothing but weddings done there.
Nicole, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Eric, 2-night trip
Verified Expedia guest review